Direct Care Provider
Resume:
John KIMA
****.*.*****@*****.***
EDUCATION
bachelor of elective studies
Minor in Communication
Minor in Human Relations
Concordia st paul
•accredited by national association of schools of arts and design (nasad), national association of schools of music (nasm) and national association of schools of theatre (nast)
•Worked 40 hours weekly while attending college full time
•Volunteered on average about 10 hrs a week
Employment
Caring Hands Minnesota 2015-present
Direct care provider
•provided appropriate care to clients in need and administer drugs
•developed strong interpersonal communication skills to better serve the needs of the clients and provide quality service
•Trained approximately 5 new employees on company policies and procedures
•demonstrate skills of working effectively without supervision
•Ability to communicate verbally with people inside and outside an organization ( clients and employer)
Opal Services Eagan May 2005- 2014
Direct care provider
•Provide direct support to residents, ensuring their safety and well-being.
•Assist with daily living activities such as bathing, dressing, grooming, and meal preparation.
•Monitor and document residents' behavior, progress, and concerns.
•Administer medications (if certified) and follow medical care plans.
•Emotional & Behavioral Support:
•Offer guidance and emotional support to residents.
•Implement behavioral support plans as directed by supervisors.
•Intervene in crisis situations using de-escalation techniques.
•Household Duties:
•Maintain a clean and organized living space.
•Assist residents with household chores and teach independent living skills.
•Ensure compliance with health and safety regulations.
•Program & Community Engagement:
•Plan and participate in recreational and social activities.
•Encourage residents to engage in educational and vocational programs.
•Accompany residents to appointments, outings, and community events.
•Documentation & Communication:
•Maintain accurate records and reports, including incident reports and daily logs.
•Communicate effectively with team members, supervisors, and external service providers.
Attend staff meetings and training as required.
Preferred Credit INC, Saint cloud Minnesota
collection Agent
•strengthened customer service skills by effectively completing transactions and updating customer accounts
•improved attention to detail skills by successfully understanding company programs used to manage accounts
•solidified time management skills by contacting hundreds of customers daily
•Collaborated ideas in small group settings to improve company services and relationships to customers
•Ability to work in a team structure by workings as a member of my department to achieve department goals
•Ability to make decisions and solve problems
Activities, skills and achievements
Global Leadership Award, (SCSU) December 2014
•one of 20 students in graduating class of 2014 that was given this award for outstanding leadership and awareness
Member, Communication Club
•Ability to obtain and process information by contributing suggestions to help the club accomplish its goals
Member, African students Association
•Ability to plan, organize and prioritize work by executing plans and promoting events to students and faculty members
Contact this candidate