T B
Thierno Bah
Professional Summary
Experienced strategic planner and leader with a proven track record of team collaboration and a positive attitude. Strong multitasking abilities and self-motivated, committed to upholding professionalism in all work. Fast learner interested in detail-oriented leadership roles to develop skills and drive organizational success.
Work History
SUN RUN SOLAR - Sales Associate
Hanover, MD
05/2023 - Current
Industry ARC - Data Entry Clerk
Rockville, MD
06/2022 - 01/2025
CEVA Logistics Inc. - Material Handler Team Lead
Jessup, MD
10/2022 - 06/2024
Increased sales revenue by streamlining sales processes and implementing strategic initiatives.
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Increased group sales by developing and implementing effective sales strategies and techniques.
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Developed leads and sales opportunities and followed through with defined sales plan.
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Trained and mentored sales representatives in sales techniques and strategies.
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● Completed data entry tasks with accuracy and efficiency.
● Followed established procedures to enter and process data correctly.
● Organized, sorted, and checked input data against original documents. Scanned documents and saved in database to keep records of essential organizational information.
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● Transported inventory items to appropriate locations.
● Packed items into appropriate containers for shipment. Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
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*******@*****.***
Burtonsville, MD 20866
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Skills
● Commercial Driving (5 years)
● Warehouse Experience
● Materials Handling
● Shipping & Receiving (6 years)
● Sales knowledge (8 years)
● Sales (6 years)
● Sales expertise
● Retail store operations
● Shipment processing
● CRM software proficiency
● Customer engagement
Education
05/2015
Bowie State University
Bowie, MD
Bachelor's degree: Business Marketing
Certifications and Licenses
● Forklift Certification
● Educator License with Stipulations
Microsoft Certified: Power BI Data
Analyst Associate May 2011 to August
2016
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Howard Eco Works - Lead Driver
Bethesda, MD
01/2021 - 08/2023
Flats at Bethesda - Receptionist
Bethesda Md
01/2020 - 06/2022
Hyatt - Receptionist
Washington, DC
09/2017 - 03/2020
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
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Used hand-held scanners and physical logs to accurately track item movements.
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Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
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Skilled at a wide range of repairs, typically for individuals or groups at residential or commercial locations.
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● Tv installing/ mounting. Entertainment center setup. Living room setup Ensure mechanical equipment is in working order and fixed as necessary.
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● Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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Improved customer satisfaction by ensuring timely and accurate deliveries of products.
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Operated vehicle safely in highly congested areas with no traffic violations.
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Maintained upbeat, positive attitude in busy, customer-focused environment.
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Loaded truck and properly secured items to prevent damage for deliveries.
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Worked scheduled hours as required and took on available shifts during holidays and busy periods.
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Maintained visitor log for entering and leaving facility for security purposes.
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Assisted with planning office events and meetings for smooth execution.
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Helped maintain office security by monitoring visitor access and issuing badges.
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Improved data privacy compliance with meticulous management of sensitive information.
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Reduced waiting times for visitors by implementing more efficient check-in process.
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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Confirmed appointments, communicated with clients, and updated client records.
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Answered phone promptly and directed incoming calls to correct offices.
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Kept reception area clean and neat to give visitors positive first impression.
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Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
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Languages
French
Full Professional