Product Owner
Resume:
KATHARINE
ARAICA
******.*********@*****.***
Hialeah, FL 33012
Certified Product Owner with 5+ years of experience in SaaS and EHR/PMS systems, leveraging a strong background in UI/UX design to build user-centric solutions. Adept at managing backlogs, prioritizing features, and translating business needs into actionable stories. Skilled in identifying automation opportunities that optimize efficiency, reduce errors, and enhance delivery speed. Proficient in tools like JIRA, Confluence, Figma, and Pendo, with hands-on experience in wireframing and prototyping. Known for cross-functional collaboration, driving process improvements, and delivering high-impact product releases that meet both stakeholder and end-user needs. PROFESSIONAL SUMMARY
SKILLS
• Product backlog management
Sprint Planning & Agile
Ceremonies
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• User acceptance testing
• User story creation
• User- Centered Design
• Requirements Gathering
• Roadmap development
Stakeholder relationship
management
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• Cross-Functional Collaboration
• Feature prioritization
• Customer empathy
• Wireframing and prototyping
Certified Scrum Product Owner
CERTIFICATIONS
Tab32 - Product Owner
Rocklin, CA • 05/2020 - 05/2025
Tab32 - QA Test Lead, Business Analyst Product
Rocklin, CA • 03/2020 - 12/2020
Tab32 - Customer Support Team Lead
Rocklin, CA • 01/2020 - 03/2020
WORK HISTORY
Led agile product development for cloud-based dental EHR/PMS platforms, managing roadmaps, backlogs, and sprint planning.
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Collaborated with engineering teams to resolve bugs, ensure timely releases, and maintain high product quality.
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Identified automation opportunities (e.g., onboarding, QA workflows) and translated them into business-aligned product initiatives.
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Created wireframes and interactive prototypes using Figma to support UI/UX enhancements and developer handoff.
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Acted as a bridge between stakeholders and technical teams to define feature requirements.
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Supported design and front-end tasks, applying UI/UX certification training to elevate user experience.
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Worked with developers to resolve issues and improve release quality.
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Conducted user acceptance testing in collaboration with stakeholders and product managers.
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Created and executed detailed test plans, ensuring alignment with business requirements.
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Mapped processes, gathered requirements, and collaborated on backlog grooming for agile sprints.
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Identified UX pain points and provided actionable feedback to the design and development teams.
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Supervised support reps and escalated client issues, improving resolution time and customer satisfaction.
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Partnered with engineering to resolve recurring customer pain points.
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Collected and translated customer feedback into actionable product improvement suggestions.
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