Customer Service Corpus Christi

Location:

Corpus Christi, TX

Salary:

$30-$35 an hour

Posted:

June 11, 2025

Contact this candidate

Resume:

Alys Williams, PhD

**** ****** *****

Phone: 361-***-****

Corpus Christi, Texas 78408

*************@*****.***

Executive Profile

Interested in obtaining a position as an online instructor for secondary or post-secondary education

Interested in obtaining an online position in customer service

Committed, hard-working, productive and driven instructional leader with 39 years of solid experience in secondary education

Skill Highlights

Leadership/communication skills

Background in secondary education

Administrative skills

Team building skills

Time management skills

Dependable

Well-organized

Computer skills: Microsoft Word, PowerPoint, Excel, Google Drive

Texas State Board Educator Certifications

T-TESS Certified August 2016

Principal (Grades EC - 12) - January 2010

Professional Development and Appraisal System - July 2009

Instructional Leadership Development - June 2009

Secondary Speech (Grades 6-12) - December 1985

Secondary English (Grades 6-12) -December 1985

Professional Experience

School Principal, Kingsville ISD - 2015 – 2024

HM King ECHS / Memorial Middle School

Supervised a school campus

oInstrumental in helping the campus reach and maintain State Accountability

oInstrumental in helping the campus sustain a PLC (Professional Learning Community) that focuses on data, student achievement, and teacher growth

Supervised employees by

oevaluating and monitoring lesson plans,

oevaluating classroom instruction,

ocompleting formal and informal observations,

omonitoring and analyzing student performance on CBAs, coursework, finals exams, and state assessment results,

ofacilitating staff develop and faculty meetings, by conducting data discussion with faculty and staff

omonitoring highly qualified status of faculty members

oproviding and implementing research-based PD

Created and monitor campus budget and allocate necessary funding for various instructional and operational expenses

Monitored student disciplinary actions and administer appropriate behavioral consequences to ensure student success and safety

Promoted and encourage parental involvement

Worked with the drop-out interventionist and attendance clerk to improve student attendance and decrease the dropout rate

Cultivated a positive school climate and safe learning environment

School Director, August 2012 – 2015

Richard Milburn Academy-Corpus Christi Corpus Christi, Texas

Assisted in implementing the Blended Learning Model

oensured that the faculty effectively embedded the elements of blended learning (direct teaching, guided practice / independent practice, and the learning management system – computer based learning),

oensured that Canvas was used as a learning platform, which highlighted all elements of the curriculum and weekly lesson plans

ohelped the faculty and students become accustomed to the modified block schedule, which focused on an A/B day rotation.

Other duties and responsibilities include:

Supervised employees by

oevaluating and monitoring lesson plans,

oevaluating classroom instruction,

ocompleting formal and informal observations,

omonitoring and analyzing student performance on CBAs, coursework, finals exams, and state assessment results,

ofacilitating staff develop and faculty meetings, by conducting data discussion with faculty and staff

opromoting PLC

oimplementing HR policies and procedures

omonitoring highly qualified status of faculty members

oproviding and implementing research-based PD

Worked closely with campus counselor by

odeveloping the master schedule

oensuring students are enrolled in courses that satisfy graduation requirements, take appropriate assessments, and are prepared for college and / or work after completing high school

Created and monitored campus budget and allocate necessary funding for various instructional and operational expenses

Monitored student disciplinary actions and administer appropriate behavioral consequences to ensure student success and safety

Promoted and encourage parental involvement

Worked with the drop-out interventionist and attendance clerk to improve student attendance and decrease the dropout rate

Cultivated a positive school climate and safe learning environment

Worked closely with the Texas State Director and Superintendent

Attended trainings to increase knowledge and gain information to ensure optimal learning opportunities for parents, students, faculty and staff members

Assisted with the development of the AVID site team plan

Assisted with the development with Blended Learning Curriculum

Continued the implementation of a school-based mentoring program

School Counselor, August 2010-June 2012

Richard Milburn Academy-Corpus Christi Corpus Christi, Texas

Created and implemented the campus master schedule

Ensured that students' graduation plans were implemented appropriately and properly

Identified areas of strength and areas of needs in students' Personal Graduation Plans

Created student schedules targeting educational goals and needs

Monitored graduation cohorts by

oReviewing transcripts and credit sheets

oDiscussing educational goals with students and parents

Invited college / university representatives to meet with the students

Encouraged and assisted students in the completion of college applications, financial aid applications, and college admission testing (SAT, ACT, THEA, COMPASS)

Coordinated campus testing

Assisted teachers with lesson plan development and course activities

Assisted school director with school discipline and professional development

Assisted faculty / staff with analysis of instructional data

Assisted with Campus Improvement Plan

Assisted with development of ELA curriculum maps

Assisted in the development of the AVID site team plan

Teacher, August 2003 – June 2010

Richard Milburn Academy-Corpus Christi – Corpus Christi, Texas

Ensured that state TEKS were embedded in daily lessons and activities

Prepared students for state standardized assessments, higher education, and the work world

Instructed English III, English IV, AP English III, AP English IV, Teen Leadership, Theater Arts, Communication Applications,

Created and sponsored a senior council

Sponsored senior activities, such as senior pictures, senior dinners, and prom

Mentored students and teachers

Motivated students and teachers to be their absolute best

Assisted with development of AVID site team plan

Assisted with Campus Improvement Plan

Created and updated curriculum maps

Teacher / Instructional Leader, August 1992 – June 2003

Buc Academy - Miller High School - Corpus Christi Independent School District – Corpus Christi, Texas

Assisted in developing a school within a school for the at-risk population

Designed, wrote, and taught curriculum in the core subject areas

Provided instruction in English, Math, Science, Social Studies, Computer Applications, Reading, and Speech

Conducted parent /teacher and teacher / student conferences

Managed student attendance

Generated student progress letters

Assisted students in meeting graduation requirements

Helped students obtain employment

Assisted with Campus Improvement Plan

Teacher, August 1988 – June 1992

Miller High School - Corpus Christi Independent School District – Corpus Christi, Texas

Instructed remedial English, History, and Reading Improvement

Prepared students for real world experiences, for standardized assessments, and for higher education

Prepared Individual Educational Plans (IEPs)

Participated in students' Annual Review and Dismissal meetings (ARDs)

Instructed students in English I, English III, and English IV

Sponsored a multicultural awareness club

Helped develop career fests

Assisted with development of curriculum maps

Teacher, January 1985 – May 1988

Tuloso Midway High School - Tuloso Midway Independent School District – Corpus Christi, Texas

Instructed English I, English IV, Journalism, Photography, and Yearbook Production

Prepared students for college, state assessments, and the workforce

Assisted students in the development of the school yearbook

Prepared Journalism and Yearbook Production students for UIL competition