Cyber Security Customer Service
Resume:
Satyendra N. Banerjee
ELIZABETH CITY, NC 27909
252-***-**** **************@*****.***
Skills
● Network Engineering
● Cyber Security
● Python Programming
● Trained using Cisco Packet Tracer
● Cisco Prime
● Endpoint Central
● Human Relations
● Installing Envoronmental Monitors
● Customer Service
● Microsoft PowerPoint Spreadsheet
● Experience in analyzing gene expression and Bioinformatics studies using the IPA Software.
● Fiber Splicing
Experience
SEPTEMBER 2017 - May 2020 [7 MONTHS OF EXPERIENCE] National Science Foundation (NSF) LSAMP Scholar- Engineering Researcher and Programmer
● Used the Arduino program to engineer a robot to move from one obstacle to another.
● Travel to various universities to witness their research.
● Did a detailed analysis on our research to further our programming capabilities on our robot so it could perform its designed functions.
SEPTEMBER 2017 - May 2018 [2 MONTHS OF EXPERIENCE] NSF- VSTEM Scholarship - Engineering Researcher and Programmer
● Consulted with older, more experienced students to go further in depth with the curriculum of what is being taught.
SEPTEMBER 2018 - MAY 2019 [3 MONTHS OF EXPERIENCE] Department of Homeland Security Scholarship on Drone Technology - Engineering Researcher
Learning and understanding the concepts, ethics and operations of drone technology in maintaining Homeland Security.
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June 2020
Virtual Summer Learning and Research Experience at John Hopkins University Cancer Research Center at the Laboratory of Lung and Bladder Cancer Research - Mentor-Dr. M, Hoque
SEPTEMBER 2020 - MAY 2021 [3 MONTHS OF EXPERIENCE] National Institute of Health (NIH) -Minority Access to Research Career (MARC) Scholar - Engineering Researcher and Programmer
Learning and Researching on Python language based Bioinformatics tools to analyze core canonical pathways of gene expression from RNA Sequencing studies NOVEMBER 2021 - NOVEMBER 2022 [1 YEAR OF EXPERIENCE] Information Technology Center at Elizabeth City State University - Network Services Technician
● Take service tickets from various people at the university who need technical support and provide them with assistance.
● Programmed and installed environmental monitors in each switch closet throughout the university using cisco prime.
● Surplus switches and servers that were no longer needed by the university using putty to wipe them clean.
● Communicate with various vendors for services that were needed for the university website.
● Participate in a Cybersecurity Scrum meeting where we would discuss how to solve some of various vulnerabilities within the school’s infrastructure.
● Using a fluke on various ethernet ports to make sure that they are in the correct VLAN and will operate correctly.
NOVEMBER 2022 - FEBUARY 2023 [4 MONTHS OF EXPERIENCE] Northeast Academy for Aerospace and Advanced Technologies - Student Teacher for Computer Science
● Assist Instructor Deborah West in multiple computer science courses which include but are not limited to Comp TIA prep, Coding and Mobile Apps and Cyber Security.
● Lead students in participating in their annual January term (J-Term) where they would build a digital media studio that would help student’s with various video projects as well as be the main set for the schools Griffin News Network (GNN).
● Teach students in both the Coding and Mobile Apps and Cyber Security Class preparing students for various competitions and understanding the importance in internet safety and digital citizenship.
MARCH 2023 - SEPTEMBER 2024 [15 MONTHS OF EXPERIENCE] Elizabeth City State University - Technical Assistant to the Dean Of STEM and Aviation Science
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● Created various different lesson plans revolving around broadband and the usage of technology and how to implement that knowledge to the community.
● Collected various different types of data in the surrounding northeastern counties of North Carolina that could be used in the university’s best interest for student recruitment.
● Assisted alongside Kerry Kruass in the creation of a Cyber Lab that would be used for networking students to specialize in various fields such AI and Cyber Security.
● Testing and building new hardware and software that would be provided to students for future classes and extracurricular projects. This includes Zumi Robot cars and MicroPilot.
● Managing Inventory of the STEM department.
