Sales Associate Customer Experience

Surrey Canada +1-604-***-**** ***************@*****.***

SIMRANJEET KAUR

Enthusiastic and customer-focused Sales Associate with a strong track record of delivering exceptional service and driving sales. Eager to leverage my experience in retail and passion for fashion to contribute to a dynamic team in the retail industry. Developed strong organizational and multitasking skills in fast-paced warehouse environment. Demonstrated ability to manage inventory, coordinate logistics, and ensure timely order fulfillment. Looking to transition into new field where these skills contribute to operational efficiency and customer satisfaction.

PROFESSIONAL

SUMMARY

SKILLS ● Customer Experience ● Interpersonal and Communication Skills

● Adaptability and Multitasking ● Problem-solving

● Team Collaboration ● Flexible working schedule

● Detail-oriented ● Time Management

● Cash Handling MS Office Suite (Word, Excel, PowerPoint, Tableau, Outlook)

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● Team collaboration ● Warehouse safety

● Attention to detail

WAREHOUSE ASSOCIATE 11/2023 to Current

Amazon Sort Centre, Surrey, BC, Canada

RETAIL SALES ASSOCIATE 08/2023 to 03/2024

Reitmans, Surrey, BC, Canada

WORK HISTORY

● Managed inventory and fulfilled 100+ customer orders daily, ensuring timely shipments

● Scanned and tracked items, achieving an error-free tracking rate of 99%

● Adhered to strict warehouse safety regulations, contributing to a zero-incident record

● Reduced defective product shipments by 10%, improving customer satisfaction

● Delivered excellent customer service through product assistance and issue resolution

● Maintained organized merchandise displays and followed visual guidelines

● Accurately processed transactions using POS systems

● Supported inventory tasks including restocking and cycle counts University Canada West, Vancouver, BC, Canada

Master Degree, Master of Business Administration, 12/2024 EDUCATION

Khalsa College, Amritsar, India

Bachelor of Arts (Honors), English, 05/2022

Active member of the Student Organization, enhancing leadership and team collaboration skills

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Winner of multiple debate competitions, showcasing strong public speaking and critical thinking abilities

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English Punjabi

Hindi

LANGUAGES

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