Front Desk Customer Service
Resume:
Tiarra Whitfield
Mobile, AL *****
*****************@*****.***
Work Experience
Medical Front Desk Receptionist
Thomas Hospital - Fairhope, AL
March 2023 to Present
My duties vary from job to job, but they usually involve administrative work and customer service. I typically work at the front desk in a medical setting, performing tasks like greeting patients, entering data, answering phones, and more.
Inventory Specialist
Warehouse Walmart Distribution Center 6022 - Mobile, AL March 2021 to March 2023
I keeps track of the goods and supplies in the warehouse and manages orders to facilitate sales or production. My duties include signing off on shipments, counting the number of available products and placing orders for more inventory according to demand. Taking orders on what's coming and going Lab Technician, Customer service
Synergy Laboratory - Mobile, AL
September 2019 to February 2021
As a lab tech, I analyze body fluids, such as blood, urine, and tissue samples. Operate laboratory equipment, such as microscopes and automated cell counters. Use automated equipment that analyzes multiple samples at the same time. Record data from medical tests and enter results into a patient's medical record. Answer phones take orders and Verify and missing information by phone are email. Patient Care Sitter
AMT Staffing - Mobile, AL
May 2016 to August 2019
• in constant eye contact during entire assigned shift.
• Supervising the patient through the night.
• Monitoring patient's condition and activity.
• Alert facility staff at the first sign of a concern.
• Seeking assistance from facility staff
Caregiver
Hughes Homecare - Fairhope, AL
February 2016 to May 2016
On a day to day I may be responsible for the majority of comfort care and personal care. Personal caregiving activities include helping with various things the patient is no longer able to do unassisted.
Basic caregiver duties could include:
• Bathing and grooming
• Laundry and helping with dressing
• Food shopping and prep
• Light housekeeping
• Managing medications
• Transportation
• Mobility assistance
• Companionship and emotional support
• Communicating
Weekend Receptionist
Montrose Behavioral Health Hospital - Fairhope, AL July 2014 to January 2016
Answer, screen, and forward incoming phone calls and direct visitors to the right person or department. Maintain the office and keep all the office equipment in check as well as order any necessary office supplies. Responsible for maintaining office security and communicating with the security patrol Office Assistant/Receptionist
Gordon Oaks Retirement Home - Mobile, AL
November 2013 to January 2016
Take calls from familys, doctor offices customers and delivering messages while also using basic office equipment like faxes or scanners. I help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required. Caregiver/ Homemaker
FIRST LIGHT HOME CARE - Mobile, AL
February 2008 to May 2014
As a homemaker, your main job duties are to provide care for a family and household. Your responsibilities include cooking, cleaning, organizing, and making plans for the entire household. You need experience with childcare and home management as well as cooking and cleaning Caregiver/Personal Assistant
Knollwood Healthcare - Mobile, AL
April 2004 to September 2007
personal care assistants assist elderly, recovering, or disabled clients to perform routine activities. My duties include providing mobility support, assisting with personal hygiene, and performing household chores. Personal care assistants may work at care facilities or be directly employed by clients. Housekeeping Supervisor
University of South Alabama - Mobile, AL
September 2000 to January 2004
cleaning and maintenance tasks. Overseeing staff performance on a daily basis. Checking rooms and common areas, including stairways and lounge.cleaning and maintenance tasks. Overseeing staff performance on a daily basis. Checking rooms and common areas, including stairways and lounge areas, for cleanliness.
Education
Associate in Nursing
Bishop State Community College - Mobile, AL
October 2021 to Present
Skills
• Personal Care (10+ years)
• Hospital Experience
• Direct Care (10+ years)
• Vital Signs
• Care Giver (10+ years) (10+ years)
• Qmap
• Supervising experience
• Dementia Care
• Phlebotomy
• CNA
• Alzheimer's Care
• Hospital Experience (10+ years)
• Cleaning Experience
• Cleaning Experience (10+ years)
• Home Health (10+ years)
• Memory Care
• Patient Care
• Senior Care (10+ years)
• Cna Certified
• Home Care (10+ years)
• Personal Assistant Experience
• Laboratory Experience
• Laundry (10+ years)
• Hospitality Experience
• Meal Preparation (10+ years)
• Medical Coding
• Warehouse experience
• Medical coding
• SAP ERP
• Vital signs
• Customer service
Certifications and Licenses
First Aid Certification
CNA
CPR Certification
Guard Card
Food Handler Certification
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