Yeilany Carrasquillo
Highly motivated high school graduated seeking to continue to grow career-building position
Ocala, FL 34473
*******************@*****.***
Professional Summary
Highly motivated and eager to launch a career in the medical field. Seeking a full-time position where I can apply my strong communication skills, attention to detail, and passion for learning to support patient care and contribute to a healthcare team.
Authorized to work in the US for any employer
Work Experience
Receptionist
Hair Cuttery-Ocala, FL
September 2024 to Present
• Greet and check in clients, ensuring a welcoming and professional atmosphere.
• Answer phone calls, schedule appointments, and manage the salon’s appointment booking system.
• Provide detailed information about salon services, products, and promotions to clients.
• Handle client inquiries, resolve complaints, and maintain a positive customer experience.
• Process payments, including cash, credit, and gift card transactions, and manage cash register.
• Maintain a clean, organized, and efficient front desk area.
• Assist in managing salon inventory, ensuring adequate stock of retail products and supplies.
• Collaborate with stylists and management to ensure smooth operations and client satisfaction.
• Assist with marketing efforts by promoting services, products, and special offers to clients. Cook/Cashier
Burger King-Orlando, FL
May 2022 to August 2024
• Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities
• Verifies the accuracy of guests’ orders
• Prepares and packages food and drink products
• Cleans kitchen area, counters, food preparation areas, and utensils
• Cleans dining room, restrooms and exterior grounds
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.)Prompt and regular attendance on assigned shifts
• Follows BURGER KING® uniform and grooming standards and policies
• Works to resolve issues that may arise in the restaurant
• Learns team effectiveness skills; works with others to achieve team goals
• Responds to guests’ needs in a professional and polite manner
• Communicates in a positive manner with customers, peers, and managers Education
Cosmetology School
Aveda Institute - Orlando, FL
August 2023 to Present
High school diploma
Orlando, FL
Languages
• Spanish - Fluent