Data Entry Management Analyst
Resume:
DARLEE WASHINGTON
EMAIL: ***************@*****.***
TELEPHONE:
ADDRESS:
Mitchellville, MD 20721
OBJECTIVE
To obtain a Management Analyst position in a well-established organization that offers opportunities for professional growth.
SKILLS
Secret Clearance. Advanced knowledge and use of Microsoft Office applications, SharePoint and web-based business process management application systems (ServiceNow, Enterprise, Web Tatel, and SAM.GOV).
WORK EXPERIENCE
Administration Specialist IV
US DoS/NEA-SCA/EX/ASIV
Cape Fox Shared
March 2025- May 2025
Efficiently transfers application data into the ASIV unit’s web-based case management
system, including accurately transcribing names, application dates, and employment
information for adjudication by unit caseworkers, achieving a processing rate of multiple data entry cases daily. Identifies data entry errors and discrepancies; recommends corrections and takes remedial action. Analyzes applications for evidence of previous participation in the SIVM, SQSIV, Power BI programs, or previous denial from participation and flags such prior participation and reasons for denial. Assess if new information provided overcomes previous grounds for non-approval. Analyze and make recommendations on approval and non-approval for participation in the program. Mentors and provides regular feedback for new employees working on applications at the verification and/or data entry stage of ASIV processing. Uses Microsoft Outlook to monitor a shared office inbox, appropriately flagging messages for further action by ASIV unit personnel. Sends document verification requests by email to employers, achieving a processing rate of at least 10 cases per day when core work
responsibility is only verifications. Reviews and analyzes responses received to ensure accuracy and completeness. Follow up as needed. Validates employer data by verifying points of contact, email addresses, and phone numbers. Updates ASIV’s web-based case management system and Microsoft Access with up-to-date information. Compiles statistical data for unit quarterly and annual reports. Analyzes information/data to make sound decisions. Processes and analyzes multiple data sources across standard operating procedures and regulations to
provide a complete package of information. Used information to create trends, reports, spreadsheets, briefing slides, etc. Find ways to successfully streamline processes for a more efficient program office. Generate weekly statistics, spreadsheets, and various reports. Provide cultural analysis and strategic support.
Administration Specialist VI
Office Management Support-Temp
(DoD Contractor)
Duty Location: US DoS/DS/HTP
Cape Fox Shared
January 2025 – March 2025
Provided direct and detailed administrative support to Deputy Assistant Director. Managed meeting arrangements with senior Department of State officials, Scheduled/maintain meetings, conference rooms for special projects in the office MS Shared Calendars. Provided detailed administrative support, to include maintenance of various administrative reports, and review of daily correspondence and key items that directly impact appropriate staff in internal and internal offices. Collected proper materials, reports or agendas prior to any meetings/briefings. Perform other duties and complete special projects as may be assigned and directed by the DAS and/or HTP senior management. Coordinated routine correspondence with all Regional Directors (RD), Regional Manager (RM) and other DS Directorates and DOS executive staffers, ensuring tasks are submitted in the DS’ Task Tracker System. Finalized division documents, ensure all tabs, cover pages, etc., are in the proper configuration, secure the appropriate signature, and deliver to appropriate addressee and locations. Received, reviewed, format and coordinate DS Directorate tasks to include travel requests information to Desk Officer. Bi-Weekly Activity Reports, Post Staffing Numbers, Posts of Concern, Deputies Committee and Counterterrorism Security Group Bullet Points into MS Word document format. Utilized database management, project management and other management processes to keep track of project activities, inquiries and request and maintain status through completion. Track and maintain task force rosters related to any HTHR Post evacuations administrative manager and point of contact for both directorates. Coordinated Law Enforcement Availability Pay (LEAP) and general payroll-time and attendance in Web-Tatel System. Coordinated Vehicles requests. Processed On-boarding documentation for new employees to OpenNet/ClassNet Accounts. Processed and the issued cell phone/Laptop to new employee. Provided Front Office coverage in lieu of absence of Special Assistant. Used varies database management programs and, other management tools to monitor project activities. Reviewed/analyzed documentation in a fast-paced High Threat High Risk (HTHR) Post evacuations reporting to the executive leadership and the DS Command Center
