Quality Assurance Software Testing
Resume:
Avish Halaswamylalita
QA /QA Lead Email: *******@*****.***
Contact number: +1-732-***-****
PROFESSIONAL SUMMARY:
14+ years of experience in the field of Software Testing with good exposure in Quality Assurance and Testing Process along with Automation Tools Expertise.
Excellent experience in Salesforce, Gaming, Hospitality, Telecom, Finance, Banking, Healthcare and Airline logistics, Payments, SWIFT4 domains.
Expertise to handle the Salesforce, Marketing and Service Cloud system platform applications.
Lead for group of onshore and offshore resources.
Operated the projects in both onshore and offshore models.
Extensively worked on data warehousing and decision support systems with relational databases such as Oracle design and database development using SQL, PL/SQL, SQL PLUS and TOAD.
Involved in the Continuous Integration of the automation framework with Jenkins.
Excellent working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and testing methodologies like Waterfall & Agile/Scrum.
Experienced in testing client server and web-based applications using HP tools like Unified functional Testing(UFT),Quality center (QC),Application lifecycle Management(ALM).
Extensive experience in writing and implementation of complex test plans, design, development and execution of test scripts for system, integration, user acceptance test (UAT) and regression testing.
Experience in Manual Testing, defining test cases, developing and maintaining test cases, and documenting all phases of the QA process.
Hands on experience in test driven development (TDD), Behavior driven development (BDD) and acceptance test driven development (ATDD) approaches.
Proficient in using Quality Center, Rally, JIRA, Clear Quest, Bugzilla.
Performed automated testing using different tools like QTP, UFT, Selenium (Web Driver) using Java. Knowledge and familiarity with different QTP, UFT and Selenium automation frameworks.
Knowledge on Automated Web Services using SoapUI and Parasoft.
Analytics: Created reports & dashboards to meet business reporting requirement to capture orders placed by sales agents to analyze the data to understand customer demands accurately.
Sales Cloud related: Customized Account, Contact, Lead & opportunity objects to meet business requirements.
Service Cloud related: Customized cases to be more intuitive, setup case management solution from case creation to closing cases which include case assignment, case escalation, case disposition & case resolution
Sandbox Management: Experience working with salesforce.com sandbox and production environments and experience in managing full sandbox, developer sandbox and configuration-only sandbox
Expertise in setting up and carrying out browser compatibility testing environment with different browsers and versions of Internet Explorer, Mozilla Firefox, Google chrome on different OS like windows and MAC.
Excellent Communication, Interpersonal, and Team Player Skill, Quick Learner and Self Starter, strong organizational and multi-tasking skills.
TECHNICAL SKILLS
Testing Tools
HP ALM, Rally, Parasoft, UFT
Language/ Script
Java, JavaScript, .Net
Frameworks
Junit, TestNG, TDD, BDD, Mockito, Protractor
Firefox Add-ons
XPath, Firebug
Web development
HTML, VB Scripts, XML, CSS, Flash, JavaScript, Ruby, Perl, Python.
SOA Technologies
SOAP UI and Parasoft
Bug Tracking Tools
HP Quality Center (9, 10, 11.0), BugZilla, Visual Studio T REST FS (2008, 2010, 2012), JIRA.
Build/ CI Tools
Ant, Maven, Jenkins, Hudson.
Databases Technologies
MS SQL Server 2000/2005, SQL
Platforms
Windows 7/Vista/XP, UNIX, Linux
EDUCATION
Master of Computer Application
VTU University, Belguam Karnataka. 2004
CERTIFICATION:
Salesforce Admin Certification
Parasoft – SOA Test I and II
Security Management, Wipro Technologies
Automation Guideline, Qcon
Orthogonal Array Based Test Case Reduction by Qcon
Banking Industry Generalist Certification
WORK EXPERIENCE
Offer Engine / Hotel Systems Management - CAESARS ENTERTAINMENT: Las Vegas, Nevada
August 2017 –Till Date
Role: QA/ Lead - Salesforce
Description: Salesforce Offer Engine helps to publish the offers with in Caesars Property customers by flowing with Marketing Cloud, Marketing Workflow and Marketing Offers. Creating the Service request to track various campaigns with various type of markets which are associated to the Caesars Properties. Also track of the those request individually or group as part of Strategy. All the requests are submitted post approval from the users and approvers. Building the Audience as per the CCM Rules which who all eligible to avail the Offers once the offers are published. Post publishing offers are sending via touch points i.e. Email, Mobile SMS etc. Also once the offers are received to the customer notification will send back to see is the offers are availed by the respective audience. Audience are different or common based on the property to property.
