Project Management Analyst

SUMMARY

An IT professional experienced within a Portfolio Management Office that has helped define, maintain and ensure project management standards across teams and organizations.

STRENGTHS

Ability to identify issues proactively and provide solutions

Maintain resource accountability for scheduled work and tasks

Facilitate communication and collaboration across project team members and stakeholders

Champion for continuous asset management data accuracy

Adept with MS Office, Project, SharePoint, SAP Financials, and Planisware PPM

Proficiency in PowerPoint and Excel focusing on pivot tables, VLOOKUPs, and charting

EXPERIENCE

PACIFIC GAS & ELECTRIC COMPANY (PG&E), Oakland, CA (contract – remote) Jun 2022 – Current

Project Management Analyst, Cybersecurity PMO

Support and guide project managers to adhere to approved processes and procedures.

Perform weekly detailed analysis across multiple projects scrutinizing budget and forecast changes for labor, schedule and purchases, to recommend courses of action and change requests.

Problem-solve project purchase orders and charge accounts matters.

Diagnose process problems and identify opportunities for process redesign and improvement.

Maintain SharePoint sites for team member collaboration and document history and repository.

Support ad-hoc requests for budget, forecasting, and schedule using Ariba, Planisware and SAP.

On-board new team members emphasizing proper documentation, procedures, training and access points.

June 2021 – May 2022

Time off during COVID to address health and family needs.

KAISER PERMANENTE, Pleasanton, CA Sep 2018 – May 2021

Business Operations Analyst Lead, CSIT Portfolio Management

Supported 10 project teams within the Application Lifecycle Management program to ensure data integrity in the asset management system and ensure that weekly dashboard updates were maintained.

Collaborated with project managers to track project financials (planned vs actual) and managed change requests to mitigate project funding risk.

Trained project managers on MS Project online during implementation and subsequent data migration.

Gathered, analyzed and summarized cross-functional performance data through monthly PowerPoint reporting for leadership and governance programs.

Maintained SharePoint sites to communicate and promote team collaboration.

Consulted process improvement activities across regional systems and business processes.

APPLE, Sunnyvale, CA (contract position) Feb 2018 – Sep 2018

Infrastructure Project Manager, Global Network and Computing Services

Fulfilled business initiatives by identifying deliverables to plan, schedule, and execute data center projects.

Responsible for project oversight, cleared road blocks, and facilitated communication with all cross functional teams identifying rack allocation, server procurement, VLAN provisioning, server and storage patch plans, racking and cabling, LUNS provisioning, and DB installation.

Hosted recurring cross functional status calls, distributed notes and held teams accountable for action items.

Responsible for activity & resource tracking (tasks, risks, dependencies, key milestone, action items).

CHEVRON, San Ramon, CA (contract position) Jun 2017 – Feb 2018

Migration Analyst, Data Center Asset Migrations

Conducted asset data analysis in Excel to schedule application, server, and storage maintenance migrations.

Held planning meetings with database and storage teams; monitored action plans to completion.

Ensured accuracy and integrity of application, server, and storage data through study and assessment.

KAISER PERMANENTE, Pleasanton, CA (contract position) Nov 2015 – Dec 2016

Project Consultant, CSDT BIO Portfolio Management

Identified gaps impacting PMO projects and provided team support to ensure projects followed process adoption and standardization.

Created monthly PowerPoint presentations to support PMO council and funding approval team meetings.

Consolidated and validated monthly Financial operational data for reporting.

Created and maintained monthly recurring project plans for oversight committee and governance programs.

Communicated and maintained team collaboration through SharePoint and BOX sites.

WELLS FARGO BANK, San Francisco, CA (contract position) Mar 2015 - Nov 2015

Technical Project Manager, Infrastructure Production Support Group, Fraud Team

Identified and managed deliverables for recurring maintenance outages, scheduling outage dates, documenting technical run-books and executing work with on-shore and off-shore teams.

Owned infrastructure deliverables for Business projects.

oPlanned, scheduled and monitored hardware delivery to support application deployments.

oMaintained infrastructure project plan; identified bottlenecks and assessed risks and issues.

oProvided weekly project status to sponsors and stakeholders, identifying milestones risks and issues.

Mentored newly hired project managers, bringing them up to speed on processes and procedures.

