Katie Lou Chasteen
Colton, Oregon 97017
***********@*****.***
OBJECTIVE
I want to use the customer service, sales and management skills that I have learned in a variety of industries to help maintain and further grow your business. EMPLOYMENT
2023-2024
Albertina Kerr-Direct Support Professional: Provided hands on care for adults with disabilities including personal care, medication, nutrition, and housekeeping. 2016-2023
Real Property Management Solutions-Leasing Coordinator/Property Manager Assistant: As leasing coordinator, I worked directly with our portfolio of properties to ensure quick turn around to keep vacancy low. Application processing included frequent communication with both tenants and members of my team along with lease production tailored to each property. I developed an application organization tool that was initiated in other departments within the company and I have been acknowledged for my work ethic and innovation. I wore many hats for this company and was the go to person for implementing new procedures and processes with detail and accuracy. 2013-2016
Toyota of Gladstone-Sales/Service/Used Car Recondition Manager: As a salesperson, one must be proactive and self motivated. Extensive product knowledge along with the ability to communicate well over the phone and email is essential.. I was a top salesperson repeatedly, had wonderful CSI (customer service index) and was recognized for promotion to the service department. Listening to customers and communicating effectively to my maintenance technician team was pivotal to this position. Soon I was promoted again to the used car manager for service. I was solely responsible for all aspects of preparing vehicles from trade-in to the front line for sale. 2011-2013
Bartender: As a bartender, I was responsible for providing customers with great drinks and great service. One must be charming while being efficient and accurate. I had to maintain bar cleanliness, communicate with fellow employees and manage sales. I became bar manager and ran my own crew along with maintaining inventory and balancing nightly tills. 2005-2006
Receptionist, Legal Billing Assistant: As a legal receptionist for a large downtown firm, I was responsible for greeting clients and answering a multi-line phone system. I also took care of shipping, filing, conference room scheduling, etc. I assisted with the legal billing at the end of every month for each lawyer in the firm.
1997-2005
Orthodontic Assistant, Treatment Coordinator, Office Manager: As an orthodontic assistant, patients were put into my care. I assisted the doctor, worked independently, used medical equipment as well as cross-contamination prevention sanitation procedures. I was promoted to lead assistant and then to treatment coordinator and onto office manager. Customer care and service were my highest priority and handling difficult situations was my responsibility. My loyalty, professionalism, maturity and reliability were recognized and resulted in my continued promotion in the office. EDUCATION
American Sign Language Interpreter
Highschool Diploma