Operations Manager Supply Chain
Resume:
MARCOS GONZALEZ
Rancho Cucamonga, CA *****
909-***-**** - *************@*****.***
PROFESSIONAL SUMMARY
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance. SKILLS
• Problem-solving • Team leadership
• Operations management • Customer service
• Operational efficiency • Planning and implementation
• Staff training • Inventory management
• Operations oversight Policies and procedures
implementation
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• Goal setting • Maintaining compliance
• Client relationships • Implementing Safety Policies
• Forklift Certified • RF/WMS
• Proficient in Microsoft 360 • Process Product Samples
• Knowledge in SQF
WORK HISTORY
03/2022 to Current Operations Manager
Freeman Nutra Group LLC – Fontana, CA
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
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• Analyzed and reported on key performance metrics to senior management.
• Developed and implemented strategies to maximize customer satisfaction. Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
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Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
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Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
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Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
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• Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
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05/2018 to 02/2022 Operations Manager
DSW Distribution Centers – Rancho Cucamonga, CA
Supervised operations staff and kept employees compliant with company policies and procedures.
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Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
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Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
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Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
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• Developed and maintained relationships with external vendors and suppliers. Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
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Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
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Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
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• Identified and resolved unauthorized, unsafe, or ineffective practices. Implemented quality control systems to boost overall product consistency and reliability.
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• Assisted in recruiting, hiring and training of team members. EDUCATION
05/2000 High School Diploma
Valley View High School - Ontario CA
CERTIFICATIONS
• Forklift/Machinery Certified.
• Leadership Development Certification.
VOLUNTEER WORK
• Assisted with special events and Children ministry at Patria Church. REFERENCES
Lisa Cardona
Freeman Nutra LLC S Manager
Jasmin Pelayo
GXO Operations Manager
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