Senior Agile Product Owner

Visa Type

L* Visa

Summary

Senior Product Owner at FIS Global with 7 years of experience in product management and a decade of overall growth in Fintech and Healthcare industries. Proven expertise in stakeholder collaboration, Agile methodologies, and data analytics. Skilled at driving products success by leveraging user feedback, removing roadblocks, and ensuring on-time delivery. Skills

Agile and SAfe frameworks (Certified)

Product Roadmap & Strategy

Stakeholder Collaboration & Communication

User story & Epic Definition

Customer Feedback & Engagement

Backlog management (Jira, Planview)

Data Driven Decision Making

Experience

SENIOR AGILE PRODUCT OWNER 03/2024 - Current

FIS GLOBAL

Involved in product development for the Digital One Banking platform. Collaborate with key stakeholders to define and execute Product Portfolio Management strategy. Translate client feedback into actionable user stories and features. Drive sprint ceremonies and Agile rituals (planning, reviews, retrospectives.) Serve as key contact for project operations, resolving obstacles during sprints. SENIOR PRODUCT OWNER ASSOCIATE 09/2022 - 03/2024 Cognizant

Defined and maintained product roadmaps in coordination with business goals. Gathered user insights and business requirements to design technical and functional solutions. Authored and prioritized Epics and User Stories aligned with Agile delivery. Supported global product development teams across onshore and offshore environments. Utilized analytics to enhance decision-making and customer experience. SENIOR PRODUCT OPERATIONS ASSOCIATE 06/2017 - 09/2022 ATHENAHEALTH

Led alpha and beta testing to validate features and improve product-market fit. Deepti Kamble

Elkhorn 68022 +1-402-***-****, 097******** **********@*****.*** WWW: https://www.linkedin.com/in/deeptikamble/

Used Amplitude and Tableau to track behavior and optimize feature adoption. Created in-app engagement messaging to drive usage. Collaborated with stakeholders to prioritize using data insights and user feedback. SENIOR OPERATIONS ANALYST 04/2016 - 06/2017

praxify Technologies

Delivere multi-channel customer support, meeting high SLA targets. Acted as a bridge between customer success, product, and marketing teams. Managed key enterprise accounts like Manipal hospitals, improving client satisfaction. CUSTOMER SERVICE EXECUTIVE 01/2014 - 03/2016

praxify Technologies

Handled complex support cases, resolved issues promptly, and coordinated with internal departments. Education

Nowrosjee Wadia College - Pune Master of Computer Applications 06/2014

Fergusson College - Pune Bachelor of Science

06/2011

Certifications

SAFe Agile Product Management (6.0), 07/01/24

SAFe Product Owner-Product Manager Exam (6.0), 05/01/24 Certified Scrum Product Owner, 08/01/22

Certified Scrum Master, 08/01/18

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