Sales Manager Executive Assistant
Resume:
Leslie Williams
Operations Administrator
Greenville, SC 29607
*********************@***********.***
Professional Summary
Results driven detail - oriented professional with excellent problem solving and communication skills. Authorized to work in the US for any employer
Work Experience
Executive Assistant/Director of Operations
Berrang Inc-Duncan, SC
February 2020 to Present
• My administrative duties here extend beyond our sales department as I am also involved in assisting the GM, the Sales Manager, our logistics team, our quality team, our IT department, assembly, and our warehouse staff. I am also the training coordinator for all new hires. Our quality/ assembly department is where the bulk of my time is spent where am either assembling automotive kits for one of our customers or am helping with quality inspections sorting out bad parts from good ones which requires patience and attention to detail. Last but not least. I am involved in the warehouse inventory management process which is done quarterly.
• Preparing workplace documents,and letters to staff
• Coordinate trainings for new hires
• Logging Customer Score Cards into excel log
• Logging Purchase orders into Excel log for GM & Sales Manager
• Logging customer Visits for Sales manager
• Organizing / Scheduling Company meetings between Sales & purchasing
• Creating training power point documents
• Taking minutes during business meetings
• Analyzing Sales Figures
• Uploading documents into LDOX software
• Weighing / Boxing parts to ship via UPS and FEDEX DHL
• Maintain updated Customer list for Sales Manager
• Provided administrative support for Sales manager and general manager
• Assist GM with pulling reports
• Assist in house IT manager with IT issues.
• Assist HR with entering time off into our HR software
• Assist Account manager with Inside sales tasks
• Assist warehouse with sorting damaged or mixed matched parts before receiving in.
• Assist Quality with parts inspections for damaged or incorrect/ mixed / missing parts
• Assist assembly with assembling parts kits per customer specifications and requirements
• Assist purchasing with pulling material shortage spreadsheet weekly
• Assist warehouse management with printing pick tickets for shipping
• Assist with warehouse inventory management/ audits Account Manager/Recruiter
WorkSmart Merchandising-Greenville, SC
March 2012 to December 2019
• Account Manager/ Scheduling Coordinator
• Conducted on site and phone interviews
• Recruited and scheduled field employees per client requests
• Oversaw and managed the full life cycle recruiting process from screening applicants to submission of offer letter & onboarding.
• Managed and tracked status of candidates.
• Interviewed candidates and informed them what job opportunities were available as well as their responsibilities, and compensation.
• Selected qualified applicants and placed where appropriate.
• Entered new hire information into APS
• Maintained employment records in the database.
• Developed recruitment strategies using different social networking platforms and job boards.
• Worked closely with clients to gain understanding of their needs
• Primary point of contact for assigned project / accounts
• Coordinated organization and flow of project/ account from conception to fulfillment.
• Coordinated prompt resolution of client/employee issues and requests
• Handled High Volume inbound and outbound calls
• Developed Excel spreadsheets for communicating order fulfillment and field employee attendance with clients
• Developed Excel spreadsheets for communicating statuses of Project from start to finish.
• Assisted HR in maintaining and updating human resource documents, such as policies, job descriptions,
& employee handbooks,
• Field Employee performance monitoring including attendance & documentation via scheduling/HR software
• Assisted with any other needs or requests by management, clients or the Director of Human Resources as they arose.
• Provided basic administrative duties such as preparing correspondence, sending mail, answering incoming calls, sorting mail, filing, scheduling and performing other clerical functions.
• Tracked audited and prioritized work and respond quickly and accurately to client requests. Recommended and suggested ways to improve programs & policies.
• Provided superior customer service to clients & field employees by tracking auditing and prioritizing work and responding quickly and accurately to requests.
• Analytical, detail oriented problem solver with keen organizational skills with the ability to maintain confidentiality at all times.
• Performed other duties as required.
• Aides in business growth by anticipating client needs & providing high level customer service
• Identified areas where improvements can be made to enhance the client experience. Assistant Manager/Head Cashier
Harbor Freight Tools-Greenville, SC
March 2010 to March 2012
Department Supervisor/ Head Cashier
Old Time Pottery-Greenville, SC
November 2008 to March 2010
SR Pharmacy Tech
Walgreens- Greenville, Simpsonville, Spartanburg, Greer January 2005 to November 2008
Executive Assistant Manager
Eckerd/Rite Aid-Greenville, SC
January 2002 to November 2005
Education
High school or equivalent
Skills
• Account Management (7 years)
• Project Management
• Administrative
• Client Relations
• Database Entry
• Excel Data Entry
• Scheduling
• Recruiting
• Supervisory
• Clerical/ Reception
• Customer Service
• Organizational
• Typing 56 WPM
• Data Entry
• Cold Calling
• MS Office
• Receptionist
• Powerpoint
• Communication (10+ years)
• Office Experience (7 years)
• Office Equipment (7 years)
• Employee Orientation (7 years)
• Employee Supervision (10+ years)
• Supervisor (10+ years)
• Management
• Pharmacy Technician Experience
• Office Management
• Presentation Skills
• Problem Resolution (8 years)
• Time management
• Microsoft Excel
• Administrative experience
• ATS
• ADP
• Microsoft Outlook
• Microsoft Word
• Microsoft Office
• Typing
• Adobe Acrobat
• Social media management
• Human Resources
• Interviewing
• Payroll
• Communication skills
• Filing
• Organizational skills
• Computer skills
• Word processing
• Manufacturing
• Customer support
• ATS
• Recruiting
• Human resources
• Interviewing
• Office management
• Accounts payable
• ERP systems
• Windows
• Customer service
• Customer relationship management
• Accounting
• Manufacturing
• Executive administrative support
• Analysis skills
• Purchasing
• Microsoft Access
• Warehouse Management
• Sales Support
• Order Fulfillment
Certifications and Licenses
Driver's License
Additional Information
High School Graduate 2002
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