Warehouse Manager

Inventory Management Customer Service

Shipping and Receiving Purchasing

Order Processing E-commerce

**** - ******* ********* *******

Pelco Parts Inc. - Flushing, NY

Determined necessary components for service technicians

Performed all shipping and receiving duties

Created and received purchase orders, processed and invoiced sales orders

Drafted 3D floor plan to transition all inventory into new warehouse location

Negotiated UPS shipping rates

Advised upgrades to integrate software and expedite order processing 2010 - 2017 Shipping/Receiving Manager

Full Circle Padding Inc. - Norton, MA

Assembled cables for several lines of fitness equipment

Managed freight shipments with multiple carriers

Drafted sales quotes, sales orders, and purchase orders

2010 Warehouse Manager

XpresSpa - Maspeth, NY

A dedicated and reliable individual with exceptional interpersonal and organizational skills: I am self-motivated with high personal standards to work independently while also being flexible and cooperative when endeavoring in team-oriented tasks. I am accountable, responsible, and effective in all facets of my work experience, proficient in MS Word, Excel, Outlook, and UPS Worldship. Advised owners and office staff on upgrading and integrating accounting/inventory/point-of- sale/website software to reduce redundant, time consuming, and error-prone manual entry between then-current incompatible systems

Increased efficiency of shipping operations by streamlining approach to packing and shipment processing

Coordinated a total re-inventory and transfer of company's retail product to their new distribution center

WORK HISTORY Managed and solely operated all warehouse operations while tending to the customer service counter

Presided over a 3x volume increase of outbound shipments since outset of employment Conducted and supervised order fulfillment including picking/packing, point-of-sale transactions, and customer service while managing shipping of website, in-store, and wholesale orders Corresponded with customers in person, via phone and e-mail regarding order status, product availability, back-orders, tracking details, and delivery options Maintained inventory

Gregory Trenouth

Rego Park, NY 11374

917-***-**** - **********@****.***

PROFESSIONAL SUMMARY SKILLS 2005 - 2009 E-commerce and Shipping/Receiving Manager Fishs Eddy Inc - New York, NY

Oversaw exponential increases in e-commerce sales each year

EDUCATION University of Massachusetts - Amherst MA

B.A., Communications

Responsible for receiving vendor shipments of store merchandise Conducted and supervised all stages of e-commerce order processing including batch order import, picking/packing, and export to website while also managing shipping of in-store and wholesale orders

Corresponded with customers regarding order status, product availability, back-orders, tracking details, delivery options, item changes, credit card authorization, and gift cards

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