Program Administration Specialist
(Contractor)
Duty Location: THE PENTAGON
DoD Contact
CompQsoft- 8/1/2024 - Present
Netcentric 7/3/2023 – 7/31/2024
Maintain and troubleshoot a wide variety of VTC equipment to include cameras, microphones, audio and video playback, recording, and duplication devices. Conduct routine operational tests, fault isolation and inspections on AV/VTC system equipments. Reserved, scheduled, and set up audio visual equipments. Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables to meet customers' requirements for conference meetings. Coordinate and Schedule ATC & VTC Bridge connection requests and send connection detail information to customers as well as perform, connection testing with far site participants. Submitted Work Orders and completed assigned tickets in Service Now (SNOW) database. Responsible for installing, operating, maintaining, and troubleshooting AV/VTC equipment and related components. Provides support to Clients on a variety of issues. Identified research and resolves technical problems. Tests, calibrates, and operates microphones, production switchers, audio mixers, sound speakers, light controls, video data projectors, and other equipment that controls AV. Scheduled conference meetings in MS Outlook Shared Calendar. Submitted end of the synopsis report to management. Coordinate and Schedule ATC & VTC Bridge connection requests and send connect detail information. Integrated customer devices with conference room equipment, monitor sound feeds to ensure quality.
Contract Reviewer -
(Contractor)
Duty Location: Peraton
DoD Contract Specialist
Insight Global LLC.
November 2022 – March 2023
Organized and analyzed all the contract documentations that were accumulated over the years. Analyzed data and prepared reports on financial operations.
Reviewed contract documents, modifications, bills/invoices, period of performance of the contracts, purchase order agreements for determination of the disposition of the contracts. Accessed the company’s Closeout Tracker database for verification purposes. Generated contract contents by classification. Navigated through (DCMA) Defense Contract Management Agency and (FPDS) Federal Procurement Data Systems to confirm status of the contracts integrity and retention dates. Shredded and scanned relevant documents of the original contracts. Prepared and transported contract materials to the warehouse Archives headquarter. Organized and tracked data into the company’s Shared folder and Excel spreadsheet. Prioritized workload to resolve problems that may preclude contractual compliance. Proficient in all MS Office 365 applications.
Operations Support Specialist - (Contractor)
Duty Location: U.S. Department of State, Medical Services
All Native Group Inc.
April 2022 – July 2022
Provided administrative support to Bureau of Medical Services/ MedHart (Health Alert Response Team) Department. Performed coordination and synchronization of official project calendars on a daily basics. Collected and recorded operational data including the protection of PII (Personal Identifiable Information) in the office databases. Drafted correspondence and replied to inquires related to policy development. Performed complex administrative clerical task necessary to support ongoing policy operational and clinical procedures. Scheduled PCR COVID tests appointments for Federal Government employees and their family for traveling. Updated testing rosters on a daily basic. Managed Lab results in the office’s Shared Drive. Verified and recorded vaccination documentations information on an Excel spreadsheet. Prepared pre-travel documents for varies Countries for DoS’ Officials to travel overseas/domestically. Generated special labels for CDL/In-House Lab. Researched the Internet daily on Countries travel restrictions for the COVID 19. The ability to operate and managed the switchboard in accordance with the office (Avaya) computer phone system. Administered incoming calls from employees and contractors’ concerns of tested positive. Proficient in using MS Office 365 applications.
