Contract Billing Specialist

Shirley L Johnson

Houston, TX 832-***-**** **********@*****.***

Licensed Insurance Agent

5+ Years of Experience in Management, Administrative Support, Self-Initiative, and Sales Education

Bachelor’s Degree in Technical & Business Management, Accounting, DeVry University Associate of Arts & Science Degree in Health Information Technology, Lone Star University Signature Competencies

Adaptable Leadership, Generate Marketing Strategic Goals, Collaborative & Teamwork, Excellent Verbal & Written Communication, Presentation Skills, Excellent Organizational Skills, Database Management, MS Office Suite, Customer Service, Benefit Solutions

Professional Experiences

SYMMETRY FINANCIAL GROUP Houston, TX

Licensed Life and Health Insurance Agent, 2024 to Present. Generated marketing opportunities and launched new sales initiatives and programs directly with clients

* Maintained a database of current and prospective customers

* Consultative process to discover and provide customer solutions DOLLAR TREE, Cypress, TX

Operations Assistant Manager, 2023 to 2024

Managed daily store operations, administration, delivery receipt processes, and quality assurance programs.

* Performed special projects and committees, trained and supervised six hourly associates, fostering a Productive working environment.

* Provided excellent customer service to customers, resolving customer issues. ROBERT HALF AGENCY Houston, TX

Site Support Specialist Technician (Contract) 2023-2023 Assisted Harris County Election by installing and configuring controllers, duos, and scanner hardware.

* Managed and maintained IT systems, troubleshooting to ensure optimal functionality.

* Prioritized and resolved critical issues, minimizing downtime and enhancing system reliability. ROBERT HALF AGENCY Duluth, GA

Human Resources Assistant (Contract) 2022-2023

Supported the HR department at Gwinnett County Library by administering tests, scheduling interviews, and conducting orientations. Administered corporate benefit plans and programs, including group insurance, medical, dental, vision, HSA, life, disability, COBRA, and wellness.

* Handled confidential HR records, ensuring data integrity and compliance.

* Facilitated smooth onboarding processes, integrating new employees into the organization efficiently. WEATHERSPOON AGENCY Duluth, GA

Administrative Coordinator / Call Center Representative (Contract), 2020-2021 Processed daily business license renewals and payments, contributing to a 20% reduction in A/R processing time.

* Achieved varied professional and administrative functions and provided administrative support

* Posted, verified, and recorded customer payments and transactions related to accounts receivable. Additional Experiences

Insurance Agent- AFLAC, Administrative Auditor – DuPont Chemical Plant, Sales Associate- GAP

Contact this candidate