Responsibilities:
Worked on Salesforce Platform various systems such as Marketing Cloud, Marketing Workflow and
Offers Applications with in Service and Cloud systems
Worked on Agile (SCRUM) Methodology and used Rally for defect tracking.
Extremely working on SWIFT4, POS, Payment’s modules .
Lead for group of onshore and offshore resources
Operated the projects in both onshore and offshore model
Tested the applications in both Salesforce - Lightning and Classic view .
Created and executed Manual and Automation test cases, raised defects and tracked the same to
Closure . Extensively worked on Salesforce, Cloud Systems and Service Application with in Sales force platform
Developed and maintained automated regression test cases in UFT using .NET programming
language
Created & Maintained Automation UFT Automation Scripts for the End to End Offers creation.
Created all Test Strategy, Test Plans, Test Cases and Manual and Automated Scripts to create greater
coverage for all initiatives assigned for hybrid methodologies
Performed manual testing for functional testing and backend testing.
Performed Regression Testing at various phases of development life cycle for impacted existing
functionality.
Created and executed Para soft UI Scripts for the API testing.
Frictionless – Comcast: Philadelphia, PA November 2016 –July 2017
Role: QA/ Lead - Salesforce
Description: The Small Business Medium Friction-less will helps Comcast Sales represents to create opportunities for the new and existing customers. Created opportunities will help to selects the products with various price and do the configuration for the single, double and triple play offers. Selected offers and communicated with simplified contracting, e signature and PDF options post that product is scheduled with installation pre wire selection with DOI and CDDD windows. After the order submits it’s validated with billings systems with work bench, CTP and CSP applications
Responsibilities:
Worked on Salesforce Platform various systems such as CPQ Applications with in Service and Cloud
systems
Worked on Agile(SCRUM) Methodology and used JIRA for defect tracking.
Created and executed Manual and Automation test cases, raised defects and tracked the same to closure
Lead for group of onshore and offshore resources
Operated the projects in both onshore and offshore model
Extensively worked on Salesforce, Cloud Systems and Service Application with in Sales force platform
Maintained automated regression test cases in Selenium WebDriver using Core Java programming language
Created & Maintained Automation Selenium Automation Scripts for the regression User Stories.
Created all Test Strategy, Test Plans, Test Cases and Manual and Automated Scripts to create greater coverage for all initiatives assigned for hybrid methodologies
Executed Automated Coded UI Tests.
Tested compatibility of application for dynamic and static content under various cross browsers using HTML ids and XPATH in Selenium.
Experience in using Jenkins as a Continuous Integration server to configure with GitHub and Maven.
Performed Regression Testing at various phases of development life cycle for impacted existing
functionality.
SMARTS- Bank of America, Pennington, New Jersey December 2009 - November-2016
Role: QA /Lead
Description: SMARTS submits the requests from customer side flows in order complete the requests for KYC. Also ERD Will flow the data from upstream to downstream in order to run the SSIS packages to completed the Transactions for both Managed and External Elements. SMaRTS, ERD, Trust Web, UST 360, GCC Referral belongs to the Wealth and Investment management line of business where all the applications are on the same portfolio with different features for the bank of America clients. Customers who are associated to Bank of America will be submitting the wealth and investment management request via SMaRTS to track their requests from Open to Close systems for the client representatives. Also, if any Bank rep or Financial advisor would like to see there 360 view on the investment portfolio to see their management activities on the wealth, asset to be viewed. IF any wealth referral to be placed GB to EC referral vice versa to float the asset
Responsibilities:
Worked on Salesforce Platform various systems such as Marketing Cloud, Marketing Workflow and Offers Applications with in Service and Cloud systems
Worked on Agile (SCRUM) Methodology and used Rally for defect tracking.
