Summary of Qualifications
Accounts Payable Administrative Support Confidentiality Customer Service Data Entry Effective Organizational Skills Multitasking Interdepartmental Coordination Team Building Skills
Licenses
Paraprofessional: June 6, 2023 – June 30, 2028
Education
Rock Valley College, May 8, 2017 – June 27, 2017 – CNA
Rockford Career College, July 2015 – December 2016 – MA
Professional Experience
UIC Health Sciences Campus of Rockford, Rockford, IL
Front Desk Associate January 21, 2025 – Present
Operate a multiple switch board line
Transfer incoming calls to the correct department/individual
Schedule University events/classes
Make announcements on overhead paging system
Sign out Loaner building badges
Set-up badging credentials for student and staff badges
Work closely with campus security
Winnebago School District #323, Winnebago, IL
Paraprofessional September 2022 – August 2024
Aiding teacher/instructor with classroom duties
Assisting student in the classroom
Monitoring student at a 1:1 when needed
Recess and lunch room monitor
School support staff
Javon Bae Hospital (Mercy Health Hospital), Rockford, IL
Certified Nursing Assistant (CNA) November 18, 2019 – September 2022
Patient Experience Specialist January 13, 2019 – November 2019
Certified Nursing Assistant (CNA) May 29, 2018 – January 2019
Assist patients with ADLs
Performing Nurse aide duties to assist fellow Nurses
Responsible for assisting in trainee education with patients and orientation to hospital units
Assisting with patient procedures, discharge, and/or lab collection
FTD Creations Dog Grooming, Winnebago, IL
Secretary/Receptionist/Bather/Groomer 1999 – December 2020
Answer business phone
Schedule appointments based on groomer availability
Document groom that was completed on clients’ dog(s)
File customers card in filing system
Deposit money into bank
Assist with balancing book keeping
Maintain product and notify manager of product that needs ordering
Stock new product in correct product rotation
Computer/Office Skills
Ad Astra Adobe AvaSure – Patient Safety System Browsers Copier/Scanner Dual Screen Monitors Epic Electronic Charting E-mail(Multi-servers) Keyboard Commands M-pulse (Work order system) Microsoft Office Programs Paper charting Printer Fax Machine Telephone VAX Bading System
Volunteer Work
FTD Creations Dog Grooming December 2018 – Present
Assist with busy days in the shop
File client cards
Assist with clean up
Assist with scheduling clients
Restocking new merchandise
Team Mom (Competitive Cheerleading) May 2017 – Present
First aid unit
Assist coaches with practice and competitions
Mentor Young girls/boys
Plan parties/team bonding events.
Winnebago 4th of July Committee August 2003 – August 2016
Assist visitors with finding their way around the festival
Assist with setup/tear down of event
Head of silent raffle items for the festival
References
Diana Quick 815-***-****
Winnebago, IL
Known for 35+ years
Former Manager
Sara Edler 815-***-****
Winnebago, IL
Known for 4 years
Mentor/former co-worker
Rachel Bloom 815-***-****
Rockford, IL
Known 6 years
Personal reference