Customer Service Front Desk

MALGORZATA GAWKOWSKA

(***)***- ****

*******************@*****.***

EDUCATION

Tunxis Community College, Farmington, CT September 2016 - 2020

A.S.- Business Administration September 2016 - 2020

Certificate English as a second Language September 2016 - 2019

University of Bialystok faculty of Law January 2005 - 2009

University of Bialystok faculty of Law – Administration October 2002 - 2004

College of Public Administration in Bialystok October 1999 – 2002

Economic High School L.E. TWP Bialystok Poland Graduated June 1999

SKILLS

• Fluent in Polish • Responsible

• Proficient in Microsoft Office 2016 • Highly organized

• Friendly and customer service oriented • Proactive as part of the team

• Proactive • Eager to learn

WORK EXPERIENCE

Bristol Housing Authority

Monitor Specialist June 2021 – present

Youth Museum New Britain June 2021- June 2025

Ofice Manager

Bristol Adults Resourc Center February 2022- March 2024

Direct Profesional

CW Resourcies New Britain August 2020 – September 2020

Administrative Assistance

• work with sage

• check delivery

Tunxis Community College, Farmington CT January 2018 - 2020

Front desk student secretary Support Success Center

• Assist students

• Make appointments for students with tutors

• Schedule placement tests for new student

• Translate

Old Navy Store, Plainville CT October2017 – December 2020

Store Associate

• fold clothes • greet customer

•folding clothes • help customers find right items

City Hall Bialystok July 2012- September 2015

• drow up documents

• birth certificate

• death certificate

Advocate Office Bialystok Poland January 2009 - December 2012

Legal Assistant

• Prepared documents for the advocates

• Attended to court: prepared hearing for the advocate

• Attended mediators meeting recording the meeting note - prepared the information for the advocate

• Prepared projects for particular law suit

• Made appointments with the clients, kept calendar for the patron organized

IMPEL Cleaning SP. Z. OO Business Solution 2005- 2005

Payroll Administrator

• Managed employees’ profiles and kept their personal records up to date.

Volunteer Experience

Start Sports Club, Poland Bialystok 1992-2011 Taught swimming lessons to people with disabilities. Welcomed different swimming teams from other parts of the country during competitions scheduled their hotel accommodations and activities.

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