Executive Assistant Administrative Support

KATRINA A. JOHNSON

**** ** **** ***, *** *** Lauderdale Lakes, FL 33313 786-***-**** ***********@*****.*** OBJECTIVE

Experienced and results-driven professional seeking an Executive Assistant position in a dynamic environment. Bringing strong organizational, administrative, and communication skills to support senior executives effectively. Adept at managing schedules, coordinating meetings, and facilitating smooth office operations to enhance productivity and achieve company goals.

PROFESSIONAL EXPERIENCE

WINCORP INTERNATIONAL INC.

Office Manager/Executive Assistant

Medley, FL October 2016 – March 2025

• Manage and train administrative staff, ensuring efficient office operations between multiple locations. Including incoming and outgoing correspondence, mail distribution, and document preparation.

• Proficient in providing comprehensive administrative support to senior executives, ensuring smooth day-to-day operations. Provide comprehensive administrative support to trading, accounting, and HR departments.

• Oversee and perform accounting tasks, including invoicing, budget tracking, and financial transactions.

• Expertise in managing complex calendars, scheduling meetings, and coordinating appointments with internal and external stakeholders.

• Skilled in organizing domestic and international travel arrangements, including flights, accommodations, itineraries, and travel expense reports. Coordinate international shipments and maintain accurate financial records.

•. Strong verbal and written communication skills, capable of drafting correspondence, preparing reports, and facilitating clear communication between the executive and other parties.

• Proficient in overseeing office operations, including supply management, vendor relations, and maintenance of office equipment & supplies.

• Experienced in organizing corporate events, conferences, and team-building activities, ensuring successful execution from planning to post-event follow-up.

• Spearheaded the coordination and execution of all company social events, team-building activities, and marketing/trade show events as the Team Lead and Event Planner.

• Excellent interpersonal skills, capable of building positive relationships with colleagues, clients, and partners. NORDSTROM

Sales/Personal Stylist

Aventura/Boca Raton, FL 2012 – 2016

• Provided personalized styling services to clients in the men’s department, ensuring a tailored shopping experience that met individual fashion needs and preferences.

• Prided oneself on delivering exceptional customer service, building lasting relationships with clients through attentive and personalized care.

• Achieved and consistently exceeded personal sales goals, contributing significantly to the department’s revenue.

• Conducted thorough wardrobe consultations, offering expert advice on creating versatile and stylish outfits for various occasions.

• Maintained a deep understanding of current men’s fashion trends, product features, and fit, to effectively assist clients in making informed purchasing decisions.

• Handled customer inquiries and resolved issues with professionalism and efficiency, ensuring a high level of client satisfaction.

• Collaborated with colleagues to create visually appealing displays and merchandising setups that enhanced the shopping experience and drove sales.

• Managed client appointments, maintained detailed client records, and conducted follow-ups to ensure ongoing satisfaction and repeat business.

• Participated in training and development programs to stay current with industry trends and improve service delivery.

OFFICE OF THE PUBLIC DEFENDER

Senior Clerk Typist

Ewing, NJ 2004 – 2010

• Provided comprehensive administrative support to the Law Guardian division within the Public Defender's Office, specializing in cases involving children represented in DYFS (Division of Youth and Family Services) proceedings.

• Produced and managed legal documents, including court filings, affidavits, and case reports, ensuring accuracy and adherence to legal standards and deadlines.

• Maintained confidential case files for children involved in DYFS matters, organizing documentation, tracking court appearances, and facilitating communication between attorneys and clients.

• Interacted professionally with clients, court personnel, and social services agencies, demonstrating sensitivity to the unique needs of children and families involved in legal proceedings.

• Collaborated closely with attorneys and other support staff to advocate for the best interests of children within the child welfare system, contributing to the successful resolution of cases and ensuring quality representation.

EDUCATION

ART INSTITUTE OF FT. LAUDERDALE

Bachelor of Science in Fashion Merchandising

Fort Lauderdale, FL 2010 – 2015

HARRIS SCHOOL OF BUSINESS

Certificate in Legal Technology

Cherry Hill, NJ 2004 – 2005

• Completed 180-hour internship at The Office of Public Defenders. SKILLS

• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and various office management software. Experience with accounting software.

• Familiarity with project management tools (e.g., Asana, Trello)

• Strong verbal and written communication skills exceptional interpersonal skills

• Commitment to maintaining confidentiality & data security, keen attention to detail & accuracy in data entry and record-keeping

• Ability to convey complex information clearly and concisely

• Excellent organizational skills & Strong problem-solving skills

• Very resourceful & adaptable approach to resolving issues.

• Proven ability to multitask and prioritize workload, ability to make informed decisions under pressure.

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