Sales Support Specialist
Resume:
E-Mail: *********@***.*** RESUME OF: Cell: 630-***-****
Barbara A. Prim
Lombard, Illinois 60148
OBJECTIVE: I would like to obtain a position where my experience, skills and common sense can be utilized to their fullest potential. (Windows 2000, Professional/ME, Microsoft Word, Excel, PowerPoint 2000, PeopleSoft, HP Precision ScanPro 1.02, Freelance Graphics for Windows, Corel Draw 5.0, WordPerfect 5.1, 5.0 (DOS/Windows), Lotus 123, 3.1 & 2.2, Lawson Accounting Software Version 7, GroupWise 7, COGNOS, EMUN, OutLook 2007, PeopleSoft, PhotoShop, Managing Large Documents, Multiple File Management Sharing)
EMPLOYMENT HISTORY
DATE
FROM / TO
EMPLOYER
SUPERVISOR
4/2004 – 5/2018 Enesco Michael Griffith
` 225 Windsor Drive Executive VP US Sales
Itasca, Illinois 60148
Duties Include: Executive Administrative/Sales Support Specialist reporting directly to the General Manager/VP Sales and providing support to 6 Regional Sales Managers + 135 Field Account Executives
Windows Environment
Sales/Marketing Support-All Levels of Executive Management
Powerful Powerpoint Presentations
Confidential Correspondence
Calendar/Travel for VP Sales using AXIOM Software (American Express Business Travel Software)
Various Scan Job Requests as needed
Various Mail Merge Projects upon request
Process & maintain Expense Reports/Customer Reimbursements as needed
Update Field Sales Regional Listings & Maps for internal usage & distribution
Process Graphic Requests for items for customers to use .jpg files for advertising & web design
Manage Debit Card incentive programs for FAE’s
Performance Management Reporting updated & reported monthly to CEO, HR & Finance
Process UPC Code information as requested
Process Sample Requests as requested
Mail Distribution for Inside Sales Account Managers/Card & Gift 3rd Floor personnel
Phone Coverage & Voice Mail Management for VP Sales + other Managers, Directors
Day to Day Appointment Maintenance & Meeting Scheduling for VP Sales + other Management
Plan & Execute Luncheon/Dinner Meetings Arrangements for Sales Personnel
Intercept customer complaints & provide personalized Customer Service and follow through to customer satisfaction
Processing Work With Spiffs (commissions)
Miscellaneous computer software troubleshooting for all & any Windsor personnel upon request
Large Quantity CD Burning Projects (Special Project Management) October Fall PreShow 2004 & Spring Fling 2005 (Qty=180 X 2) Provided Powerpoint information containing crucial selling point information for all Card & Gift Field Account Executives and Inside Sales Account Managers
During PreShow 2004, assisted IT with the returning of all laptop computer equipment from the Field Account Executives during the exchange and upgrade of new equipment
Assist with Disney Catalog/Binder Assembly for FAE’s upon request
Create & Maintain Monthly Customer Service Production Call Charts for tracking purposes.
Assist in CloseOut Projects as needed
Provide Assistance for National Account HQ Meetings (Material, Set-Up, Other Accommodations)
Create quantities of Company Catalogs on CD Rom for Distribution
Special Projects as requested
EMPLOYMENT HISTORY (CONT)
DATE
FROM / TO
EMPLOYER
SUPERVISOR
8/96 – 9/2003 BWD Automotive Corporation Joanne Dubravich
11045 Gage Avenue Manager Credit/Data Services
Franklin Park, Illinois 60131
Duties Include: Credit Administrative Co-Ordinator reporting directly to the Manager Credit/Data Services and providing support to 3 Regional Credit Managers,
Windows Environment
Sales/Marketing Support-Upper Management
Powerpoint Presentations
Confidential Correspondence
HP ScanJet Procedures
Various Aspects of A/R MonthEnd Reporting (Lawson Accounting Software)
oNew Account Set Ups; Dunn & Bradstreet/MEMA Inquiries; Bank Deposits, UCC Security-State/County Filings, Security Notice Correspondence, Credit Reference Inquiries; Data Entry(i.e.entering BWAR/DRET), Stock Return Coordination, Releasing of Credits, Budget Management for Credit Dept;
Supply Maintenance
Departmental Mail Distribution
Travel Planning using TripManager OnLine software
Meeting Co-Ordination
Seminar Arrangements
Notary Public
9/95 - 6/96 Airport Distributors, Inc. Joseph L. Suriano
2121 Landmeier Rd. President/CEO
Elk Grove Village, Illinois 60007
Duties Include: Executive Assistant reporting directly to President/CEO
Handle Confidential Correspondence
Marketing Graphics
Travel Planning
Meeting Coordination
Notary Public
Windows Environment
Light Cash Application
1/91 - 9/95 Ameritech Verna Newbern/Eppie DeAvila
2 Westbrook Corporate Center Office Manager/Proposals Manager
Westchester, Illinois 60154
Duties Include: Key Team Player for CBS-Proposal Group
Sales & Marketing Support
Word Processing (WordPerfect 5.1, 5.0 (DOS), Lotus 123, 3.1 & 2.2, Word for Windows 6.0, PowerPoint 4.0, Excel 5.0, Freelance Graphics for Windows, Corel Draw 5.0), Manual Typing, Payable Vouchers, Copying, Filing, Time Reporting, (Notary), Freelance Graphics (Lotus Software), Graphics Support for Custom Business Services Proposal Team
3/89 - 6/90 Mercurio Carpet & Tile/ Thomas Mercurio
Gallant Construction Owner
2 S. 19th Street
Maywood, Illinois 60154
Duties Include: Executive Assistant to President
Word Processing (MacIntosh)
Accounts Payables & Receivables
Assisting Bid Quotes
BluePrint Copying
Notary Public
EMPLOYMENT HISTORY (CONT)
DATE
FROM / TO
EMPLOYER
SUPERVISOR
6/88 - 3/89 Amlings Landscape Service Dave Wessels
540 Ogden Avenue Landscape Manager
Hinsdale, Illinois
Duties Include: A/R Credit & Collections
Word Processing (MacIntosh)
4/87 - 1/88 B. R. Starnes Construction Bill F. Starnes
121 Tower Drive President/CEO
Burr Ridge, Illinois
Duties Include: Executive Assistant to President
Word Processing (WordPerfect 5.0, 5.1)
Manual Typing
Accounts Payables
Filing
Telephone Bids
EDUCATION
NAME OF SCHOOL LOCATION # OF YEARS ATTENDED
Visitation Parish Elmhurst, Illinois 8
York Community High School Elmhurst, Illinois 4
Elmhurst Academy of Beauty Culture Elmhurst, Illinois 1
Executrain Elmhurst, Illinois
Catapult Software Training Center Schaumburg, Illinois
AACT Computer Training Rolling Meadows, Illinois
Dunn & Bradstreet Workshop Training Naperville, Illinois
PERSONAL REFERENCES
NAME & ADDRESS PHONE NUMBER OCCUPATION YEARS ACQUAINTED
Heather Stewart 281-***-**** Administrative 30+ Years
Hodgkins, SC
Paige Hackney 630-***-**** Mortgage Loan Processor 25 Years
Elmhurst, Illinois 60126
PERSONAL INTERESTS: Animals, Home & Garden, Computer Graphics
Contact this candidate