Customer Service Experience

JULIE MARTHALLER

Mead, WA ***** 509-***-**** ****************.*@*****.*** WWW: Online Profile

I have an associates degree in accounting and 15 years accounting experience. I just got through working as a demo lady for club demonstraters at costco. They wouldn't give more hours. Knowledgeable brand ambassadors with solid background in promoting brand engagement and enhancing customer experience. Successfully facilitated numerous product launches and marketing campaigns to boost brand visibility. Demonstrated strong interpersonal and communication skills while effectively managing public interactions and promotional events. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.

i have experience operating cash registers, copiers, fax machines, two way radios, six line phone system,

Brand Ambassador, 04/2022 - 04/2025

Club Demonsrters

Customer Service Representative, 06/2020 - 05/2022 Paramount Greeting Cards

Cashier, 05/2010 - 07/2015

Walmart

• Worked flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Built relationships with customers to encourage repeat business.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Assisted customers with returns, refunds and resolving transaction issues.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Handled multiple payment methods securely, minimizing discrepancies and potential losses. SUMMARY

SKILLS

EXPERIENCE

Associate of Arts: Accounting, 02/1992

The University of Montana - Missoula, MT

EDUCATION AND TRAINING

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