Accounts Payable Human Resource
Resume:
Michele Carroll
Eucha, OK *****
********************@***********.***
Professional Summary
To join a progressive organization in which to utilize my broad knowledge in Human Resource and Property Management Leadership.
Authorized to work in the US for any employer
Willing to relocate to: Tulsa, OK - Fayetteville, AR Work Experience
Director of Hotel Operations
Woodham Hospitality & Property MGT Group-Dallas, TX October 2006 to Present
Inspect all physical aspects of the Apartments and/or Hotels appearance on a continual basis in accordance with standards. Has an active gaming license for hotel and casinos, beverage licensing with the able commission. A well renowned Director of hotel and resorts with several tribes,
• Head up leads for all corporate and bedspace units
• Prepare MMR Reports
• Complete and prepare variance reports
• Complete and prepare all closing documents for the property and owners
• Increase revenue and NOI
• Stay in compliance with the State Board of Health and Safety
• Build relationships within Ft. Sill Housing
• Respond to all Apartment emergencies immediately in a calm and effective manner consistent with Policy and procedures
• Multi-phone line system
• Responsibilities including absolute satisfaction of customers
• Initialize Customer Relations and create a Positive Atmosphere
• Retain clients and repeat business
• Handles all EEOC complaints, Unemployment claims, and all OHFA complaints
• Credit Check Charge back
• Weekly Status Reports
• Market Surveys
• Target Accounts
• Process Accounts Payable/Receivables
• Check-Run
• Daily Bank Deposits
• Process all Move in/Move outs
• Control Revenue Expense Budget
• Monitor all purchases to ensure budget is met
• Manage all staff to ensure daily Procedures are followed
• Stay incompliance with HUD
• React and Management Review
• Prepare all work schedules
• Prepare payroll
• Inspect all units
• File all evictions and stay within the Oklahoma Tenant Law's
• Manage Conventional, Military Bedspaces and Corporate Housing totaling 720 units
• Process all new employees and exit interviews of termination of employees
• Over seeing all PO's and invoices to Riverstone
• Worked very closely with Southwest Housing Authority Director of Hotel Operations
Buffalo Run Casino & Resort
August 2004 to December 2006
Inspect all physical aspects of the hotel appearance on a continual basis in accordance with standards
1. Respond to all hotel emergencies immediately in a calm and effective manner consistent with company
Policy and procedures
Multi-phone line system
Responsibilities including absolute satisfaction of customers
Initialize Customer Relations and create a Positive Atmosphere
Retain clients and repeat business
Handles all EEOC complaints, Unemployment claims, and all gaming complaints
Credit Check Charge back
Weekly Status Reports
Market Surveys
Target Accounts
Process Accounts Payable/Receivables
Check-Run
Daily Bank Deposits
Process all Move in/Move outs
Control Revenue Expense Budget
Monitor all purchases to ensure budget is met
Manage all staff to ensure daily Procedures are followed
Stay incompliance with gaming commission
React and Management Review
Prepare all work schedules
Prepare payroll
Inspect all units
Weekly Forecast
Process all new employees and exit interviews of termination of employees
Over seeing all PO's and invoices
Work closely with the tribe to ensure that their processes are a adhere to General Manager
Laquita Inn and Suites-Lawton, OK
February 2001 to June 2004
General Manager (GM)
Holiday Inn-Lawton, OK
May 1998 to February 2001
Director of Operations
Executive INN-Lawton, OK
August 1994 to May 1998
Front Desk Clerk/ Office Manager
Professional
Education
Bachelor of Science in Business
University of Arizona
2005
Lawton High School
Computer
Skills
• VP of Field Operations and Key Accounts currently certified in Choice Hotels, Marriott, IHG, Hilton, Director of Sales multiple hotel chains, Business Development Certifications and Licenses
GM Certification
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