Security Guard Warehouse Worker
Resume:
Melvin Strong
Lake Forest, CA *****
*********************@***********.***
Professional Summary
I am a hard worker experienced in problem solving and time management. Aiming to leverage my abilities to successfully become a valuable asset to your company! Work Experience
Security guard
Protection America-Santa Ana, CA
February 2022 to November 2024
Sites :
Shelters,: patrolled, searched property, video surveillance, solve disputes, write reports. Mission: monitor occupants
Self Employed
Strong Restoration Services LLC-Lake Forest
April 2020 to December 2021
• Unloaded and identified building materials, machinery and tools, distributing to appropriate locations according to project plans and specifications.
• Lubricated, cleaned and repaired machinery, equipment and tools.
• Performed general maintenance and repair.
• Participated in ongoing training to enhance job skills and knowledge. Warehouse Worker
Tawa Supermarket-Buena Park
July 2019 to August 2019
• Read orders to determine catalog numbers, colors, and quantities of merchandise.
• Obtained merchandise from bins and shelves.
• Used forklift and pallet jacks to transport items to staging areas or loading docks.
• Used ID tags, stamps and electronic marking tools to mark stock items. Adult caregiver
Housing authority of Orange county-Garden Grove, CA August 2008 to August 2011
• Provided compassionate care and support to elderly adults, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Created personalized care plans tailored to individual needs and preferences
• Maintained a clean and organized living environment for clients
• Prepared nutritious meals according to dietary restrictions and preferences
• Managed household tasks including laundry, cleaning, and grocery shopping
• Accompanied clients on outings such as doctor's appointments or social events
• Engaged in meaningful conversations and activities to promote mental stimulation
• Monitored vital signs and reported any changes or concerns to healthcare professionals
• Administered medications accurately following prescribed dosages and schedules
• Provided emotional support and companionship to alleviate feelings of loneliness or anxiety
• Assisted with mobility devices such as walkers or wheelchairs when necessary
• Collaborated with family members or healthcare providers to ensure continuity of care
• Documented daily activities, observations, and any significant changes in client's condition
• Implemented strategies for fall prevention resulting in a XX% decrease in accidents among clients
• Developed customized exercise routines that improved strength and mobility for XX% of clients
• Trained new caregivers on best practices for providing quality care resulting in increased client satisfaction scores by XX%
• Demonstrated exceptional problem-solving skills during emergency situations ensuring the safety of clients
• Cultivated strong relationships with families through regular communication providing peace of mind regarding their loved one's well-being
• Served as an advocate for clients' rights ensuring they received appropriate medical attention when needed
• Implemented cognitive stimulation techniques improving memory retention for XX% of clients
• Achieved an overall satisfaction rating of XX% from clients and their families
• Maintained a record of zero medication errors over XX years of caregiving experience
• Assisted in the successful rehabilitation of XX clients following surgery or illness through dedicated care and therapy support
• Demonstrated flexibility by adapting to changing schedules and providing on-call assistance when needed
• Collaborated with healthcare professionals to develop comprehensive care plans tailored to each client's specific needs
• Ensured a safe environment by regularly inspecting home for potential hazards and implementing necessary modifications
• Maintained confidentiality regarding sensitive personal information, respecting privacy rights at all times
• Possessed strong communication skills, effectively relaying important information between healthcare providers, family members, and other caregivers
• Adept at managing challenging behaviors with patience and empathy while maintaining professionalism
• Increased efficiency in daily routines by implementing time-saving strategies resulting in improved productivity levels among caregivers
• Demonstrated cultural sensitivity when working with diverse populations, respecting individual beliefs and customs
• Attended relevant training sessions to stay updated on best practices in elderly care techniques
• Fostered a positive work environment through teamwork, collaboration, and open communication among fellow caregivers
• Closely monitored changes in clients' health conditions or behavior patterns alerting appropriate medical personnel as needed
• Educated family members on proper caregiving techniques empowering them to provide additional support when necessary
Mental health independent living
Family owned business-San Bernardino, CA
February 1990 to August 2001
• Provided comprehensive case management services to adults with mental health disorders, ensuring access to necessary resources and support
• Conducted thorough assessments of clients' needs, strengths, and goals to develop individualized treatment plans
• Collaborated with a multidisciplinary team including psychiatrists, therapists, and social workers to coordinate care for clients
• Advocated for clients' rights and facilitated communication between clients and service providers
• Monitored client progress regularly through ongoing assessment and evaluation of treatment effectiveness
• Assisted clients in accessing appropriate housing options based on their specific needs and preferences
• Coordinated referrals to community resources such as vocational training programs or substance abuse treatment centers
• Provided crisis intervention services when necessary, ensuring the safety and well-being of clients in emergency situations
• Maintained accurate documentation of all client interactions, progress notes, and treatment plans in compliance with agency standards
