OBJECTIVE
To pursue a highly rewarding career to obtain a challenging position to utilize my relevant work experience. A hands-on team player able to adapt to situations quickly while fulfilling a variety of roles with efficiency. Capable of a high level of sustained physical effort and able to respond to a demanding workload. Seeking to leverage proven leadership, communication, and conflict resolution skills. Open to new ideas and always willing to learn.
SUMMARY OF QUALIFICATIONS
Developed interpersonal skills, having dealt with a diversity of professionals, client and staff members.
Proven oral and written communication abilities; Persistent and driven, able to multi-task in a timely manner.
Function well; independently and as a team member.
Self-motivated, enthusiastic, well organized team member; able to set effective priorities to achieve goals.
Developed repeat business by establishing professional relationships with customers.
Friendly, outgoing and professional with excellent communication skills effectively building rapport with others.
WORK EXPERIENCE
Environmental Protech
Administrative and Accounting Assistant March 2024 to Current
Accounts Payable - review, reconcile, and pay an organization's bills in a timely fashion.
Accounts Receivable - verify transactions, monitoring incoming payments, and spotting accounting discrepancies.
Invoicing and Customer Billing - bill clients for goods or services.
Answer phone calls - as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Schedule and set up service appointments
Dispatch technicians while Routing and monitoring work orders to technicians to accommodate customer needs .
Set up new customer accounts
Close out requisitions for purchase orders for services which notate as Completed status.
Filing as needed
Industrial Info Research
Market Survey Researcher January 2023 to November 2023
Conduct surveys and collect data with emphasis on validating existing company data, using methods such as phone interviews, questionnaires, market analysis surveys, internet search techniques and review of industry publications.
Review, classify, and record survey data in preparation for computer analysis and client usage.
Perform data entry into database and other clerical work as required for task completion.
Verify the accuracy and validity of data; correct any errors.
Collaborate with other researchers in the work division, implementation, and completion of survey research
Monitor industry statistics and follow trends in trade literature; maintain strong command of refining industry vernacular including numerous heavy equipment details and industry process details.
Collaborate with other researchers in the work division, implementation, and completion of market research.
Respond to and keep records of customer interactions and data requests, recording details of inquiries, complaints, and comments, as well as actions taken.
Compose short reports or news alerts summarizing completed research with emphasis on adding value to existing intelligence in the database.
Prepare and present summaries and analyses of survey data, including tables, graphs, written text and fact sheets that describe research results.
Support immediate-need data requests from clients received via hotline, instant message, email, etc. by extracting timely energy market data with highly efficient processing times.
Environmental Protech
Administrative and Accounting Assistant May 2019 to August 2022
Accounts Payable - review, reconcile, and pay an organization's bills in a timely fashion.
Accounts Receivable - verify transactions, monitoring incoming payments, and spotting accounting discrepancies.
Invoicing and Customer Billing - bill clients for goods or services.
Answer phone calls - as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Schedule and set up service appointments
Dispatch technicians while Routing and monitoring work orders to technicians to accommodate customer needs .
Set up new customer accounts
Close out requisitions for purchase orders for services which notate as Completed status.
Filing as needed
Dynamic Fitness
Front Desk Attendant/Kid Zone Attendant (January 2017- December 2017)
Provides customer service support to the club members and guests.
Responsible for helping members and guests.
Responsible for running a clean and customer service-oriented club.
Ensure that we are following company expectations of being on time and in uniform.
Ensure that all check-in procedures are followed.
Primerica
Financial Advisor February 2016 – September 2016
Develop rapport with clients interested in investment opportunities.
Work closely with Senior Financial Advisors in servicing and selling to existing and new clients.
Build current client relationships by providing mutual funds and or life insurance investment opportunities and debt consulting.
Analyze financial performance of clients and run financial needs analysis program.
Execute credit and financial analysis of the client and investments across various sectors.
OfficeMax October 2014 – December 2015
Sales Associate
Seek out and engage customers in a friendly and professional manner and provide impartial, knowledgeable advice about products, services and resolutions to issues.
Elicit information from customers to confidently sell in all areas of the sales floor.
Seek and accept coaching and direction from the Store Leadership Team.
Use radios and headsets to answer questions and assist store team members to recommend the best total sales solution.
Perform register sales transactions quickly and accurately in accordance with cash control procedures and customer service guidelines.
Answer the phone promptly and courteously and direct calls to the appropriate party.
Ensure that the store is clean and organized and all pricing signage is in order. Assist in cleaning and maintenance of the store.
Advise Manager on Duty of any issues, special customer requests, customer complaints, etc.
Immediately respond and resolve any potential safety hazards, and report to Manager on Duty.
Unload and check in freight as directed.
Ensure returned merchandise is re-stocked to the correct location and that all damaged or defective merchandise is labeled and placed in the appropriate area at the end of each shift and keep aisles faced and shelves stocked as directed.
Demonstrate a commitment to core values and other duties assigned as necessary and Adhere to all company policies and procedures.
EDUCATION/OTHER
All Careers Dental Registered Certified Dental Assistant (2017)
Stafford High School Graduated (June 2014) General Courses – Diploma (2014)
JASMIN BOBS
12318 Maple Leaf Lane ~ Stafford, TX 77477 Cell: 832-***-**** ~ ************@*****.***
oDedicated, results-oriented Administrative, Accounting Assistant and customer service who excels at prioritizing, completing multiple tasks simultaneously and maintaining confidentiality.