Communications Director, Change Management leader

LAUREN K. FOOTE

571-***-**** LinkedIn ******@*****.***

Healthcare Communications Strategist Driving Executive Influence, Organizational Transformation, and High-Impact Change

Visionary strategist with 25 years of experience guiding leaders through high-stakes transformations with clarity, confidence, and measurable impact. An award-winning communicator and change architect, crafts precision messaging that strengthens executive brands, accelerates adoption, and fosters trust across organizations. More than a strategist, thrives as mentor, collaborator, and advocate, ensuring teams feel empowered, engaged, and aligned in times of change. Bridges data-driven strategy with human-centered leadership makes her an indispensable force for organizations looking to lead with influence and lasting impact.

Skills

•Healthcare Communications & Change Management

•Executive Engagement & Strategic Advisor

•Public Health & Education Campaigns

•Digital Transformation & Data Analytics

•Stakeholder Engagement & Consensus Building

•Health Equity & Community Outreach

•Risk & Crisis Communications

Experience

MITRE McLean 2020 – 2025

Virginia Principal, Enterprise Communications

Lead enterprise-wide communications for 9K+ employees, supporting C-suite executives and promoting strategic initiatives through high-impact digital storytelling.

Led pandemic communications, ensuring clarity and trust in leadership amid uncertainty. Developed messaging for leadership briefings to the White House, Congress, and global COVID-19 task forces.

Launched new digital channels, including a COVID website hub, Slack forums, and virtual office hours with leadership.

Conceived of 2025 executive branding strategy, repositioning the CEO as a "Chief Listening Officer." Confidence in leadership skyrocketed from 12% to 90%, remaining high.

DYNAMIC INTEGRATED SERVICES Senior Manager, VA Health and Benefits 2018 – 2019

Managed a team to counsel the Undersecretary of Benefits on outreach strategy for strategic initiatives.

Crafted briefing materials and talking points for Undersecretary of Benefits’ broadcasts on the “State of the VA,” contributing to improved public confidence.

Led groundbreaking outreach for “Reaching the Most Remote Veterans,” pioneering engagement for underserved populations across Alaska.

Spearheaded 160+ promotional communications, including press coverage, radio outreach, social media, and branded USB cards with 300+ keyword-tagged fact sheets for Veterans without internet access.

Partnered with 20+ stakeholder groups, including tribal leaders, ensuring deep community engagement. Achieved record-breaking participation, awarding $30,000+ in immediate benefits and enrolling Veterans for millions in back payments.

GRANT THORNTON, Experienced Manager, Healthcare Strategy 2016 – 2018

Managed multiple healthcare contracts, strategic advisory role to CIO and senior officials, led teams, and contributed to the largest win in the healthcare practice at the time.

Designed and facilitated first-ever National Veterans Health Administration Summit, tackling wait time reduction and healthcare accessibility, writing after action report and summary for Secretary of Veterans Affairs, to use in White House and Congressional briefings on healthcare policy.

Managed multi-million-dollar contracts, creating reports enumerating costs of services, providing the VA Secretary to influence key stakeholders and Congress on justification for annual funding.

CGH TECHNOLOGIES, Deputy Program Manager, Change and Organizational Excellence 2011 – 2016

Helped establish the firm’s first healthcare, change management and communications practice, deputy director, led workshops to align new team to be productive and restored trust.

Spearheaded three-year strategic planning with senior Federal Aviation Administration (FAA) leaders, ensuring alignment with congressional mandates and setting measurable performance outcomes.

CO-led first and second=ever ATO leadership off-sites to set the strategy for 35K person organization.

Designed and facilitated organizational excellence workshops following 35K-person reorganization, implementing data-driven efficiencies to unify teams and focus on strategic priorities.

BOOZ ALLEN HAMILTON, Lead Associate, Communications and Change Management 2007 – 2011

Managed client-portfolios and teams in DoD, healthcare, CDC, NIH, and civic agencies, generating millions in follow on work. Trusted as senior advisor to agency leadership.

Led multiple, million-dollar contracts, reporting accurate financial reports and forecasts.

Headed all healthcare transformation communications for 7M+ service members and families. Developed and conducted readiness assessment and working with populations to accept change.

Developed messaging and promotional materials to educate healthcare providers on CDC vaccine distribution programs, optimizing engagement through digital communications.

Education and Certifications

•Bachelor of Arts (BA), English and Foreign Affairs, University of Virginia, Charlottesville, VA

•Graduate Certificate, Change Management Advanced Practitioner (CMAP), Georgetown University, Charlottesville

•Gallup Strengths, Trained Facilitator

Achievements and Awards

Multiple MarCom Platinum and Gold Awards — Healthcare communications excellence

Gold Magellan Award — Transformational healthcare strategy

LACP “Top 50” Communications Programs of Year 2009, 2010, 2011 in healthcare initiatives

Gallup Strengths: Connectedness Achiever Responsibility Strategic Intellection

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