Industrial Security Specialist 1 – (Contractor)
Duty Location: U.S. Department of State, Diplomatic Security
ARTI
March 2022 – April 2022
Conducted initial review of contractors’ visitor authorization requests (VARs) submitted in accordance with the National Industrial Security Program Operating Manual (NISPOM). Input VAR information into applicable databases. Reviewed for accuracy applicable DoD/DoS databases to ensure personnel are appropriately cleared and authorized for contract performance. Prioritized workload to ensure that time sensitive SOP are addressed accordingly. Verified Facility Clearance information from the National Industrial Security System (NISS) regarding companies bid on DoS’ contracts to the Acquisitions office. Identified and ensured that the appropriate security language and Contract Security Classification Specifications on DD Forms 254 are included in the procurement documentation. Participated in ongoing briefings as part of an ongoing security program. Educated companies’ contractors and program officers on DoS’ Industrial Security Program, as well as contract security requirements and procedures for the proper handling of SBU and classified information. Responsible for ensured clearances and public trust determinations are adjudicated for potential contractors without delays in contract performance. Verified information on contractors’ fingerprint cards are authenticated for submission. Knowledgeable and proficient in using MS Office 365 applications.
Management Analyst, Government Task Monitor, Clearance Specialist – (Contractor)
Duty Location: U.S. Department of State, Office of Language Services
Cayuse Technologies, Inc.
September 2021 – February 2022
Provides daily Administrative and Clearance Specialist support for the Office of Language Services. Supports the office administrative operation in accordance with the office's mission for interpretation and translation projects for the DoS and other Federal Government Agencies. Maintains the office database (LSMX) in creating profiles for new and current contractors. Initiates and submits requests for security clearance verification on employees, freelance contractors, and Staff via Bureau of Diplomatic Security (DS). Experience in DS Clearance Coordinator Program for the submission of various types of clearances. Supports contractor suitability documentation to Federal Government Agencies (DoS, DoD and DoJ) for interpreters’ visits. Prepares the applicable documentation for employees and contractors to have access to both DoS’ Network Accounts (OpenNet/ClassNet). Responsible for electronically processing federal government employees time and attendance. Submits draft time and attendance report for Deputy Director’s approval and submits final report for Supervisory signatures for Payroll to process. Performs weekly search of Contractor’s status in SAM.gov and verification of validity of DUNS account.
Management Analyst, Government Task Monitor, Clearance Specialist – (Contractor)
Duty Location: U.S. Department of State, Office of Language Services
Kenjya-Trusant Group
March 2017 – September 2021
Performed specified tasks as directed by the Director and Contracting Officer Representative (COR). Coordinated with prospective vendors regarding logistical Federal Acquisition Regulation (FAR) matters assigned by the COR. Ensured that official contract activity and performance records were maintained in accordance with internal office procedures. Prepared written reports to COR or Contracting Officer pertaining to any issues or problems that may arise with departmental Resources. Provided vendors clarification of LS’ BPA eligibility and specifications. Requested and received information, signatures, and fingerprint cards from vendors on behalf of the Government. Verified delivery of requested items to mail and upload documents to US DOS/Diplomatic Security. Experience in use of Microsoft Office Applications, such as Outlook, Word, Excel, PowerPoint, and SharePoint. Maintained data entries to three database applications, (1) Office of Language Services, (2) OPM (e-Qip) (3) DOS’ Web Tatel. Responsible for electronically processing federal government employees time and attendance.
