Customer Service Inventory Management

Jessica Stewart

Garland, TX ***** • 214-***-**** • ************@*****.*** • WWW: Bold Profile

Professional Summary

Over 8 years of experience in retail and customer service. Skilled in inventory management, client relations, and sales strategy. Seeking a challenging role in Customer Service where my skills can contribute to team success.

Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning. Skills

Technical Skills: Microsoft Office Suite, Excel,

POS

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Administrative Skills: Inventory Management,

Office Management, Customer Service

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Soft Skills: Communication, Problem Solving,

Time Management

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• Time management

• Customer relationship management

• Product and service sales

Experience

Assistant, 06/2018 to 08/2024

Dallas Cowboys – Frisco, TX

• Assisted in administrative tasks, including operations and Talent coordination.

• Provided support to various departments over teams, ensuring efficient daily operations. Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

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• Greeted guests in with friendliness and professionalism. Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel

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Sales Consultant, 01/2021 to 07/2024

Southern Glazer's Wine and Spirits – Farmers Branch, TX

• Consulted clients on product selection, increasing sales by 15% Year over year.

• Managed inventory for a portfolio of 50+ products, ensuring stock levels met client demand. Built and maintained relationships with key clients, resulting in repeat business and customer loyalty.

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• Developed and executed product promotions to boost visibility and drive business. Conducted thorough market research, identifying emerging trends and adjusting strategies accordingly for optimal results.

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• Represented company at community and business events to gain exposure to potential consumers. Warehouse Receiver/Manager, 01/2019 to 03/2021

Total Wine & More – Dallas, TX

• Managed receiving and processing of incoming shipments, maintaining accurate inventory records.

• Collaborated with merchandising teams to guarantee prompt product stocking. Implemented process improvements that reduced receiving errors by 10%. Supported office management with administrative billing tasks.

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• Streamlined SKU organization processes.

• Expanded expertise in product classifications and manufacturing processes. Rhythm & Blue Dancer, 06/2011 to 06/2017

Dallas Cowboys – Frisco, TX

Developed strong relationships with fellow performers and production staff to foster a positive working environment.

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Performed in a variety of settings such as theaters, television shows, commercials, music videos, and special events.

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Demonstrated professionalism during high-pressure situations adhering strict deadlines while maintaining focus on technique and precision.

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Assisted in choreographing routines, contributing to the creative process and enhancing overall production value.

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Education

University of North Texas - Denton, TX

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