Administrative Assistant

Lesha Cantrell Denver, CO ***** *********@***.***

INTERMOUNTAIN HEALTH Broomfield, CO 12/2023 4/25/2025

1.Primary responsibility to provide traditional admin support such as preparing and composing correspondence, memoranda, reports, etc. creating badges and preparing convention meetings

2.PC and various software to create documents, presentations, etc.

3.Primary software: Microsoft Office suite to create reports, to track budgets and record financial information for various reasons Billing and updating Spreadsheets

4.Data Entry and various other tasks, including upgrading employee badges

Siemens Smart Infrastructure 08/2022 to 11/20223

Assistant to the Engineering Specialist Excel Spreadsheet Specialist

Working on a project with a housing development company

Using pivot tables, formulas, VLookup and HLookup — Microsoft Excel, Word, Outlook,

RTD Boulder Field Office 4/20 through 7/22

Administrative Assistant Multiple Computer Projects

Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. Executed record filing system to improve document organization and management.

Scheduled office meetings and client appointments for staff teams.

Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Created detailed expense reports and requests for capital expenditures

LOCKHEED MARTIN Leading Aerospace and Defense 04/2019 3/2020 contracts on call

Corporate Audit Accounting, prepared audit reports, from Lockheed sites around the world, expense reports, budget reports, spreadsheets in Excel and Lockheed accounting software, word-processing.

Industrial Hygiene Internet Maintenance communication for quality control of hazardous materials, posting safety specifications on flammable materials and other hazardous materials on the internet as well as in safety manuals, (MSDS) sheets, to be used in the office and on site locations

Engineering Word-Processing office management, ordering supplies, travel arrangements, expense reports, and various other tasks. Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Collaborated with supervisors to escalate and address technical issues. Provided detail reporting for auditing and stated needs, proposed use resolutions and managed the budget.

Conducted in-depth product and issue resolution research to accomplish concerns and reports

SKILLS

Excel Spreadsheets Advanced

Advanced in MS Office Suite

Report Analysis

Project Management

Adaptive planning in Tableau with a team working together

Customer and Client Relations

Critical Thinking

SharePoint

Teams, Zoom

Office and Agenda Organization

Adobe Photoshop

CAMPING WORLD 09/2017—03/2019 Customer Service & Sales

Collaborated with customers to assess needs and budgets.

Drove team revenue totals by bringing in top sales numbers.

Recommended products and explained features and costs to help customers make educated buying decisions.

Exceeded sales goals, increased revenue and facilitated sales.

Responded to customer requests for products, services and company information.

Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Answered constant flow of customer calls with minimal wait times.

Offered advice and assistance to customers, paying attention to special needs or wants.

Recommended products to customers, thoroughly explaining details.

Met customer call guidelines for service levels, handle time and productivity.

Maintained up-to-date knowledge of product and service changes

EDUCATION

University Of Colorado, Denver Bachelor of Arts in Humanities

Baccalaureate Degree - Fine Art Major, Psychology and Computers Minor

Graduated with Honors: Magna Cum Laude

AT&T Professional Development Center- Business Solutions

Dartmouth Professional Training: Customer Service and Sales

Training in communication and persuasive skills for phone communication

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