Customer Service Office Manager

Andre T. Cruel

**** ***** ****** ******** ******** 20785 202-***-**** ***********@*****.*** (email)

Dear Sir or Madam:

Today’s professional work environment requires speed, accuracy, consistency, patience, professionalism and precise attention to detail. These are among the many qualifications I posses and can bring to your organization. Currently I serve as a warehouse manager for MTC Logistics. As a warehouse manager my primary responsibilities are to direct, coordinate, and plan warehouse storage and distribution of medical supplies within the company. Daily, I am responsible for ensuring the security for 2.5 million dollars worth of inventory, supervising the activities of employees, engaging in shipping, receiving and storing and supplies.

Throughout my employment and educational experiences, my strong work ethic and attention to detail would prove extremely valuable to your organization. I am self– motivated, organized, energetic and able to work and communicate cohesively with staff and management to complete any task administered.

While my resume is only a summary of my background, I would welcome the opportunity to meet with your Human Resources Specialist to further discuss employment opportunities.

Thank you for your consideration.

Sincerely,

Andre T. Cruel

Andre T. Cruel

6106 State Street Cheverly Maryland 20785 ***********@*****.*** (email)

Professional Profile:

18 years of experience in the area of warehouse management with an emphasis in ensuring customer satisfaction. Well organized, take initiative, flexible, work well under pressure, outstanding ability to control inventory, strong aptitude to maintain material handling equipment, and meet or exceed warehouse operation efficiency goals.

Experience :

Mtc Logistics

Warehouse Supervisor/Inventory Control March 2019- Present

Warehouse Supervisor with supervising employees and coordinating deliveries to maintain warehouse stocked materials.

Maintain a safe, clean, neat, and orderly work environment to ensure hazardous free work place environment.

Maintain various spreadsheets to account for damaged and faulty materials.

•Inspected physical condition of warehouse and supplies and prepared work orders for requisitions for replacement of damaged supplies.

•Trained incoming employees in warehouse management best practices.

•Supervised and coordinate the unloading of inbound and outbound shipments.

•Ensured total adherence to all Federal statutes regarding warehouse operations including DEA and OSHA regulations

Coordinated and/or checked in product returns and updated inventory balances on hand.

•Ensured the accuracy of all shipping documents.

Experience:

Mygrant Glass Co.. February 2015-March 2019

Assistant Branch Manager

Drive company vehicles to various locations to perform deliveries of various products and perform various services.

Assist Branch Manager with supervising employees and coordinating deliveries to maintain warehouse stocked materials.

Track vehicles and merchandise on database to ensure its accountability.

Maintain a safe, clean, neat, and orderly work environment to ensure hazardous free work place environment.

Maintain various spreadsheets to account for damaged and faulty materials.

Electronically and verbally communicate with various vendors as needed.

Perform random inspections of products and provide reports to corporate offices and CEO for review.

Assist the Branch Manager with completing written annual employee evaluation reports.

Westnet Medical Inc. Jan 2014-August 2015

Warehouse Manager/Inventory Specialist (2014)

•Drive on established route, received and processed medical supplies to be delivered to National Institute of Health (NIH) Bethesda, MD.

•Supervise and coordinate the fleet vehicles and the unloading of inbound and outbound shipments.

Ensure the efficient and safe operation of all materials handling equipment via databases.

•Maintain a safe, clean, neat, and orderly work area and assisted in maintaining the security and safety of the warehouse.

•Supervise the receipt of all arriving/departing medical supplies.

•Inspected physical condition of warehouse and supplies and prepared work orders for requisitions for replacement of damaged medical supplies.

•Ensured accountability of medical supplies on various Microsoft Access spreadsheets.

•Trained incoming employees in warehouse management best practices.

•Communicated with vendors and medical supply distributors on daily basis

M & M Appliance May 2005 to Jan 2014

Service Manager /Sales Associate (2010)

Warehouse Manager/Inventory Specialist (2005)

•Coordinated all phases (round trip) of national tradeshows including, but not limited to, shipping budgets/schedules, crating of product, on-site inventory, set up and installation of displays.

•Managed the daily operational activities of the warehouse and fleet for a distribution center within a direct store delivery network.

•Ensured total adherence to all Federal statutes regarding warehouse operations including DEA and OSHA regulations

•Supervised and coordinate the unloading of inbound and outbound shipments.

•Ensured the efficient and safe operation of all materials handling equipment.

•Maintained a clean, neat, and orderly work area and assisted in maintaining the security and safety of the warehouse.

•Coordinated and/or checked in product returns and updated inventory balances on hand.

Inspected physical condition of warehouse and equipment and prepared work orders for repair and requisitions for replacement of equipment.

•Ensured the accuracy of all shipping documents.

•Gathered and maintained all data records relative to shipping activities.

Education

Diploma- Luke C, Moore Academy June 1998

Washington, DC

Certifications & Training

•OSHA Safety Regulation Card

•Premier Safety Solutions Powered Industrial Truck (forklift) Operator (Class 1 Elec &IV (LP)

Computer Applications:

Proficient in Microsoft Office Suite, Excel, Power Point, Quicken, and Internet Applications and Technology.

References Available Upon Request

Contact this candidate