Professional summary Hardworking and reliable professional with strong background in customer service. Highly motivated and able to thrive in a fast paced atmosphere. Very organized, proactive and punctual with team-oriented mentality. Lexia Venturi
11317 N Tresana Ave, Fresno, US, 93730 / 559-***-**** / ***********@*****.*** Employment history
JUN 2022 - 2023
FRESNO, CA
Barista, Starbucks
• Collected payments and provided accurate change.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Maintained calm demeanor during high-volume periods and special events.
• Memorized official and off-menu coffee and tea preparations.
• Received and accurately processed customer payments.
• Supported highest standards of conduct and service to support company reputation.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Created complex, hand-crafted beverages based upon customer preferences.
• Followed health, safety and sanitation guidelines to pass state inspections.
• Greeted guests with pleasant smile and superior customer service.
• Cleaned and sanitized work areas, utensils and equipment. OCT 2023 - JAN 2024
FRESNO, CALIFORNIA
Host, Tahoe joes
• Inspected dining and serving areas for cleanliness and proper setup.
• Informed patrons of establishment specials and promotions.
• Managed dining room layout to maximize efficiency of staff members.
• Helped service staff handle demand by distributing food and beverages.
• Initiate and maintain waitlist
• Greeted guest
• Answered phone calls
• Scheduled and confirmed reservations
• Dealt with payments
• Handled POS system
• Directed patrons to lounges and waiting areas.
• Communicated with servers about new tables, changes in food availability and customer comments. NOV 2018 - OCT 2020
FRESNO, CA
Receptionist, Brandy morton
• Scheduled and confirmed appointments.
• Maintained daily calendars.
• Processed payments.
• Answered phone calls, provided information to callers.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Booked appointments to allow sufficient time for requested services.
• Greeted guests and members upon arrival to create positive first impressions.
• Sanitized tools, followed safety standards and kept salon clean and safe.
• Fostered clean and sanitary work environment to protect customers and staff from infection. 2024 - 2025
FRESNO
Server, Zaatar
Delivered exceptional dining service while mastering menu knowledge and maintaining high customer satisfaction through attentive, personalized interactions Operated POS system
Greeted customers
Served food and beverages to patrons
Explained menu options to guests
Handled money transactions
Collected dirty dishes and glasses
Education
JAN 2024 - PRESENT
FRESNO, CA
Cosmetology, Lyles College of Beauty
JAN 2022
FRESNO, CA
Microblading Certification, Kalon Studio And Academy MAY 2021
FRESNO, CA
High School Diploma, Clovis Online Charter School
Skills Customer Service Problem Solving
Conflict Resolution Creativity
Adaptability Attention to Detail