Data Analyst High School
Resume:
Taiwo Osisami
************@*****.***
Homewood, IL.
Professional Summary
An analytical and meticulous E-Rate Analyst with over 5 years of experience in managing and maximizing E-Rate funding for educational institutions. Skilled in navigating the complexities of the E-Rate program, including application processes, compliance requirements, and funding disbursement. Known for improving funding opportunities and ensuring adherence to program regulations. Possesses effective communication and problem-solving abilities to effectively support schools and libraries in leveraging E-Rate benefits. Additionally, an experienced Business Data Analyst with over 5 years in the Incentive Compensation sector, adept at data analysis, performance management, and compensation modelling. Recognized for offering actionable insights that drive business growth and enhance compensation strategies.
EDUCATION:
University of Agriculture, Abeokuta Ogun State; Nigeria, MBA.
Babcock University, Ogun State; Nigeria. BSc.
Susan Martins Comprehensive High School, Lagos State; Nigeria
High School Certificate
AREAS OF EXPERTISE INCLUDE:
General Office Administration
Cvent Meeting Management
Proficient in Excel (V-lookups, Pivot tables, Formulas).
Microsoft Office 365 and SharePoint, Microsoft Power Automate and Apps
Project Management
Asset Management
SAP
Freight Management
Information Technology
Ariba
Ocra
Oracle
TECHNOLOGY SKILL SET: Word, Excel, PowerPoint, Outlook, PowerBI, SharePoint, Lotus Notes Windows, Ariba, Orca.
EXPERIENCE:
Chicago Public School (CPS)
E-Rate Analyst
April 2023 – May 2025
Coordinate with vendors and service providers to obtain competitive bids and ensure cost-effectiveness.
Monitor funding status and support detailed records of all correspondence and transactions.
Conduct training sessions and workshops for client staff on E-Rate program updates and best practices.
Successfully secured over $90 million in E-Rate funding for clients over the past three years.
Actively took part in the review and analysis of other externally and internally funded invoices and programs.
Participated in internal CPS review meetings and all internal/external audits.
Improves operations analysis job knowledge by attending training sessions, reading technical publications.
Supports operations systems by providing operating information to USAC; answering questions; providing training,
Manage the full lifecycle of E-Rate applications for multiple school districts and libraries, ensuring prompt and exact submission of all required documentation.
Analyze and interpret E-Rate program rules and regulations to offer expert guidance to clients.
Prepare and submit Form 470, Form 471, and other necessary forms in compliance with program deadlines.
Oversaw the district’s E-Rate program, managing applications and ensuring compliance with federal requirements.
Worked closely with IT and finance departments to develop funding strategies and optimize budget allocation.
Reviewed and approved vendor contracts to ensure alignment with E-Rate program guidelines.
Maintained up-to-date knowledge of program changes and recommended district leadership on implications for funding.
Achieved a 95% approval rate for E-Rate applications, resulting in significant cost savings for the district.
US Cellular
Business Data Analyst (Compensation Team)
July 2022 – Feb 2023
Work as part of team, Design, implement, track, and report on collections of strategic data.
Research and improve operations by examining and researching systems problems by obtaining facts, analysing problems/identifying root cause recommending and helping resolution.
Conducted comprehensive data analysis to support the development and refinement of incentive compensation plans.
Collaborated with the finance and HR departments to ensure data accuracy and integrity in compensation calculations.
Developed and maintained automated reporting solutions to streamline performance tracking and reporting processes.
Analyzed compensation data to identify trends and patterns, providing actionable insights to management.
Assisted in the creation of compensation-related presentations and reports for stakeholders.
Verified operations systems by developing testing methods.
Helped in annual increase, bonus, and performance processes.
Analyzes information and results to develop projections and plans to accommodate future needs.
Managed the prompt & exact processing & payment of incentive compensation & equipment contingent refund disputes for all USCC associates, agents, & national retailers
Provided Operations Support by obtaining facts; analysing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
Perform compliance activities including annual reporting and filings.
Develop and maintain complex compensation models to optimize incentive structures and ensure alignment with business objectives.
Analyze large datasets to identify trends, insights, and areas for improvement in compensation plans.
Collaborate closely with cross-functional teams to design and implement performance metrics and reporting tools.
