Supply Chain Project Manager
Resume:
Jamie Brandenhoff
Murfreesboro, TN
***********@*****.***
Professional Summary
Experienced logistics, supply chain, and transportation leader with 15+ years of expertise in supply chain operations, fleet management, dispatch, and distribution across national networks. Proven ability to lead high-performing teams, launch large-scale logistics programs, and implement cost-saving initiatives. Recognized for a hands-on, adaptable leadership style and a commitment to operational excellence and associate growth.
Core Competencies
National Fleet & Dispatch Management
Route Planning & Logistics Strategy
Startup & Department Launches
Freight Brokering & 3PL Coordination
Safety & Compliance (DOT/Fleet Ops)
KPI & SLA Oversight
Order Fulfillment & Issue Resolution
Team Development & Coaching
AutoStore System Operations
Cross-Functional Communication
Inventory Control & Receiving
Software: Descartes, DispatchTrack, Trilogie, HighJump WMS, ARI Fleet, GeoTab, SAP, KPI systems, Holloman Fleet Maintenance
Professional Experience
Ferguson Enterprises – Lebanon, TN & Newport News, VA Receiving Manager April 2024 – March 2025
Oversaw daily inbound operations for a newly launched Nashville area Market Distribution Center. Led team through unloading, verification, troubleshooting vendor errors and other inventory accuracy efforts.
Streamlined standard operating procedures to reduce discrepancies and improve efficiency. Supported warehouse layout strategy, safety initiatives, and AutoStore automation setup, including induction, reconciliation, and troubleshooting.
Logistics Project Manager / Lead Operations Coordinator Sept 2020 – April 2024 Directed order lifecycle for 5,350+ weekly orders, managing system flow and final-mile delivery. Collaborated with distribution centers, sales, branches, installation teams, and carriers to resolve logistics issues in real time.
Oversaw SLA and compliance tracking with 3PL vendors. Trained cross-functional teams remotely throughout the country during the Ferguson Facilities Supply
(FFS) local branch integration.
Acted as the main point of contact for drivers, vendors, installation teams, and customers, managing all communication for thousands of orders from sales entry through delivery, including returns, complaints, and post-delivery issues.
National Dispatch & Fleet Manager / Route Planner – Ferguson Facilities Supply Startup Aug 2016 – Sept 2020
Managed a multi-state fleet of 57+ vehicles and 52+ personnel, including drivers, helpers, and remote leads.
Designed and led a remote driver leadership structure, improving accountability and communication across distributed operations.
Spearheaded route planning for the Ferguson Facilities Supply startup, building out service regions and resolving WMS and routing software challenges.
Responded to breakdowns, staffing gaps, and routing emergencies while maintaining high service levels. Oversaw national fleet operations, coordinating maintenance, safety compliance, scheduling, and route optimization.
Acted as the primary contact for all drivers, managing vendor and customer-related issues, last-minute changes, and escalated delivery challenges.
Contributed directly to FFS becoming Ferguson's most profitable division outside of HVAC. MDV SpartanNash – Norfolk, VA
Logistics Coordinator / Driver Supervisor / Planner May 2012 – July 2016 Built and managed freight broker relationships to secure profitable backhaul freight that aligned with MDV’s inbound routes, bringing in consistent revenue while keeping trailers fully utilized. Personally routed these backhaul lanes to ensure efficiency and on-time returns. Acted as the main point of contact for both brokers and drivers, following freight from booking to delivery and managing issues like damages, vendor discrepancies, and breakdowns. Grew the operation from 6 to 27 dedicated MDV drivers, adding an average of 10–15 temp drivers to meet demand.
Expanded broker partnerships and backhaul contracts, increasing logistics revenue by $5.3M. Managed all communications and troubleshooting for drivers on the road, including coordinating recovery efforts, resolving logistical issues, and maintaining fleet productivity. Medical Transport LLC – Virginia Beach, VA
Lead Emergency Dispatcher/EMT-B Oct 2007 – April 2012 Dispatched emergency and neonatal transport units including air ambulances. Trained new dispatchers and supervised operational shifts. Twice awarded Employee of the Month for service excellence. Ruby Convenience / Smokin’ Joes – Fall River, MA / Tiverton, RI Store Manager April 2003 – Aug 2007
Managed retail operations, staffing, and inventory control across two locations. Increased profitability through training and stock optimization. Education & Certifications
LEAN Process Improvement – Ferguson Enterprises, 2018 Emergency Medical Technician (EMT-B) – Sentara Education, VA, 2011 Emergency Medical Dispatcher Certification – Sentara Education, VA, 2009 Cosmetology License – Rob Roy Academy, MA, 2005
High School Diploma – Cromwell High School, CT, 1999 Technical & Professional Skills
Microsoft Excel (Advanced)
Microsoft Word (Expert)
Load Brokering & Freight Management
Risk & Safety Compliance
Team Development & Leadership
AutoStore Receiving/Picking/Troubleshooting
Route Planning
Project Management
Key Achievements
Boosted logistics revenue by $5.3M at SpartanNash through strategic broker growth and efficient freight utilization.
Scaled MDV's driving team from 6 to 27 drivers, plus temp support, through logistics expansion within 2 months of taking the position.
Led Ferguson Facilities Supply national dispatch and fleet operations during FFS’s rise as a top-performing Ferguson division.
Created a remote driver structure at Ferguson that reduced overhead and improved route control. Supported two high-profile startup launches: Ferguson Facilities Supply and Ferguson’s new Market Distribution Center Receiving Dept in Lebanon, TN(Nashville).
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