Veterinary Assistant/Receptionist
Resume:
Avery Usher
Fowlerville, MI *****
***********@*****.***
Professional Summary
I have managing experience and excellent communication skills. Organization is key, and I live by it! I promote customer satisfaction and I’m a reliable team player. I learn quickly and am very detail-oriented. I constantly strive to be better and gain more knowledge, especially when it benefits my team. If you’re looking for a positive, outgoing hard worker, you’ve found her! Authorized to work in the US for any employer
Work Experience
Veterinary Assistant/Receptionist
Fowlerville Veterinary Clinic-Fowlerville, MI
July 2022 to Present
I started at this practice as a receptionist and am trained in nearly all positions offered. My responsibilities as a veterinary assistant are to:
• Assist with routine and medical exams
• Take efficient histories and detailed exam notes
• Restrain animals for procedures
• Effectively communicate with my team
• Educate clients
• Keep areas clean and organized
• Handle incoming phone calls and emails
• Check clients in/out
• Process payments
• Schedule appointments appropriately
Responsibilities in the pharmacy department:
• Fill medications
• Call in prescriptions
• Place supply orders
• Unpack orders and input inventory
• Correct inventory discrepancies
• Communicate with clients about medication status’ Responsibilities in surgical department:
• Sterilize medical instruments
• Wrap surgical packs
• Assist with prepping patients for surgery
• Ensure all areas are cleaned properly
Life Insurance Agent
American Income Life Insurance Company-Remote
May 2022 to July 2022
• Analyzed clients financial situations to determine appropriate life insurance coverage options
• Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums
Kennel Manager/Receptionist
Animal Crackers-Hartland, MI
March 2021 to May 2022
• Assigning tasks
• Conflict resolution
• Proper communication
• Know clients and their pets well
• Assist grooming/bathing departments as needed
• Ensure proper animal feeding and medication administration
• Provide feedback on ways to improve efficiency
Receptionist/Bather/Kennel Worker
Animal Crackers-Hartland, MI
October 2016 to May 2022
• Greet clients warmly
• Schedule appointments appopriately
• Maintain cleanliness of pets and all areas
• Ensure safety of pets’ housing
• Know pets’ personalities well
• Accurately feed pets and administer medication
Shift Manager
Jimmy John's-Hartland, MI
December 2017 to July 2019
• Establishing cleaning standards
• Efficiency with paperwork, and trusted to handle finances.
• Effective communication
• Ensuring customer satisfaction is top priority
• Conflict resolution
• Ensure orders are fulfilled correctly
Crew Member
Wendy’s
March 2016 to April 2016
Education
High school or equivalent
Hartland High School-Hartland, MI
September 2013 to May 2017
Skills
• Organizational skills
• Cleaning
• Leadership
• Cash Handling
• Multitasking
• Quick Learner
• Medical records
• Communication Skills
• Animal Care
• Team Member
• Time Management
Contact this candidate