Created and executed Manual and Automation test cases, raised defects and tracked the same to
Closure . Extensively worked on Salesforce, Cloud Systems and Service Application with in Sales force
platform
Lead for group of onshore and offshore resources
Operated the projects in both onshore and offshore model
Developed and maintained automated regression test cases in UFT using .NET programming language
Created & Maintained Automation UFT Automation Scripts for the End to End Offers creation.
Created all Test Strategy, Test Plans, Test Cases and Manual and Automated Scripts to create greater coverage for all initiatives assigned for hybrid methodologies
Performed manual testing for functional testing and backend testing.
Performed Regression Testing at various phases of development life cycle for impacted existing functionality.
Created and executed Para soft UI Scripts for the API testing.
Prepare validation test strategy for the functional & UAT testing suiting version of the application.
Involved in database testing of key inbound / outbound interfaces of the system.
Functional testing of deployed modules and their corresponding processes.
Documentation, tracking and closure of testing bugs encountered at different type of testing.
Create mapping documents between various systems to ensure accurate data flow between various
systems.
Experience in generating status reports like WSR, MSR, project metric etc
Analysis of user requirements, business objectives and agreement specifications.
Working closely with vendor and business IT teams to ensure integration of services, deployment of
solutions.
Environment: Salesforce, Windows, J2EE, Microsoft SQL Server 2000, HP QC, XML, SQL
State Street, Nashville, TN Dec 2005 - Dec-2009
Role: QA
Description: Performance and Analytic s provides information related to performance/Analysis for each fund on daily/monthly basis to the investors. P&A receives real time data from the upstream accounting system called MCH (Multi currency Horizon) in the form of flat files and this data is stored in the data source. These data is processed depending on the type of funds (daily/monthly) and are stored in result database. The result database is used for analyzing the performance of the various funds. The Purpose of ‘Flex Reporting and Central Database’ project is to provide capability to design, generate and view reports. The application also provides increased data access and improved data integrity. The application is designed for both internal and external clients.
Responsibilities:
Reviewed all the Requirement documents, Functional Specification and Use Case documents.
Analyzed the use cases provided by analysts and wrote test cases.
Writing and Executing Test cases
Carried out functional, regression, integration testing.
Preparing the Test matrix
Involved in Client Interaction.
Developed test cases, test scenarios and test data according to specifications.
Analyzed the functionality and designed test cases for both functional and regression testing and editing of automated script by inserting logical commands to handle complicated test scenarios.
Used Test Director to store all testing results, metrics, implemented test plan document, created test cases, defect tracking and reporting.
Performed functional, integration, black-box, and system, regression, and user acceptance tests.
Extensively used HP Quality center for defect management.
Analyzed the functionality and designed test cases for both functional and regression testing and editing of automated script by inserting logical commands to handle complicated test scenarios.
Extensively used HP ALM for defect management
Conduct joint requirement sessions with the business and technology teams to gather requirements
and perform gap analysis of systems in order to merge processes and create a new process.
End-to-End Test Case Preparation, Schedule Planning and Co-ordination.
Onsite / Offshore Co-ordination.
Prepare validation test strategy for the functional & UAT testing suiting version of the application.
Involved in database testing of key inbound / outbound interfaces of the system.
Functional testing of deployed modules and their corresponding processes.
Documentation, tracking and closure of testing bugs encountered at different type of testing.
Create mapping documents between various systems to ensure accurate data flow between various
systems.
Experience in generating status reports like WSR, MSR, project metric etc
Environment: Java, Windows, J2EE, Microsoft SQL Server 2000, HP QC, XML, SQL
Personal Details:
Date of birth : 27th April
Marital Status : Married
Current Address : 8300 Golden Valley Road, Golden Valley, MN 55427
AVISH HALASWAMY LALITA
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