Data Entry Management

Location:

Medford, MA

Salary:

$33/hr

Posted:

June 10, 2025

Contact this candidate

Resume:

DANIELLE COUTURE

**** ******** **, ***, **, *****

************@*****.*** • 207-***-****

PROFESSIONAL SUMMARY

Experienced Data Entry Specialist with 10+ years of expertise in data management, contract negotiation, and project coordination. With over 10 years of customer service experience, I excel at building strong client relationships and ensuring satisfaction. Skilled in leveraging AI prompting to enhance operational efficiency, improve data accuracy, and streamline workflows. Proven track record in utilizing AI-driven insights for decision-making, process optimization, and client engagement. Known for meticulous attention to detail, strong communication skills, and adaptability to new technologies. Thrives in collaborative environments while also excelling in independent work, consistently delivering results whether working within a team or autonomously.

EMPLOYMENT HISTORY

STUDIO COORDINATOR / ARTIST

510 Villa Heights

Nov 2021 - Present

Charlotte, NC

●Increased customer engagement through customized designs based on client interests, utilizing AI prompting to generate unique design concepts and explore diverse creative possibilities.

●Scheduled and coordinated consultations efficiently, reducing administrative time by automating appointment management and streamlining communication.

●Boosted brand visibility and sales by marketing themed designs and leveraging AI to create personalized promotional content. Targeted audiences using behavior analysis to optimize promotional strategies.

●Analyzed market trends to adapt design choices to evolving customer preferences, leveraging analytics to refine offerings based on real-time feedback.

●Promoted seasonal designs to increase customer engagement during key sales periods, utilizing predictive tools to personalize marketing and design choices.

●Maintained strict sanitation protocols and ensured compliance with health regulations while managing and tracking inventory and sanitation schedules.

●Enhanced the creative process through the use of advanced digital tools, incorporating AI-generated suggestions to inspire innovative design techniques and refine artistic styles.

●Fostered stronger client relationships by leveraging personalized interaction strategies, ensuring that designs align closely with client preferences and expectations.

BARTENDER

Wooden Robot

May 2018 - Feb 2023

Charlotte, NC

●Serve drinks and food, elevating customer satisfaction in busy settings.

●Address customer needs swiftly, creating a welcoming atmosphere.

●Increased sales through attentive service and tailored recommendations.

●Improved service efficiency during peak hours, enhancing satisfaction scores.

●Engaged with patrons for personalized experiences, fostering repeat visits.

●Educated customers on menu offerings, resulting in increased upselling opportunities and enhanced dining experiences.

●Delivered prompt service, enhancing customer experience and driving repeat business through effective communication and problem-solving.

●Cultivated a vibrant atmosphere, engaging customers with personalized interactions that led to notable increases in satisfaction and loyalty.

●Collaborated with kitchen staff to ensure timely food service, resulting in improved dining experiences and seamless operations during rush hours.

●Maintained cleanliness and organization at the bar, ensuring a welcoming environment that significantly enhanced customer satisfaction scores.

●Delivered exceptional service in high-pressure environments, boosting customer loyalty and enhancing overall satisfaction.

MORTGAGE LOAN ASSISTANT

Grown Home Loans

Jan 2019 - Mar 2020

Charlotte, NC

●Reviewed and entered data accurately, ensuring database integrity and compliance.

●Verified documents for compliance, facilitating smooth loan processing.

●Addressed customer inquiries, resolving issues to enhance client satisfaction.

●Developed knowledge of mortgage regulations, supporting compliant lending.

●Processed loan applications, ensuring documentation accuracy and completeness.

●Streamlined application processes with precision, enhancing compliance and reducing errors, ensuring timely approvals.

●Collaborated with team members and realtors to streamline document verification, fostering an environment of shared success and efficiency.

●Reviewed mortgage regulations to identify compliance gaps, contributing to improved lending practices and risk.

●Embraced learning opportunities and demonstrated strong work ethic, consistently meeting deadlines and exceeding performance expectations.