Provide strategic recommendations to senior management on compensation strategies and performance incentives.
Create detailed reports and dashboards using Tableau and Power BI to communicate findings and recommendations effectively.
Analyzing and processing Quota Relief requests
Assist in researching Location Management inquiries.
Participated in User Acceptance Testing activities associated with new systems to ensure systems are properly paying when enhancements/adjustments, new compensation plans, or new agent contracts are implemented.
Work as part of team to ensure all compensation related email inquiries are responded to accurately and promptly, as needed.
Blue Cross Blue Shield – Chicago, IL
Administrative Assistant
January 2022 – July 2022
Supported eight mid-level managers. Worked in a low to medium-complex environment.
Helped with registration approval in the online registration system and helped with speaker deliverable processing pre-event and post-event for client National Summit.
Helped with producing & consolidating reports for registration, speakers/agenda, hotel pick-ups and sponsorships when needed for the client National Summit.
Helped with the on-site registration for client National Summit. Tasks include but not limited helping with setting up registration, helping with attendee check-in, helping with the solutions desk throughout the conference, and collaborating with volunteers to ensure a smooth check-in process for attendees, speakers, and clients.
Responded to requests and inquiries from clients (internal and external) on client National Summit and helping with the email conference box. Provide good customer service to clients (internal and external) for all requests to the Conference Registrar
Helped with program events for conference, meetings, webinars & teleconferences in the online registration system.
Helped with supporting on-site for registration check-in.
Function as back up support contact for inquiries about the National Summit event programmed in the online registration system.
Provide basic administrative support.
Willis Towers Watson (Investments) – Chicago, IL
Business Support Specialist / Data Analyst
Jan 2019 – Dec 2021
As part of team, created and supported business requirement documents as well as technical documents.
Developed PowerBI dashboard to report employee tasks metrics. Report displays weekly employee tasks vs goals. Implemented KPI visuals to track employee performance and completion status against set goals.
As part of a team, built and supported Employee Management report using PowerBI. This report displayed employee projects and reported hours. Leveraged complex excel formulas to transform/ cleanse data.
Interact with Finance department to stake out requirements.
Design, coordinate and in some cases conduct user training programs.
Organize content of employee communications with relevant information across multiple functions while helping feedback for improvements.
Collaborate with internal and external customers to develop presentations, communications, and training materials as needed.
Document, route and track feature requests, and provide client with progress updates.
Built an Excel based Employee WIP report that performed reconciliation between employee (Project based) expenses vs financial allocation for projects. This report shows a burn down visual of expenses vs monetary allocation for projects sliceable by employee, tasks, team, categories, and date dimensions.
Proactively seek opportunities to help all team members.
Process billing and contracting.
Helped in developing, reviewing, and distributing company-wide announcements and manage critical, confidential correspondence and communications.
Placing and confirming orders, giving orders to Huntington, invoice reconciliation using a tool called ARIBA.
Functioned as the liaison between the business and other technical staff; gathered requirements and took part in design sessions to provide reports and dashboards according to business specifications.
Performed other tasks as assigned.
Manage activities and mediate between the client and the various departments within Cvent, including Technology, Sales, Client Services and Marketing
Build and contribute to client sales materials.
Conduct well-defined or ambiguous assignments according to established guidelines.
Collaborate effectively on cross-functional teams.
ALSCO – Chicago, IL
Accounts Specialist/ Administrative Assistant
October 2018 – November 2018
Fax or email unpaid invoices to customers for review and payment
Set up affordable payment plans, and met monthly goals set by management.
Collaborate with customers on past due invoices to setup payment arrangements if applicable.
Provide regular communication to Management about status of collection efforts.
Investigate and resolve customer inquiries via email, telephone, or fax promptly.
Perform reference checks for all credit applications and report negative findings to management.
Process customer payments according to company policy.
Manage inventory, ordering and stocking for our fully stocked kitchen and office supplies.
Setting up AV and helping with audio visual needs.
Perform other clerical duties as requested by Management.
Follow branch collection strategy in monitoring customer accounts.
RedMane Technology LLC, Chicago, IL
Office Administrator
August 2018 – September 2018
Plan and execute site-wide meetings, extraordinary events company retreats, office relocations, and other special projects as needed.
