Data Entry Customer Service
Resume:
Bryant "Scott" Groves II
****************@*****.***
OBJECTIVE: I am seeking full-time employment with a reputable company where I can apply and further develop my skills and experience. I am a responsible, flexible, and dedicated individual.
SKILLS: Supervising field operations, shipping and receiving, inventory management, personal assistance services, customer service, office administration, groundskeeping, Medisoft medical billing, typing at 85 WPM, data entry, filing, and proficiency in Microsoft Office.
EDUCATION:
Houston Community College - Peer Support Specialist
MedVance Institute: September 2008 - June 2009. Received Medical Assistant Diploma Kingwood College: 200*-****-** semester hours completed
EMPLOYMENT HISTORY:
TransCore - Data Entry Specialist/ Image Reviewer May 2023 - Present Responsibilities include reviewing and processing EZ Tag images, handling 1,100 to 1,300 tags per hour. Identifies and corrects data entry errors, while ensuring accurate reporting. Follows strict data calculation and confidentiality protocols. Consistently surpasses quality targets to enhance team productivity. Manages multiple projects daily.
Advantage Pro Kleen - Manager of Operations February 2021 - May 2023 Responsibilities include supervising the cleaning crew, assisting with the interview process for new hires, onboarding, and training of new staff, as well as overseeing team member performance. Provide specialized services to ensure all areas and equipment are thoroughly cleaned, manage inventory, review stock and order supplies. Maintain a cordial working relationship with customers and vendors and conduct regular inspections.
Extra Hands Concierge - Personal Assistant June 2017 - January 2021 Responsibilities include providing errand services, pet sitting, pet care such as dog walking and bathing, house sitting, holiday decorating, party planning, and other related tasks.
Mclemore/Lyondell Basell - Grounds Keeper June 2012 - September 2016 Responsibilities include cleaning of administration buildings, control rooms, laboratories, warehouses, offices, and guard shacks.
West Overhead Doors - Office/Administrative Assistant September 2010 - June 2012 Responsibilities include answering phone calls, performing data entry, scheduling appointments, handling invoicing, managing shipping and receiving, overseeing inventory, processing customer orders, providing customer service, and preparing quotes.
Neiman Marcus (Seasonal job) - Housekeeping then Shipping & Receiving August 2010 - December 2012
Responsibilities include verifying shipments, unloading stock, sorting inventory, staging and setting up displays.
North Lake Houston Chiropractor - Medical Assistant - Internship May 2009 - June 2009 Responsibilities include filing patient documents, assisting with patient examinations, scheduled appointments, answering the phone, assisting with x-rays and ultrasounds and completing 192 hours externship.
Bryant "Scott" Groves II, Page 2
Electra Beach Tanning Salon - Assistant Manager August 2008 - September 2010 Responsibilities include customer service, answer phones, order supplies, inventory, clean tanning beds, opening and closing of the store, filing, maintaining store, and training of personnel.
PCI Contractors - Maintenance Personnel March 2008 - August 2008 Responsibilities include cleaning the offices, shops, warehouses, laboratory, guard shacks, locker rooms and mechanic shop.
Progressive Cable Company - Cable Ground Man January 2006 - March 2008
Responsibilities include distributing tools to the people on the telephone poles and running strands of fiber optic cable.
References available upon request
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