●Partnered with team members to enhance document verification processes, improving efficiency and client satisfaction.

FRONT DESK ASSOCIATE

RE Salon and MedSpa

Jun 2018 - Nov 2019

Charlotte, NC

●Implemented efficient phone answering techniques, contributing to a noticeable increase in appointment bookings and client retention.

●Scheduled and stacked appointments, enhancing client satisfaction through prompt and timely services.

●Supported stylists and medical staff, ensuring compliance with HIPAA standards, fostering a secure environment for client information.

●Gathered vital client information, facilitating seamless future visits and service efficiency.

●Managed client concerns and inquiries, enhancing customer satisfaction through effective communication.

●Demonstrated a strong work ethic and punctuality, ensuring smooth front desk operations and a welcoming atmosphere for clients.

●Streamlined appointment processes by assisting team members, resulting in improved client retention and satisfaction rates.

MANAGER / BARTENDER

Montford Billiards

Aug 2016 - Aug 2019

Charlotte, NC

●Crafted custom drinks, enhancing customer satisfaction and loyalty.

●Ensured compliance with NC laws, maintaining club legal standards.

●Prepared bar for events, boosting venue's social engagement.

●Directed social media efforts, increasing online presence and attention.

●Resolved customer and technical issues, improving service efficiency.

●Streamlined bar operations, enhancing service efficiency and customer satisfaction through effective team coordination.

●Mentored new staff on best practices in customer service and drink preparation, fostering a collaborative work environment.

●Initiated themed events and holidays that attracted diverse clientele, significantly boosting foot traffic and bar sales.

●Analyzed customer feedback to identify trends, implementing changes that led to measurable improvements in service quality.

●Promoted special offers through social media, effectively increasing customer engagement and driving sales growth.

●Developed engaging promotional events, boosting foot traffic and creating a vibrant atmosphere for patrons.

CLIENT RELATIONSHIP MANAGER / RECRUITER

Euclid Innovations

Apr 2015 - Nov 2016

Charlotte, NC

●Led cross-functional teams to exceed revenue targets and enhance client satisfaction.

●Executed B2B sales strategies, boosting client acquisition and retention.

●Managed recruitment processes, improving candidate quality and reducing time-to-hire.

●Facilitated client meetings, expanding business reach and profitability.

●Ensured compliance with immigration regulations, streamlining on-boarding for international hires.

●Analyzed market trends to identify new business opportunities, driving strategic initiatives that expanded client base and increased revenue.

●Mentored junior team members in best practices for client management and recruitment, fostering a collaborative and growth-oriented environment.

●Implemented new client engagement strategies that enhanced service delivery and contributed to measurable improvements in client satisfaction.

●Cultivated strong client relationships, driving significant revenue growth and client retention through tailored engagement strategies.

●Evaluated market dynamics to uncover new opportunities, leading to strategic initiatives that broadened the client portfolio and enhanced profitability.

●Drove recruitment efforts, refining selection processes to elevate candidate quality and expedite hiring timelines, resulting in improved team performance.

ACCOUNT MANAGER

DermaZinc

Jan 2013 - May 2014

Scarborough, ME

●Facilitated presentations and marketing efforts at trade shows across the U.S., enhancing client knowledge and product understanding.

●Led sales presentations, securing new business opportunities and strengthening client relationships with practitioners and doctors offices.

●Addressed B2B sales assessing client needs, optimizing product solutions and improving customer retention.

●Led strategic account management initiatives, developed client relationships, and implemented solutions driving substantial revenue growth.

●Pioneered new account management approaches, streamlined communication processes, and implemented efficient workflow solutions.

EDUCATION

Bachelor of Communications (BA)

Southern New Hampshire University

Graduated: May 2022

Associate of Arts (AA)

Southern Maine Community College

Graduated: May 2018

Diploma

Livermore Falls High School

Graduated: June 2014

Licenses & Certifications

●ChatGPT Advanced Data Analysis