• Facilitated group therapy sessions focused on developing coping skills, improving self-esteem, and fostering peer support among clients
• Collaborated with insurance companies to obtain authorization for necessary mental health services for clients
• Developed strong relationships with community organizations such as homeless shelters or food banks to ensure holistic support for clients
• Implemented evidence-based practices into daily work routines to enhance the quality of care provided
• Attended trainings and workshops related to mental health disorders, therapeutic interventions, trauma-informed care etc., staying up-to-date on current research
• Counseled individuals experiencing crisis situations by utilizing active listening skills combined with empathy
• Liaised between psychiatric hospitals or residential facilities during transitions of care for clients
• Collaborated with family members and support systems to develop comprehensive treatment plans that addressed the unique needs of each client
• Advocated for policy changes at local or state levels to improve access to mental health services for underserved populations
• Managed a caseload of XX clients, ensuring timely delivery of services and adherence to program requirements
• Assisted clients in applying for public benefits such as Medicaid or Social Security Disability Insurance
• Implemented crisis prevention plans tailored to individual client needs, reducing emergency room visits by XX%
• Collaborated with community organizations to develop and implement programs aimed at reducing stigma surrounding mental illness
• Facilitated support groups focused on specific topics such as anger management, substance abuse recovery, or trauma healing
• Provided ongoing support and counseling during periods of transition or life changes such as job loss or divorce
• Developed strong relationships with local housing authorities to secure safe and affordable housing options for clients
• Served as a resource person within the agency regarding mental health policies, procedures, and best practices
• Mentored new case managers by providing guidance on effective case management techniques
• Demonstrated expertise in crisis intervention techniques through successful de-escalation of volatile situations
• Increased client engagement in therapy sessions by implementing creative therapeutic interventions such as art therapy or mindfulness exercises
• Collaborated with probation officers or court personnel when working with individuals involved in the criminal justice system
• Leveraged knowledge of community resources to connect clients with employment opportunities suited to their skills and interests
• Fostered positive relationships between clients' natural supports (family/friends) and treatment team to enhance overall support network
• Developed and facilitated psychoeducational workshops on topics such as stress management, self- care, or healthy relationships
• Implemented outcome measurement tools to assess the effectiveness of interventions and track client progress over time
• Collaborated with local schools to provide mental health services for students in need
• Provided crisis intervention training to staff members at community organizations or residential facilities
• Conducted home visits when necessary to assess living conditions and ensure clients' safety and well- being
• Demonstrated strong problem-solving skills by identifying barriers to treatment adherence and developing strategies to overcome them
• Increased client satisfaction by actively involving them in the development of their treatment goals
• Educated primary care providers about common signs and symptoms of mental illness during collaborative meetings
Group Home Counselor
Day Spring-San Bernardino, CA
March 1991 to May 1993
• Facilitated group discussions and activities to promote effective communication, collaboration, and problem-solving skills
• Created a supportive and inclusive environment for participants to express their thoughts, opinions, and concerns
• Developed and implemented engaging icebreaker activities to foster team building and establish rapport among group members
• Utilized various facilitation techniques such as brainstorming, role-playing, and active listening to encourage participation and generate creative ideas
• Managed conflicts within the group by facilitating open dialogue, mediating disagreements, and finding mutually agreeable solutions
• Monitored participant engagement levels during sessions and adjusted facilitation strategies accordingly to maintain high levels of involvement
• Provided constructive feedback to individuals in the group to enhance their personal growth and development
• Evaluated the effectiveness of facilitated sessions through participant feedback surveys or other assessment methods
• Led groups of varying sizes ranging from small teams to large workshops or conferences Education
GED
Garden Grove High School-Garden Grove, CA
January 1995 to December 1995
R.O.P in Child care
Redlands high-Redlands, CA
April 1991 to September 1992
1#. At the end of term it was required for us to volunteer as a summer camp counselor in Oak Glen CA. I worked with Jr High kids as well as kinder.
#2 Currently in my life, I've been raising my son. Now 6 years old. He has Autism. My wife and I saw to it that he received all the educational development available. He succeeded. It's still a constant awareness due to some reacurring symptoms.
Skills
• Equipment Repair
• Pallet Jack
• Restoration
• Facilities Maintenance
• Conflict Management
• Individual / Group Counseling
• Group Therapy
• Motivational Interviewing
• Mental Health Counseling
• Crisis Intervention
• Behavioral Therapy
• Cognitive Behavioral Therapy
• Senior Care
• Case Management
• Curriculum Development
• Program Development
• Autism Experience
• Behavioral Health
• Medication Administration
• Behavior Management
• Customer service
Certifications and Licenses
Childcare Certification
May 1999 to April 2003
Graduated from R.O.P child care Redlands high . Was fingerprinted and assigned to volunteer at a Christian summer camp in Oak Glen CA
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