Project Management Vendor

APARNA DEVERSHETTY

******.*****@*****.*** C: 847-***-****

https://www.linkedin.com/in/aparna-devershetty/

Summary

With over 27 years of experience, I possess a strong understanding of various industries, including energy, restaurant franchises, banking, infrastructure management, reinsurance, financial services, mutual funds, life insurance, postal automation, and web-centric applications. My expertise encompasses strategic portfolio and vendor management for security and compliance projects, managing release processes and cloud-based applications, leading customer data integration projects, overseeing Oracle server migrations, and handling contract management in reinsurance. I have also worked extensively in the financial sector on securities and risk management, as well as developing consumer applications in recruiting, transportation, and real estate.

Skills

Strategic Portfolio and Vendor Management: Expertise in managing vendor relationships for software and hardware services, overseeing projects from initiation to implementation, and ensuring alignment with business objectives.

Project and Program Management: Proficient in PMBOK methodologies, including project charter preparation, resource and release management, risk and issue management, change control, and governance strategies.

Leadership and Communication: Strong leadership, organizational, and interpersonal skills, with a proactive approach to communication and understanding industry standards.

Agile Methodologies: Experienced in implementing Agile practices, including Scrum and Kanban.

Software Development Life Cycle (SDLC): Knowledgeable in all SDLC phases, from requirements gathering to production implementation and maintenance.

Release Management: Skilled in scheduling, monitoring, and improving release processes, including conducting retrospectives.

Quality Assurance Leadership: Led QA teams in developing testing strategies and defining policies for cross-functional testing efforts.

Stakeholder Management: Experienced in managing steering committees, vendor work, and multiple stakeholders.

Reporting and Communication: Proficient in drafting timely reports and status updates on project progress.

Project Management Expertise: Successfully managed multi-year, multi-million-dollar projects across various technologies, including internet, intranet, and client-server applications.

Project Management Tools: Proficient in MS Office Suite, Office 365, MS Project, SharePoint, HP PPM, Planview, Jira, and Power BI.

Methodological Flexibility: Experienced in both Waterfall and Agile methodologies.

Experience

Strategic Portfolio / Vendor Manager

Eversource Energy Berlin, CT 08/2021 - Current

Managed multiple projects within Tech Services, Security and Compliance, and Operations WAM portfolios, including OT Cyber projects for SCADA, SailPoint IIQ compliance technology, audio-visual upgrades, and ServiceNow upgrades.

Led teams as Portfolio/Vendor Manager utilizing Agile methodologies (SAFe and Scrum) and Waterfall as needed.

Oversaw all project phases from initiation to implementation, ensuring alignment with business objectives and high-quality standards.

Ensured projects were completed on time, within budget, and in accordance with project management processes.

Coordinated with vendors to resolve issues and provided guidance as necessary. Continuously reviewed vendor performance and nurtured relationships to minimize issues.

Collaborated with cross-functional teams to analyze gaps, identify dependencies, and address technical aspects of programs.

Involved in program planning, resource management (offshore, onshore, and external vendors), and risk identification with remediation strategies.

Participated in sprint planning, reviews, and backlog updates, successfully executing sprints.

Managed overall program budget, monitored costs, and provided periodic budget reports to stakeholders, including change requests affecting scope, cost, and schedule.

Communicated project statuses, budget estimates, risks, and resource needs to senior management and stakeholders in a timely manner.

Agile Certified Sr. Project Manager / Release Train Engineer

Aetna Healthcare Hartford, CT

01/2021 – 08/2021

Managed the Financial Data Repository program, focusing on data extraction, historical data consolidation, and building a Data Lake, as well as the Clinical Data Repository (CDR) program addressing data governance and ingestion of Electronic Medical Records from the Epic Payer Platform.

Led the team as an Agile Certified Senior Project Manager/Release Train Engineer, applying SAFe Agile principles.

Collaborated with cross-functional teams to analyze gaps, identify dependencies, and address technical aspects of the program.

Involved in project initiation, including feasibility studies, Project Initiation Documents, and Business Cases/Proposals.

Participated in program planning and design, resource management (offshore, onshore, and external vendors), and risk identification with remediation strategies.

Engaged in sprint planning, reviews, and backlog updates, successfully executing sprints.

Managed the overall program budget, monitored costs, and provided periodic budget reports to stakeholders, including handling change requests affecting scope, cost, and schedule.

Communicated project statuses, budget estimates, risks, and resource needs to senior management and stakeholders in a timely manner.

Provided direction, motivation, and support to the project team.

Release Program Manager

Subway Franchisee World Headquarters Milford, CT

06/2018 - 03/2020

Established and implemented an end-to-end release process for both Digital and Enterprise IT at Subway, managing both waterfall and agile projects.

Led as Release Program Manager, structuring monthly releases for agile and waterfall projects.

