Connie ‘Nikki’ Huffman
Tempe, AZ *****
****************@*****.***
Professional Summary
General Manager with expertise in general operations management, inventory control, system creating, administrative duties, special events, staff development and training, recruitment, invoicing, and vendor purchases. I am driven to apply a strong work ethic and motivational skills to achieve store goals and reach higher sales. I strive for a hardworking and fun work atmosphere to maintain employee and customer satisfaction.
Authorized to work in the US for any employer
Work Experience
Stay at Home Mom
Stay At Home Mom/Wife-Tempe, AZ
September 2019 to Present
• Due to the COVID-19 outbreak and quarantine, as well as another unforeseen event, I was forced to close MessyMouth Creations, LLC indefinitely.
• These last few years, I have been blessed to be able to stay at home and focus on being a mother and involved directly with all 3 of my children.
• Taking on the roles as teacher with their homeschooling as well as already being a cool mom. Production Warehouse Administrative Assistant
The Olive and The Grape, OG Wholesale-Tempe, AZ
June 2019 to October 2019
• Company key holder.
• Efficient in Quickbooks, OneSaas, and Zoho back office data entry programs.
• Provided excellent customer service to all customers and vendor representatives.
• Worked directly and provided support for the production/warehouse manager in their everyday daily duties
• Carried out administrative duties such as answering phones and directing customers to the proper department..
• Completed clerical tasks including daily data entry, creating/printing/filing customer invoices,
• Printing daily production product labeling and printing customer private specialty labeling.
• Processed invoices to maintain efficient and proper shipping times.
• In charge of company's Amazon store “EVO-oh!”
• Generating sales in the Amazon Selling app, and shipping Amazon store products that were sold.
• Bottling and sealing olive oil and balsamic vinegars for customer orders.
• Helped warehouse manager keep track of daily incoming orders, product batch/lot numbers, warehouse inventory.
• Maintained a clean and organized work space.
Owner/Decorator
MessyMouth Creations, LLC-San Tan Valley, AZ
October 2015 to August 2019
• Provide professional, friendly, and fast service to clientele.
• Bake and Decorate all custom cake and cupcake orders on time.
• Excellent Calendar and Time Management Skills, while maintaining product and company quality standard.
• Follow all safety and sanitation policies when handling food for a home based business.
• Responsible for all cash and credit deposits and payment transactions.
• Handle all issues or conflicts with a high standard of respect
• Able to assess situations where both parties are happy with the results or resolution.
• Do routine inventory and stock procedures.
• Handle all bookkeeping for the business.
• Licensed and Registered in the state of Arizona as well as Pinal and Maricopa County. Inventory Data Entry/ Team Leader
East Valley Cake Decorating Supply-Mesa, AZ
August 2017 to April 2019
• Provided professional and friendly customer service to all customers and vendor representatives.
• Worked directly with Assistant Manager inputting inventory data into the stores direct POS back office system.
• Proficient in Shop Keep cash register and back office data entry system.
• Creating cost and retail pricing for new items and updating current or past items by using the vendor invoices.
• Inventory control and purchasing for 3 major vendors that was needed for stores productivity.
• Organizing and setting up marketing displays for items throughout the store.
• Created invoices and order forms for vendor ordering.
• Direct communication with vendors via email or phone call with concerns or if product arrived damaged or missing
• Occasionally opened and closed the store. (keyholder)
• Created fun events for holidays and staff birthdays to keep staff morale high and the workday extra fun and special.
• Cash handling, as well as counting the registers for the end of day cash reports.
• Handled all customer and employee concerns as Team Lead.
• Approved refunds, store credits, and or discounts if management was unavailable.
• Delegated daily responsibilities to employees.
• Prepped items in prep room while keeping items organized and cleaned and up to safety and food code standard. General Manager/ Co-Owner
DirtyMouth Cupcakes-El Paso, TX
November 2010 to September 2015
• Consistently provided professional, friendly, and engaging service.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
• Routinely cleaned work areas, kitchen area, display case and counters throughout each shift
• Verified cash drawer against the days receipts
• Managed a staff of 3-8 employees as well as Hired, Trained, and evaluated potential staff.
• Created work schedules of 3-8 employees
• Inventoried and restocked items throughout the day
• Created purchase orders and invoices for supplies that were needed for daily production.
• Created friendly relationships with vendors
• Baked, Decorated, Delivered and provided catering for custom made cakes, cupcakes and cakepops. Education
High School Diploma
Desert Ridge High School - Mesa, AZ
August 2002 to May 2004
Graduated with a 4.2 GPA
Lettered in Sports - Pulse Dance Company
Senior Member of Pulse Dance Club
Senior Member of The MultiCultural Club
Links
http://www.facebook.com/MessyMouthCreations
Certifications and Licenses
Food Handlers Of Arizona Certification
Driver's License
Skills
• Amazon Store Selling and Web Services
• Proficient Knowledge in:
1. Quickbooks,
2. OneSaas
3. Zoho
4. Shopkeep POS Backoffice
5. MailChimp
6. Microsoft Office
7. Outlook
8. Square
9. PayPal Invoicing
• Quick Conflict Resolution
• Lifts and carries 50+ pounds
• Type 65+ wpm minimal mistakes
• Ability to learn new skills and tasks quickly.
• High energy
• Organized and Clean
• Inventory Management and Control
• Natural Leader
• Entry Level Marketing
• Entry Level Product Placing
• Baking and Cake Decorating
• Purchasing, Billing, Pricing, Invoicing
• Staff training, Scheduling, and Payroll
• Administrative Assistant
• Customer Service
• Time Management (10+ years)
• Operations and Production Management
• Data Entry
• Proper Phone Etiquette
• Intermediate Social Media Management/ Marketing
• Small Business Oener