Customer Service Health Technician
Resume:
BRIGETTE M. BRIDGES
Riverside, CA 951-***-**** ************@*****.*** LinkedIn
Phlebotomist Supervisor
Health Technician – Customer Service - Lab Assistant - Health & Wellness Advocate
Customer Service
BLS/CPR/AED Certified
Venipuncture / Capillary
Laboratory Operations
Medical Documentation
Therapeutic Drug Screenings
Compliance Mandates
Technology Management
Documents / Reporting
Sample Management
Students / Adults
Research & Development
Dept. Requirements
Team Oversight
Motivated, precise, and detail-oriented phlebotomist, health advocate, and expert in working directly with diverse patients, offering support, and the operational confidence to secure blood specimens across multiple settings. Brings career experience in school, retail, corporate, governmental, and established healthcare environments.
Expert in multitasking, problem resolutions, physical inspections before procedures, and the utilization of laboratory tools and equipment. Capable of administering physician-prescribed medications, administering first aid, and working with emergency personnel and parents when required.
Delivers superior results in multifaceted lab and clinical operations and offers hands-on experience with digital / technology processes. Skills include the labeling and relabeling of specimens, lab functions, and cataloging. Develops and updates database entries and prepares detailed record-keeping systems and procedures essential to the preservation of donor contributions.
Accomplished communicator that presents acute accuracy and time sensitivity to all projects. Leads excellent analysis and interpretation of medical documents, reports, and other materials to maintain historical significance, quality assurance, and the development of relevant policies.
EDUCATION & CERTIFICATIONS
Associate of Science – Registered Nurse License (In progress)
Mt. San Jacinto College, Menifee, CA
Phlebotomy Technician Training Program
US Colleges of Health and Human Services, Montclair, CA
PROFESSIONAL EXPERIENCE
VAL VERDE UNIFIED SCHOOL DISTRICT Perris, CA Dec 2022 - Present
Instructional Aide
Interacts with slightly mentally delayed classroom students, grades K through 12. Assists with daily lessons and teaching activities and supports the teacher in educational activities as needed.
Performs one-on-one teaching activities with students, and in groups, and directs class activities occasionally.
VAL VERDE UNIFIED SCHOOL DISTRICT Perris, CA Dec 2022 - Present
Health Technician Substitute
Critical support professional in the performance of delivering healthcare needs for students, administering physician-prescribed medications, implementing first aid to clean minor scrapes and bruises, taking temperatures, and liaising with medical professionals when necessary.
Interacts with school nurses, and parents, and performs CPR and First Aid when needed.
Expertly assists licensed vocational nurses in a healthcare environment.
Recognizes care requirements immediately and is highly effective in an emergency situation.
Bridgette M. Bridges– Page 2
OCTAPHARMA PLASMA Colton, CA Mar 2022 - Aug 2022
Donor Floor Supervisor, Phlebotomist
Expertly completed duties required of a certified phlebotomist, while managing a team of 45 members in procedures.
Performed lures, obtained samples, and resolved issues related to machine tech errors.
Supervised lab and screener areas, ensuring all medical sections were observed and run efficiently.
Offered structure to position, with the ability to assist without direction or supervision from management.
COSTCO WHOLESALE Moreno Valley, CA Oct 1998 - Mar 2022
Health & Wellness Advocate, Merchant Supervisor
Delivered health and wellness requirements to employees, in individual and group settings. Conducted presentations and counseling sessions to promote a healthier lifestyle through workshops, contests, and promotions that boosted morale, and taught proper diet and exercise routines. Actively participated in marketing activities to promote merchant memberships.
Demonstrated in sessions and workshops, responsible lifting, and handling of merchandise, and discussed the importance of gym memberships.
Taught the value of maintaining a clean work area, and hand extensive hand washing.
Reviewed and organized paperwork for the risk management department
Utilized excellent customer service and interpersonal skills with all employees, clients, and members.
HILLCREST CARE FACILITY San Bernadino, CA Jul 2019 - Mar 2022
Certified Phlebotomist Technician
Served in a staff member capacity, and performed venipuncture, finger sticks, and paramedical examinations for insurance purposes, including life insurance, disability, group, and health insurance.
Gathered and recorded patient records, consisting of weight, height, blood pressure, and urine examinations.
APPS PARA MEDICAL SERVICES Rancho Cucamonga, CA Dec 2017 - Dec 2019
Certified Phlebotomist Technician
Professionally employed as a Certified Phlebotomist, and performed venipuncture, finger sticks, and paramedical examinations for insurance purposes, including life insurance, disability, group, and health insurance.
PROCEL NURSING STAFF San Pedro, CA Jul 2015 - Nov 2016
Certified Phlebotomist Technician
Operated as an independent contractor and performed assigned jobs as required. Continually praised for excellent performance in venipunctures, and butterflies on pediatric, adult, and geriatric patients in hospital settings.
LOGISTIC HEALTH; Biometric Health Screenings South, La Crosse May 2014 - Jun 2015 Certified Phlebotomist Technician
Performs onsite military training, and travels to private businesses to perform venipuncture, finger sticks, and related biometric health screenings, such as weight, height, cholesterol, and blood pressure readings.
Additional Experience:
Phlebotomist Intern - LabCorp, Riverside, CA
*** Excellent references available upon request
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