OCTOBER 2024 - PRESENT
Elizabeth City State University - Research Assistant to The NIH Award
● Look up and analyze Prostate Cancer Gene Sequences that are listed on the NIH Website and collect the FASTA for each gene so that they can be analyzed in the lab.
● Use a code in Google Compute Engine to create a system that would allow gene analysis to move much faster.
Education and Certification
SEPTEMBER 2024
Eastern Shore Communications - Broadband Installation Technician Training
● Maintained and expanded fiber plant.
● Maintained and updated fiber documentation
● Would provide service to customers revolving around installing fiber to their neighborhood through various locations ranging from the roof, crawl space of buildings or grounded vaults.
● Used Fiber Splicers to patiently splice and fused each piece of fiber and attaching them all to a canister.
● Managed the broadband of multiple networks in various neighborhoods. FEBRUARY 2022 - MARCH 2023
Moreland University - MS in Education Technology
Received my Master’s Degree which involves taking the knowledge that I have gained in computer networking and IT services and applying that to teaching in a classroom setting. I also was given the opportunity to take teaching certification courses as well as take a period where I performed a clinical practice of student teaching in a classroom speacializing in computer science at Northeast Academy for Aviation and Advanced Technologies for several months under the mentorship of Deborah West.
APRIL 2021
Cisco Networking Academy - Networking Essentials
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● Build a simple home network
● Create a fully connected LAN
● Configure an integrated wireless router and wireless client to connect securely to the internet
● Connect wireless PC clients to a wireless router
● Configure basic network security
APRIL 2021
Cisco Networking Academy - CCNAv7: Briding
● Configure WLANs using a WLC and L2 security practice
● Explain how vulnerabilities, threats, and exploits can be mitigated to enhance network security
● Explain how VPNs and IPsec secure site-to-site and remote access connectivity
● Explain how network automation is enabled through RESTful APIs and configuration management tools
AUGUST 2017 - MAY 2021
Elizabeth City State University, Elizabeth City, NC - BS Engineering Technology/Computer Networking
A part of the LSAMP program, VSTEM program, and the MARC Program, member of the Mass Media Club ECSU Science Club, and member of the Journal Club. Graduated with a 3.0 GPA. AUGUST 2013 - JUNE 2017
Northeastern High School, Elizabeth City, NC - High School Diploma Played trombone in the marching and jazz band for four years, drum major my senior year, provided male vocals for jazz band, participated in musical theatre for four years, and was top of my technology assistance class my senior year. Graduated with a 3.0 GPA National Scientific Meetings and Presentations
October 2018
NSF LSAMP Annual Meeting, Virginia Tech University Programming an Autonomous Robot to Expose Students to Robotics Engineering May 2019
Research Publication, Elizabeth City State University Journal of Cancer Research Updates, 2020, 9, 102-106 ISSN: 1929-2260 / E-ISSN: 1929-2279/20
© 2020 Neoplasia Research An Investigation to Study the Role of Novel Rhenium Compounds on Endometrial Uterine Cancer Cell Lines Christopher Krauss1, Chelsey Aurelius2, Kayla Johnston2, Victoria Bartlette2, Sherrita Gavin2, Jazmine Cuffee2, Satyendra Banerjee2, Sarah Wiseniewsky2, Santosh Mandal1,* and Hirendra Nath Banerjee2,*
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Extra Curriculars
October 2019 - April 2020
ECSU Science Club - Counselor Advisor
October 2017-April 2019
ECSU Mass Media Club - Corresponding Videographer
July 2018
ECSU Aerospace Camp - Volunteer Counsler
May 2013 - Present
Relay For Life - Volunteer
Awards
Viking UNC Chancellor's Choice Scholarship my senior year in High School -2017 Superintendent Academic Team Award -2017
NSF- VSTEM Scholarship -2017
Department of Homeland Security Scholarship on Drone Technology -2018 References
Mr. Eric Zarghami- 202-***-**** ********@****.*** Mr. Kerry Krauss - 252-***-**** *******@****.*** ************@*****.*** Dr. Mehran Elahi - 252-***-**** ******@****.***
Dr. Kuldeep Rawat - 252-***-**** *******@****.*** Mrs. Deborah West 252-***-**** ***********@****************.***
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