Customer Service Sales Representative
Resume:
Henry Traylor
Telephone Sales Representative
Tolleson, AZ 85353
**********@*****.***
Professional Summary
Looking for a position as a Call Center Representative to use my skills in customer service to provide excellent product knowledge and problem resolution Authorized to work in the US for any employer
Work Experience
Telephone Sales Representative
FLS Connect-Phoenix, AZ
April 2019 to Present
• Answered a high volume of telephone calls from customers regarding payments, returns and charges to accounts
• Assisted customers in the selection of products
• Maintained contact and followed up on problems that required special handling
• Provided marketing support by making outbound sales calls for special promotions
• Recognized by customers who appreciated my extra efforts
• Researched and responded to customer inquiries and explained transactions to their satisfaction CSR - Customer Service Representative
Leadwaves-Phoenix, AZ
Loader/Picker
Holsum bakery-Phoenix, AZ
February 2023 to September 2024
Warehouse Worker
Amazon Warehouse-Arizona
April 2023 to August 2023
CSR - Customer Service Representative
CONSTAR FINANCIAL-Phoenix, AZ
December 2022 to May 2023
Customer service inbound outbound call taking
TSR
Phone pros-Phoenix, AZ
June 2019 to November 2021
Inbound outbound call taking customer care relations Trs
Eschelon Financial Group-Phoenix, AZ
July 2018 to December 2019
Business to business call taking Setting appointments Fundraiser
FLS Connect-Phoenix, AZ
April 2011 to July 2011
• Fundraiser
• Inbound and outbound calls
• Worked as a team player
• Responsible for maintaining proper records of donations, donor's contact detail and contact history Telephone Sales Representatives
SMC Promotions-Phoenix, AZ
January 2008 to December 2009
• Answered a high volume of telephone calls from customers regarding payments, returns and charges to accounts
• Assisted customers in the selection of products
• Maintained contact and followed up on problems that required special handling
• Provided marketing support by making outbound sales calls for special promotions
• Recognized by customers who appreciated my extra efforts
• Researched and responded to customer inquiries and explained transactions to their satisfaction Education
GED
Arizona State Program-Phoenix, AZ
Skills
• Business Development
• Telemarketing
• Heavy lifting
• Direct Sales
• Salesforce
• Sales
• Outbound sales
• Upselling
• Outbound Sales
• Inside Sales
• Fundraising
• Customer service
• Cold Calling
• Cold calling
Additional Information
• Customer service
• Oriented team player
• Motivational skills
• Positive work ethic
• Ability to listen
• Oriented team player
• Motivational skills
• Positive work ethic
• Ability to listen
Contact this candidate