Medical Assistant Customer Service
Resume:
Makeiya Fourney
Richburg, SC *****
**********@*******.***
Willing to relocate to: Charlotte, NC - Rock Hill, SC - Lancaster, SC Authorized to work in the US for any employer
Work Experience
Medical Assistant
Rock Hill Pediatrics-Fort Mill, SC
September 2023 to Present
• Administered immunizations and injections
• Collected samples for testing
• Logged vital signs and medical history
• Used EPIC
• Restocked equipment in treatment rooms
• Filing/faxing/scanning paperwork
• Calling patients/pharmacies
Registered Medical Assistant
Carolina Family Healthcare-Charlotte, NC
July 2023 to September 2023
• Administered immunizations and injections
• Collected samples for testing
• Logged vital signs and medical history
• Used EPIC
• Restocked equipment in treatment rooms
• Filing/faxing/scanning paperwork
• Calling patients/pharmacies
Customer Service Representative
GoHealth-Charlotte, NC
March 2022 to September 2023
• Conduct 100 daily outbound/inbound calls to potential customers.
• Provide an excellent customer service experience for all customers.
• Proactively looked for solutions to problems to improve customers’ experience. Sales Associate and Cashier
Foot Locker-Rock Hill, SC
October 2017 to December 2022
collecting cash/checks, closings money drawer/store, helping/greeting customers, answering phone calls, solving over phone/ in store.
Warehouse Associate
West Marine-Rock Hill, SC
May 2022 to August 2022
Picking items, packing, shipping
Picker/Packer
synders lance-Charlotte, NC
May 2020 to December 2020
Picker
Packing
Mixer
Education
Associate in Science (AS) in Medical Assistant
Southeastern Community College - Charlotte, NC
August 2022 to Present
High school
lewisville high - Richburg, SC
August 2014 to June 2018
Skills
• Medical Records
• Data entry
• Patient monitoring
• English
• Medical terminology
• Phlebotomy
• Epic
• Transcription
• Packaging
• Customer Service (4 years)
• Applied behavior analysis
• Customer service
• Vital Signs
• Warehouse Experience (2 years)
• Anatomy knowledge
• Medical scheduling
• Writing skills
• Venipuncture
• Experience Administering Injections
• Microsoft Word
• EHR systems
• Patient observation
• Medical Office Experience
• Windows
• Phone etiquette
• Proofreading
• Physiology knowledge
Certifications and Licenses
CPR Certification
Driver's License
RMA
January 2024 to February 2027
Certified Phlebotomy Technician (CPT)
November 2022 to November 2024
BLS/CPR
December 2021 to December 2023
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