High School Customer Service

SKILLS

+ Leadership skills

+ Problem-solving skills

+ Recovery guidance

+ Drug and alcohol abuse

counseling

+ Crisis response and intervention

planning

+ Advanced Cardiac Life Support

+ Group psychotherapy expert

+ Extensive dual-diagnosis

therapist

+ Relapse prevention planning

+ Effective collaboration and

interaction

+ Relapse prevention

+ Professional boundaries

EDUCATION

NEO A&M College

Miami, OK « 01/2006

Associates Degree of Science:

Nursing

Miami High School

Miami, OK + 01/2001

High School: Honors Graduate

Graduated with Honors

PROFESSIONAL SUMMARY

Experienced professional with a diverse background in nursing, peer

recovery, management, sales, customer service, and HR departments.

Skilled in team management, multitasking, and strategic

implementation for successful outcomes. Demonstrated strengths in

analytical thinking, therapeutic communication, teamwork, and

reliability. Eager to leverage leadership abilities and strategic mindset

in a new career opportunity to contribute as a hardworking, fast.

learner, and valuable asset to your team.

WORK HISTORY

Peer recovery support specialist/registered behavioral health

technician

11/2022 - 07/2024

+ Observe and document the behaviors of patients. Listen to patients

share their concerns and liaise with medical staff about those issues.

Administer patients’ treatment plans, which includes administering

medications to patients.

Hollywood Recovery - Administrative Assistant/Outreach Coordinator

North Hollywood, CA + 10/2020 - 10/2022

+ Executed tasks related to admissions, intake, programming, and

marketing for Mental Health and Substance Abuse outpatient

programs.

Smokin Odie’s BBQ - Assistant Manager - HR

Miami, OK + 05/2017 - 08/2020

+ Resolved employee disputes in a timely manner, fostering a positive

workplace environment and minimizing disruptions.

+ Managed payroll administration, ensuring timely and accurate salary

disbursements to all employees.

+ Developed a company-wide training program, improving staff

skillsets and boosting overall productivity levels.

Clinical Staffing Services - Registered Nurse in Cardiovascular

Intensive Care Unit

Santa Ana, CA + 02/2012 - 09/2017

+ Manage highly sophisticated medical equipment and work closely

with physicians following open heart surgery.

+ Demonstrated advanced critical thinking skills while managing

complex clinical situations involving multiple organ systems failures

in critically ill patients.

St John’s Regional Medical Center - Critical Care Registered Nurse

Joplin, MO + 07/2006 - 08/2012

Monitor patients, administer medications, chart care, respond to

emergencies, and care for patients who are intubated, ventilated,

or require specialized medical equipment.

Monitored hemodynamic parameters and analyzed complex data

sets, making appropriate adjustments to treatment plans based on

patient response.

+ Demonstrated a high level of adaptability in adjusting to ever-

changing patient acuity levels within the critical care unit, ensuring

consistent delivery of safe and effective nursing care.

Contact this candidate