Collaborated with cross-functional teams, including Product Owners and IT Project Teams, to gather requirements for release management.

Streamlined processes by providing strict guidelines and defining key factors for code transitions between layers.

Conducted two pilot phases using Kanban Agile methodology to align tasks, manage dependencies, and address risks.

Coordinated with Enterprise Change Management, DevOps, SysOps, Security, and Infrastructure teams to manage releases based on resource and schedule availability.

Participated in Fishbone Analysis with peers and senior management to identify program risks and issues, implementing remediation steps.

Engaged in iterative planning and provided updates to stakeholders as needed.

Communicated program status to senior management and stakeholders on a weekly and monthly basis, utilizing Power BI for reporting from Excel and Jira data.

Gained experience in Jira for creating user cases relevant to the project.

Trained project teams on the finalized release management process, facilitating phased implementation.

Provided direction, motivation, and support to the project team.

Agile Certified Project Manager

Webster Bank New Britain, CT

06/2017 - 03/2018

Managed projects including the Front-end Customer Hub Project for Webster Bank, providing a unified view of customer relationships, and the InformEnt 9.2 Upgrade Project.

Served as an Agile Certified Project Manager, leading teams on iterative projects.

Collaborated with cross-functional teams to analyze gaps, identify dependencies, and address technical aspects of the program.

Acted as the primary contact for the vendor on the Customer Hub Project, overseeing daily tasks and budget compliance as per the SOW.

Involved in project initiation, including procurement processes, SOW, project charters, and project initiation documents, while managing resources and risks.

Managed the overall program budget, monitored costs, and provided periodic budget reports to stakeholders.

Planned timelines, resources, and cost estimates for each project phase, including development, quality assurance, testing, and delivery, while managing project scope and change requests.

Communicated project statuses, budget estimates, and resource needs to senior management and stakeholders in a timely manner.

Agile Certified Project / Program Manager

The Hartford Insurance Hartford, CT

06/2011 - 06/2017

Projects Handled: Infrastructure Projects for Datawarehouse group: PLDW and PL Actuarial Datawarehouse Migration from Superdome to Exadata X2; Exadata Migration from V1 to X2; Implement the new Analytic Rating Engine for Auto class plan, Home Class plan and Quote data, Build Datamarts for Claims Warehouse (Auto Med Bill, Claim IQ, Xact Analysis and Hyperquest), Build Datamarts for Commercial Warehouse, Conversion of Self-Service Reports from 2008 and 2003 to 2012 Servers.

Program Manager

Travelers Insurance Hartford, CT

02/2010 - 06/2011

Projects Handled: REACTS – Treaty and FAC (Versions for 2010 and 2011), Convert from Webshpere to JBOSS for REACTS system, Add Participant List and FAC Scanning System to REACTS System

Program Manager

Thomson Reuters BETA Systems Brookfield, WI

03/2007 - 02/2010

Projects Handled: Sub-Firm Implementation, Options Symbology Initiative (Industry-wide), Premium Development Services (PDS) Projects

Project Manager

NorthWestern Mutual Milwaukee, WI

05/2006 - 02/2007

Project Handled: QSRP – Field Inquiry, QSRP – Life Benefits.

Project Manager / QA Manager

FirstLogic Inc Chicago, IL

04/2003 - 04/2006

Projects Handled: Presort / All Views Products (Presort Views, Remote Views), Co-ordination for Views Products to GOC.

QA Manager

Various companies: Supara, HCL Technologies, NCC Softech, Monarch Cyber Solution Ltd

02/1998 - 02/2003

Supara Boston, MA

QA Manager

04/2001 - 02/2003

Project: http://www.fittrack.com.

HCL Technologies

QA Manager

11/2000 - 02/2001

Project: www.mrted.com.

NCC Softech

Testing Lead / QA Manager

05/2000 - 10/2000

Projects Handled: Vendor management system called eVMS.

Monarch Cyber Solutions Ltd

Testing Lead

02/1998 - 04/2000

Projects Handled: Inventory and Sales Application, ERP Package.

Education and Training

University of Connecticut Storrs, CT

Corporate & Regulatory Compliance Graduate Business Certificate Program

05/2021

Osmania University India

Masters of Science in Chemistry

05/1997

Blue Chip Infosys India

Masters Diploma in Computer Software Applications

09/1996

Certifications

ITIL4 Foundation Certified

Certified ScrumMaster

IIST Test Certified for Test Management.

Lean Six Sigma Green Belt Certified.

Other items

Producer for two mini movies (less than 30 mins). Released on Youtube.

Volunteer Photographer for Friends of Library in Newington, CT

Finished these voluntary courses:

oSanskrit Beginner’s course

oSanskrit Level 1

oHanuman Chalisa – Complete 40 verses composed by Tulasidas praising Lord Hanuma. Each verse is explained in detail with behind the scene stories (https://gurukula.com/en/hanuman-chalisa)

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