Customer Service Accounts Payable

KAREN LATOUCHE

*** ********** *****,

Englewood, New Jersey 07631

201-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and highly organized bookkeeping professional with extensive experience in accounting, payroll, financial reconciliation, and customer service. Adept at utilizing accounting software, Microsoft Office Suite, and financial reporting tools to enhance business operations. Strong background in financial analysis, vendor management, and team supervision.

PROFESSIONAL EXPERIENCE

SALES ASSOCIATE / CUSTOMER SERVICE ASSOCIATE

LOWE’S Paramus, New Jersey March 2016 – Present

●Provide excellent customer service by assisting customers with product inquiries and purchases.

●Manage inventory control, receiving and verifying goods from shipments.

●Supervise and train staff in the Lawn and Garden department.

●Handle markdowns and clearance product placements.

●Conduct weekly inventory audits to ensure stock accuracy.

ACCOUNTING OFFICER - Bank Reconciliation & Accounts Receivable

Chukka Caribbean Adventure Montego Bay, Jamaica

● Reconciled 14 bank accounts using Great Plains Dynamics software.

●Processed customer invoices, tracked payments, and resolved outstanding balances.

●Cash Audit.

●Generated and reviewed weekly aging reports for management.

Payroll Administration

●Processed bi-weekly payroll for 370+ employees, ensuring accuracy and compliance.

●Verified and corrected departmental payroll submissions before final processing.

●Uploaded salary payments to staff bank accounts and prepared journal entries.

●Developed payroll reports for management analysis.

SEMI - SENIOR AUDITOR

PKF/AFM CHARTERED ACCOUNTANTS, QuickBooks Jamaica

●Assisted in preparing audited financial statements and statutory reports.

●Conducted financial analysis and compiled fixed asset schedules.

●Managed accounts payable, customer invoices, and bank reconciliations

●Assist in the preparations of Fixed Asset Schedules

●Assist in the preparation of Audited Financial Statement

ACCOUNTS PAYABLE & PAYROLL OFFICER

ISLAND COMMUNICATION LTD, Jamaica

●Processed vendor invoices, prepared checks, and reconciled statements.

●Ensured compliance with purchase orders and resolved discrepancies.

●Prepare weekly reports.

EDUCATION

●NATIONAL ASSOCIATION OF CERTIFIED PUBLIC BOOKKEEPER– NACPB

Bookkeeping Certification

●Rio Salado College - Professional Microsoft Office Microsoft Excel (Grade B) Microsoft Word (Grade B) Microsoft PowerPoint (Grade B)

●ACCA Level 2

●Richmond Technical High School - Caribbean Secondary Examination Council (CSEC):

●Principles of Accounts – Grade 2

●School Leaving Certificate

KEY SKILLS

●Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

●Advanced Excel skills (VLOOKUP, Pivot Tables, Charts, and Formulas)

●Accounting Software: QuickBooks, Sage, Great Plains Dynamics, Turbo Pay

●Bank Reconciliation, Accounts Payable/Receivable, and Payroll Processing

●Financial Reporting and Statement Preparation

●Strong Analytical and Problem-Solving Skills

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