Talent Acquisition Human Resources

Brock Tonn

SPHR, SHRM-SCP

**** ******* ****** ********* *****, CO USA 80126

303-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Business-centric leader devoted to leveraging Human Capital & Culture to achieve operational goals

Service-oriented human resource professional with leadership experience in Human Resources, Training (including Program Design/Development, and large-scale deployment and implementation), Recruiting, Succession Planning, Heart-Centered Culture/Engagement- centered Initiatives, Organizational Development and Leadership Development

Global recruiting experience on multiple continents, and HR/Learning support on international scale

Reputation for building collaborative relationships resulting in improved efficiencies, productivity, and profitability

Avid traveler, hospitality and tourism lover, food and wine geek, with experience living abroad

PROFESSIONAL EXPERIENCE

The Albertsons Companies, Centennial, CO (2004-2025)

Senior Human Resource Manager (2020-2025)

Learning, Leadership Development & Organizational Culture (2004-2020)

Led and developed HR, Learning & Leadership Development, and Talent Acquisition Teams.

Served as single retail HR representative on the People Transformation team for a $25 Billion merger/acquisition.

Employee Relations for non-union workforce and corporate staff.

Developed and Managed J1 recruiting and seasonal student worker program (involving bi-monthly international recruiting and J1 visa processing); increased program participants 300% saving $0.5M-0.75M per year, creating several Safeway-only overseas partner communities.

Facilitate leadership development curriculum and organizational effectiveness solutions for division of 11000 employees.

Redesigned HR functions through a major acquisition.

Managed the HR/Training budget ($4M)-non-Labor/Benefit expenses (Emp. Relations, Engagement, Learning).

Monitored the quality and quantity of all divisional Leadership Development, Non-Union Employee Relations, Organizational Development and Training Implementations.

Provided guidance on Talent Engagement and Organizational Development and Design for all levels, including multi-rater (360) feedback tools.

Created focused leadership development plans and career pathing for all high potential managers, spent significant time culture coaching.

Created and maintained systems and processes to track hours and dollars spent on specific HR compliance and job skill training/development programs, obtaining ROI.

Managed the process for assessing Management capability/Assessment Centers

Managed and facilitated succession planning processes and plan execution for the Division

Led the Talent Acquisition Team to drive Brand Image; focus on external Store Director and Regional Support Office recruitment/onboarding.

Implemented corporate selection, onboarding, and management development processes for internal and external succession programs resulting in improved efficiency.

Responsible for increasing the quality of applicants, participants, and graduates of all development programs, while meeting business placement needs.

Drove military officer recruitment, developed specialized training and leadership onboarding processes.

Successful in increasing the compliance levels on local, state, and federal government compliance programs.

Partnered as SME on the project team for two Learning Management System Implementations; drove successful implementation of Learning Management Systems, serving as project team subject matter expert.

Launched Balanced Workforce/Diversity initiatives; participated on DEI Council.

Execute the Associate Engagement Survey (Climate/Pulse) process and growth plans to proactively set culture waypoints to ensure our People Strategy is aligned with our Business Strategy.

Large scale conference and event planning, organization, and execution (100-300+ attendees)

Brock Tonn (continued) Page Two

La Quinta Inns, Inc., Irving, TX

Training Manager (2000-2004)

Managed the productivity and development of the franchise training staff and managed the departmental budget.

Administered PeopleSoft HR Portal and created a Training Website.

Prepared, conducted and coordinated various training sessions for corporate and franchise audiences.

Conducted needs and gap analyses, designed and implemented training solutions.

Led large-scale rollout of conversion training on multiple occasions, ranging from 32 to 300 simultaneous properties.

Collaborated on the design of testing materials to measure learning progress and evaluate the effectiveness of individual programs.

Part of a team that introduced e-Learning and Web Based Training to the Company and successfully implemented phase one of a four-year training plan.

Innovative Hospitality Solutions, Vancouver, BC

Training Consultant (1999-2000)

Conducted end-user staff and management training to ensure a smooth installation process and minimize post-installation support requirements.

Consulted with customers to determine and review hardware, software, and system functional specifications.

Tested designated computer systems according to design specifications.

Validated equipment and system efficiency for Go Live.

RELATED EXPERIENCE

Global Consulting experience with Runzheimer International (Global goods valuation and pricing services)

Various Operations positions within Hyatt, Residence Inn, Lodo Inn, Geneva National Golf Club

Manager on Duty, Housekeeping Supervisor, Front Desk Supervisor, Guest Service Lead, Prep Cook, Waiter, Bartender

Supervisory and Operations positions with Rocky Mountain Park Company (National Park Service Concessionaire)

Various operation positions within Retail Grocery Stores

Front End Supervisor, Checker, Clerk

EDUCATION

CERTIFICATIONS, AFFILIATIONS & AWARDS

Master of Science-Business/Hotel, Restaurant & Tourism Management

Daniels College of Business, University of Denver 1999

Bachelor of Arts-

International Business/German

University of Wisconsin-Oshkosh 1996

SPHR Certification (HRCI)

SHRM-SCP Certification (SHRM)

Western Association of Food Chains Business Representative (WAFC)

Organizational Development Certificate (DePaul University/Linkage)

Leadership Development Certificate (DePaul University/Linkage)

Development Dimensions International (DDI) Certified Facilitator

Strategic Human Resources, Delivering Business Results (SHRM)

Zenger Folkman Certified Facilitator

Green Belt Six Sigma Certification

Center for Effective Performance Certified Training Manager; Criterion Referenced Instructional Design

Courses in Succession Planning and Talent Management (Linkage)

Colorado FBLA

Colorado Human Resource Association Strategic Planning Committee Member

CHART (Council of Hotel and Restaurant Trainers)

ASTD (American Society for Training & Development)

Safeway Companies OneHR Leadership Excellence award winner

Albertsons/Safeway Gold Medal Winner

PLATFORMS

WFM: ADP, Workforce Software, Ceridian, PeopleSoft/Oracle, SAP, Workday, iCIMS, Bamboo, Salesforce, Proprietary Systems

MS Office: Outlook, Word, Excel, Word and PowerPoint

PMS/Res: Agilysys LMS, Amadeus Delphi, Infor HMS, Oracle Opera

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