Management Analyst, Government Task Monitor, Clearance Specialist – (Contractor)
Duty Location: U.S. Department of State, Office of Language Services
Global Solutions Network
October 2010 – March 2017
Security clearance specialist and administrative clerical support to the Director, staff, and contractors for the Office of Language Services at the US Department of State. Performed assigned tasking for the Director and Contracting Officer Representative. Coordinated with prospective vendors on logistical matters. Provided vendors clarification of Office Language Services Basic Ordering Agreement (BOA) eligibilities and specifications. Processed requests and received information, signatures, and fingerprint cards from vendors on behalf of the Government. Verified delivery of requested items to mail and uploaded documents to US DOS/Diplomatic Security. Retained entries to two databases for the Office of Language Services. Supervised division’s summer interns. Maintained over 1,800 contractor’s professional/security information, and personal files including the database for three divisions. Created electronic profiles for new candidates who passed/failed interpreter and translator exams. Processed and f a Basic Order Agreement to contractors and prepare Department of State badges to qualify contractors. Prepared verification of employment and termination letters for contractors to be signed by the Director. Directed telephone calls to the appropriate divisions as well assisted the switchboard operator and receptionist when needed. Escorted visitors, contractors, and department officers such as, Diplomatic Security, Federal Bureau of Investigation Agents, Central Intelligence Agency investigators for employee interviews, coordinated and scheduled appointments to perform in-person review of contractor or federal employee’s personnel file folder. Upgraded and downgraded contractors’ clearance eligibility. Submitted all Standard Forms to Diplomatic Security for contractor and staff clearances to the government’s database (OPM’s e-qip), for Top Secret, Secret and Public Trust Clearances. Received, reviewed, and analyzed documents for the administration division. Provided Department of State network logons and accounts to the Network/Outlook for new employees and in-house contractors. Developed reports and managed projects to completion within set deadlines. Mailed domestic and foreign correspondences to contractors via standard mail or electronically.
Management Analyst, Government Task Monitor, Clearance Specialist – (Contractor)
Duty Location: U.S. Department of State, Office of Language Services
Federal Management Systems
March 1999 – October 2010
Provided daily administrative clerical support to the Director, staff and contractors for the Office of Language Services at the US Department of State. Maintained over 1,500 contractors’ personal, professional and security information in a file and the database for three divisions. Created files for candidates who passed/failed interpreter and translator test. Duties included classified and sensitive document control and destruction, Agency ID management, Homeland Security Directive (HSPD-12) enrollment, badge issuance, and visitor processing. Reviewed and processed badge requests for proper authorization and completeness, ensuring that only authorized personnel receive appropriate access. Monitored, provided and maintained an inventory of supplies needed to perform badging function except for the government provided PIV cards. Issued, tracked, documented, and recovered all permanent and temporary GSFC identification (ID) and special badges, issued to employees, visitors, contractors, and temporary personnel. Interfaced with appropriate organizations (i.e., Directorate On-boarding Reps (DORs)) to ensure timely badging/rebadging of new and expired contracts. Worked with Information Technology organization and the COR to monitor and maintain the databases. Take photographs of personnel on video imaging (digital) and standard photographic equipment for badging. Recovered government-issued materials and equipment (e.g., badges, keys, keycards) and note individuals’ status in Client Database. Ensure accurate and complete information is entered into the Client Database and uploaded. Prepared letters for verification of employment for signature by the Director. Directed telephone calls to the appropriate divisions as well assist the switchboard operator and receptionist when needed. Escorted visitors, contractors, and department officers such as, Diplomatic Security to reviewed and interviewed contractors or federal employees. Upgraded and downgraded contractors’ clearance also located contractors addressed through the Internet. Submissions of all Standard Forms for contractor’s and staff’s clearance to Diplomatic Security for Top Secret, Secret and Public Trust Clearances. Received, reviewed, and analyzed documents and correspondences for the administration division also contractor’s files for destruction. Developed reports and bring projects to completion under deadlines.
Administrative Assistant: Performed daily administrative clerical duties for the Office of Language Services at the US Department of State. Received and analyzed documents and correspondences. Scheduled appointments and conferences room meetings for the Director and other department chief. Received, screened visitors and contractors, sorted incoming mail and correspondence. Screened and forwarded local and international calls to the appropriate staff members. Responsible for maintaining filing systems, faxing, mailing, copying and scanned at the office network station. Well acquainted with various types of programs such as Windows NT 4.0, Windows 98, Microsoft 2ord 97, Excel 97 and Outlook. Supported mass mailing to over two thousand contractors.
EDUCATION
Kennedy-King College 1978 - 1980
Chicago, Illinois
VOLUNTEER EXPERIENCE OR LEADERSHIP
Cook Paradise Cafeteria – 1995 to present.
United House of Prayer for All People, Wash DC
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