Develop and keep vendor relationships; manage vendors, service providers, and take ownership of sourcing various office resources.
Maintain company records, including budget and expenses; ensure filing systems are kept current, secure, and exact.
Manage meal coordination for catered lunches and dinners for team members as needed.
Manage inventory, ordering and stocking for our fully stocked kitchen and office supplies.
Ensure office cleanliness and general maintenance in partnership with property management.
Provide oversight and direction for food service, facilities, shared office equipment, mail service, runner service, employee and visitor access, and building & security management.
Champion a warm, welcoming, and professional atmosphere in the office.
Setting up AV and helping with audio visual needs.
Danone Nutricia Africa and Overseas, White Plains, NY, US
Office Administrator & Management Assistant:
September 2013 – April 2018
Ensure smooth running of the New Jersey office through:
Manages day-to-day calendars, including arranging meetings, conference calls, travel etc. Ensures prompt and efficient changes (updates, additions & conflicts) in schedules and communication across key participants.
Tracks, reports, and processes quality performance issues for suppliers, works to cut supplier related quality issues for all materials.
Coordinates supplier management programs with cross functional HFS resources.
Coordinates and manages set up for meetings including scheduling meetings, confirmation of venue (conference rooms), compiling and distributing relevant information on call in, agendas, securing and helping with AV set up, troubleshooting & support, arranging catering, set up & clean-up of rooms, as necessary.
Coordinates domestic and international travel and arranges itineraries for leaders, including air, hotel, and car, using standard corporate policies.
Processes expense reports for named leaders, purchase card reports and invoices per accounts payable procedures, promptly.
Perform inventories report as required and work with IC to understand its accuracy.
Leads purchase order process, including ensuring purchase orders are in place, new vendor set up, and following up on unpaid or outstanding invoices.
Provides support for larger projects managed by others (assist with getting decks and content for power point presentations, budget tracking/ control, special ad hoc projects)
Supports with administration of large corporate meetings coordination (onsite and offsite) working with Corporate Travel and Events
Works independently and within a team on special nonrecurring and ongoing projects
Maintains filing system, including online systems. (i.e., Shared Network Drives)
Technical support (i.e., IT, software and hardware issues, phone, and mobile phone troubleshooting, Create, edit, or format technical manuals e.t.c)
Prepares agendas and attends onsite and offsite meetings, as necessary.
Takes notes and distributes meeting minutes and presentations; must track action items and communicate status.
Acts as an information source on departmental/business unit policies and procedures
Sorts and distributes mail and supports team with courier requirements, including coordinating larger Sample/Fed Ex shipments.
Performs other duties, as assigned.
Human Resource Administration:
Monthly HR Reporting to Management in New Jersey Regional Office: This has led to transparency and accuracy in reporting to the regional office on evolution of full-time employees on their performance, training, and recruitment.
Fostering Employee Work-life balance and productivity: Leave management of all employees to ensure business continuity during employee absences.
Employee Welfare Activities: Ensuring that employees have welfare activities that promote their wellbeing such as health and wellness activities, CSR and employee teamwork activities which promote their motivation to work.
Revive Technology Limited
Sales Officer
March 2010 - April 2013
Catered to Customer Needs
Resolved client complaints and answered inquiries as needed.
Drafted correspondence based on committees’ meeting outcomes and generated correspondence and reports to satisfy annual reporting requirements.
Balanced receipts and log sheets at the close of each business day by verifying the accuracy of cash received and reconciling bank charges against the daily log.
Maintained computer records of grants awarded to staff.
Maintained office equipment and supply of general stationery and ordered repairs and servicing of machinery as needed.
Answered department telephone in a polite and professional manner, directing calls where right and taking and delivering exact messages.
Achievements:
Overhauled the office filing system to gain easier access to records and increase efficiency.
Trained office staff in the use of this streamlined system.
Achievements:
Overhauled the office filing system to gain easier access to records and increase efficiency.
Trained office staff in the use of this streamlined system
Skills
In-depth knowledge of E-Rate program rules and application processes
Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite and E-Rate management software
Detail-oriented with strong organizational skills
Ability to work independently and manage multiple projects simultaneously
Contact this candidate