WILLIAMS-SONOMA, Rocklin, CA Nov 2012 – Mar 2015

Sr. IT Project Manager, Data Center and Infrastructure Services

Managed goals and deliverables to plan, schedule, and deliver server builds, OS upgrades, and migrations.

Owned recurring status calls providing agendas, minutes, action item and risk logs.

Tracked operational and capital expenditures of internal labor, procurement, and vendor contracts.

Negotiated agreements on deliverable due dates, requirements, and resources with leadership.

Successfully coordinated two Data Center relocation projects with internal and 3rd Party vendor resources.

Managed IBM I-series server migrations, negotiated outage timing and resource allocation with Business teams, assembled migration steps, and held dry-run exercises to raise efficiency prior to actual effort.

Mentored newly hired project managers, bringing them up to speed on CA-Clarity PPM procedures.

KAISER PERMANENTE, Pleasanton, CA (contract position) Nov 2010 – Nov 2012

Project Manager, Lifecycle Management, Data Center Services, Infrastructure

Managed goals and deliverables (including decommissioning of old hardware) to plan, schedule, and deliver IBM P-series migrations through LPAR remediation from AIX p-595 to p-770 frames.

Conducted asset management gap analysis to assure accuracy with real world data.

Managed projects with local and offshore cross functional staffs across interdependent Work Tracks.

Negotiated outage dates and resources with Business teams, initiated and tracked change tasks to completion, identified issues and drove resolutions involving software licenses, Network and Storage.

VERIZON, San Francisco, CA and Long Island, NY (contract position) Oct 2009 - Jun 2010

Sr. Project Manager, Network and Data Center Services

Assigned to client-facing role to remediate server builds and migrations.

Planned, scheduled and managed weekend cutover migrations with Windows, LINUX and HP-UX solutions.

Employment Gap Feb 2009 - Sep 2009

Completed two Project Management courses to obtain necessary PMI credits for PMP registration.

MINDJET Inc., San Francisco, CA Jan 2007 – Jan 2009

Sr. Project Manager, eCommerce Solutions and Operations

Managed recurring status meetings with project teams and executive management.

Worked with internal team to implement NetSuite; focused on installation, data migration, and validation. Identified Salesforce sales leads workflow and configured identical workflow within NetSuite.

Coordinated projects with cross functional teams, including Legal, Localization and Operations.

Hired and mentored project manager to support PMO activities.

MCAFEE, Sunnyvale, CA Jul 2004 – Dec 2006

Project Manager, Consumer Engineering

Managed project delivery for time sensitive release-to-market launches of eight consumer products.

Worked with development, QA, UI design, and product management to mediate features and bug fixes.

Documented and presented “change management” procedures for inclusion in future project cycles.

Mentored new Project Managers, bringing them "up-to-speed" with processes and procedures.

HEWLETT-PACKARD, Cupertino, CA and CISCO SYSTEMS, San Jose, CA Feb 2004 - Jun 2004

Held two Project Coordinator Contract positions assisting project managers with project health reporting.

Employment Gap Dec 2002 - Jan 2004

Assisted friends with eBay valet start-up; produced inventory management intake-storage-ship process flow.

RESONATE, Sunnyvale, CA Dec 1999 – Nov 2002

Engineering Program Manager

Managed and negotiated daily activities for enterprise application development via Waterfall technique.

Managed the Software Development Life Cycle involving AIX and HP-UX hardware and OS systems.

Created Bills of Materials and communicated packaging requirements to Distribution and Fulfillment.

Coordinated the procurement, delivery and deployment of new AIX hosts for development and testing.

Point of contact for 3rd party development relationship with Hewlett-Packard.

SYMANTEC, Cupertino, CA May 1997 – Dec 1999

Program Manager, Internet Tools Product Application Group

Managed day-to-day project activities for application development projects.

Held Product Team meetings while maintaining and driving to resolution of issues, risks and action items.

Worked with product management, development, and quality to mediate and plan features and bug fixes.

Established and tracked development and product marketing schedules, including print vendor deliverables.

Incorporated contractual 3rd-party vendor deliverables into overall project schedule.

Drove post mortem meetings incorporating lessons learned to future projects.

EDUCATION

San Jose State University, San Jose CA

oBachelors, Industrial and Systems Engineering

College of San Mateo, San Mateo CA

oAssociates, Electronics Technology

oAssociates, Physics

oAssociates, Mathematics

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