Customer Service Representative
Resume:
Paul Watson
experience worker
Hammond, LA *****
*********@*****.***
Warehouse, assembly, and forklift operator.
Willing to relocate to: Amite, LA - Hammond, LA - Mandeville, LA Authorized to work in the US for any employer
Work Experience
Maintainance Technician
National Church Residences - Hammond, LA
November 2020 to Present
• Performing routine maintenance around the building such as fixing structural damage, for example, window, door or wall repair
• Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures
• Working on damaged electrical wiring when a shortage or severed wire occurs
• Maintaining the building HVAC equipment in order to keep climate control in the facility functioning properly
• Applying preventative measures to the building to reduce the risk of future problems, such as using a sealant on a flat roof
• Fixing potential safety hazards to avoid injuries
• Painting the building when old paint has become faded or chipped Direct Care Worker
Advantage Staffing - Hammond, LA
October 2014 to Present
Job Summary
Direct Support employees support clients to achieve their desired quality of life and ensure optimal health and safety, provide prescribed support and supervision, assist clients to be as independent as possible, and to maintain their homes so they are clean, safe, and hazard free. Essential Job Responsibilities
• Behavior should be professional at all times and consistent with Danville’s culture, mission, values, philosophy, and policies and procedures, including treating clients and others with dignity and respect.
• Assist clients in maintaining safe and healthy lifestyles, and monitor for changes in their general health, appearance, behavior, and patterns of activities.
• Responsible for monitoring and maintaining a clean, safe, and secure environment for clients at all times.
• Provide training and assistance to all clients in making healthy dietary choices, and following any pre- established orders by medical professionals.
• Plan and support clients in daily activities, which may include, but not limited to, household chores, recreational activities, learning activities, physical fitness activities, and money management.
• Responsible for assisting clients with personal hygiene skills and tasks, including assisting with bathroom responsibilities, ensuring clients complete shaving, brushing teeth, bathing/showering, shampooing, and dressing appropriately for the weather and type of activities. maintain monthly maintenance log
perform morning observation walk to check for anything needing immediate attention complete P.O.'s for supplies to submit for approval order or pick up (at local stores) any supplies needed draw schematics and take measurements when needed
vehicle maintenance
a/c maintenance: monitoring temp settings, cleaning or replacing filters, washing the coils, etc. When a problem goes beyond your abilities, acquire permission to call service company painting
generator maintenance
storm preparedness
managing grounds-keeping services; apply weed killer, trim bushes, keep fence clear pressure washing & blower
Maintenance Technician
Southeastern Louisiana University - Hammond, LA
May 2015 to February 2016
• Responsible for the completion of all maintenance service requests as assigned.
• Complete make-ready process of vacant apartments as directed by the Property Manager.
• Work within expense limits established.
• Maintain inventory controls for cost effective operations.
• Schedule and complete the "Preventative Maintenance Program".
• Coordinate special projects as directed by the Property Manager.
• Assist in monitoring all work being performed by outside contractors.
• Responsible for 24-hour emergency maintenance service as scheduled.
• Carry pager/cell phone as required for on-call maintenance.
• Monitor and maintain all building systems as assigned.
• Complete grounds work as directed by Property Manager which may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas.
• Responsible for alerting the Property Manager of any unusual occurrence and/or damage that have taken place or that may occur.
• Complete payroll time sheets and mileage reimbursement and submit to supervisor as determined
• Maintain a professional courteous manner with all residents, vendors, contractors, and fellow employees.
• Assure safety standards are used which comply with all company, local, City, State and Federal guidelines.
• Ensure compliance of all work related activities in a fair, ethical, and consistent manner.
• Follow established company policies and those outlined in the Employee Guidebook.
• This job requires exerting 50 to 100 pounds of force occasionally, and/or 25 to
• Special projects and other responsibilities as may be determined. a/c maintenance: monitoring temp settings, cleaning or replacing filters, washing the coils, etc. When a problem goes beyond your abilities, acquire permission to call service company painting
generator maintenance
storm preparedness
managing grounds-keeping services; apply weed killer, trim bushes, keep fence clear pressure washing & blower
racking or shelving installation: 1 year
Carpentry: 1 year
hanging signage or aisle markers: 1 year
Construction: 1 year
Quality Inspector/ maintenance
Randstad Staffing Services - Athens, GA
June 2005 to December 2013
Responsibilities:
Cleaning up and debris removal of drywall, cabinetry, and flooring that may be damaged. Setting up containment, decontaminating, setting up/monitoring remediation equipment Providing updates to your direct supervisor daily. Must maintain a safe work record and identify potentially unsafe working scenarios or conditions. Coordinate responsibilities and tasks with other technicians on the job site Good communication skills, mechanical and technical skills. Driving company vehicle as needed.
Upon returning to branch, turn in all payments and paperwork to designated person. Upholding all company safety policies.
Upholding all company policy.
Check specified number of products to verify weight, length, thickness, and width.
• Use datamedia to enter information into the computer.
• Use of calculators; resolve basic problems with specifications being met.
• Take documentation, SSOP,GMP
• Ask line employees questions about processes.
• Performs all duties as required by QA department, including but not limited to: AQL, SSOP, GMP, Foreign materials, net weights, PC weights and dimensions, label verification.
• Responsible for Pre-op
• Frequently lifts up to 40 pounds.
• Must be able to work well with others as a team.
• Walks throughout the facility frequently. Distance can range from 1 to several miles per day. Must be able to stand on their feet and walk around for long periods of time.
• Must have good visual skills including the ability to see and distinguish colors. Must be able to read the Quality Assurance Color Chart.
• Constantly subject to extremely wet and cold environments as well as wet and hot environments.
• Frequently talks and receives auditory information.
• Frequently uses both hands and fine finger/hand manipulation skills to inspect the product.
• Frequently works around loud equipment requiring ear protection.
• Frequently works around hanging and moving equipment requiring bump cap for protection Education
High school diploma
Clarke Central High School - Athens, GA
August 1993 to June 1996
have not completed yet. in criminal juctice
Lanier Tech College - Oakwood, GA
High school diploma or GED
Skills
• invertory clerk, shipping & receiving clerk, fork lift operator
• Materials Handling
• Drywall
• Landscape Maintenance
• Maintenance
• HVAC
• Time management
• Computer literacy
• Warehouse experience
• Forklift
• Groundskeeping
• Interviewing
• Lawn Care
• English
• Custodial experience
• Cleaning
• Customer service
• Commercial driving
• Delivery driver experience
• Project Coordination
• Mowing
• Commercial cleaning
Certifications and Licenses
Direct support tech
May 2015 to April 2018
First Aid and CPR
Forklift Certification
Assessments
Basic Maintenance and Repair — Proficient
August 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Work Style: Reliability — Proficient
August 2020
Tendency to be dependable and come to work
Full results: Proficient
Work Style: Conscientiousness — Familiar
October 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Forklift Safety — Highly Proficient
October 2020
Best practices and safety hazards in forklift operation Full results: Highly Proficient
Working with MS Word Documents — Completed
October 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed
Attention to Detail — Completed
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Warehouse Shift Leader — Familiar
October 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Familiar
Security guard skills — Proficient
May 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Work style: Reliability — Completed
May 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Mechanical knowledge — Completed
April 2021
Understanding and applying mechanical concepts and processes Full results: Completed
Home health aide skills — Completed
December 2020
Providing care to patients in a home setting
Full results: Completed
Work motivation — Proficient
December 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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