Quality Control
Resume:
SALVADOR J. GOMEZ
Dallas, TX *****
********@*****.***
Professional Summary
I am a hard-working, motivated, individual with the drive to achieve anything I put my mind to. I enjoy people-oriented work environments and helping others for the intrinsic reward. I am looking for a career with room for promotional growth. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
•Staff Development
•Team Leadership
•Sales Expertise
•bilingual (Spanish)
•Order Fulfillment
•Freight Operations
•Stock Management
•Microsoft Word
•Microsoft Excel
•Quality Control
•Managing Multiple Tasks
Work History
Beehive - Dallas, Tx February 2023 - June 2025 (Server)
•Maintained clean and organized dining areas to uphold restaurant hygiene standards.
•Resolved customer complaints promptly and professionally to maintain a positive reputation.
•Oversaw daily operations of the service team, delegated tasks, and trained new staff.
August 2022 - January 2023 Amazon - Dallas, TX (Amnesty)
•Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
•Upheld company and federal protocols and regulations when operating and fixing machinery.
•Inspected structures, machinery and equipment to determine failure and causes for concern.
•Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
•Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
October 2021 - July 2022 A.S. Gomez - Baton Rouge, LA (Sales Representative/Supervisor)
•Composed and managed profitable contacts and broadened sales territories.
•Answered customer questions about products and services, helped locate merchandise, and promoted key items.
•Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
•Monitored workflow to improve employee time management and increase productivity.
•Achieved results by working with staff to meet established targets.
•Maintained compliance with company policies, objectives, and communication goals.
October 2019 - October 2021 Beacon - Prairieville, LA (Warehouse associate)
•Prepared orders for shipment by picking, packing, and labeling merchandise.
•Performed inventory control, such as counting, and stocking merchandise.
•Consistently lifted materials weighing as much as 50 pounds.
•Operated forklift to safely move and safeguard stock and supplies in the warehouse.
•Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
•Conducted regular inspections and audits to check quality and verify inventory levels.
June 2017 - January 2019 Sarita's Grill and Cantina - Hammond, LA (Head Server)
•Trained new staff on restaurant operations and policies to strengthen performance.
•Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
•Trained staff members on use of POS systems.
•Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
•Cultivated warm relationships with regular customers.
•Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
•Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
May 2014 - June 2017 El Maguey Restaurant - Baton Rouge, LA Server/Host/Prep Cook
•As a host, I seated guests and took their drink orders with a positive attitude
•I also took phone calls and answered customer questions as well as assisted the servers
•Served food and beverages promptly with focused attention to customer needs.
•Maintained clean and organized dining areas to uphold restaurant hygiene standards.
•Bussed and reset tables to keep the dining room and work areas clean.
•Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
•Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
•Followed strict standards for food handling and safety, minimizing risks to customers.
Education
May 2018
Central High School Baton Rouge, LA
High School Diploma
Certification
Food handler certification
TABC
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