Salesforce Developer User Experience

Tharun Reddy Kothinti Salesforce Developer

***********@*************.*** +1-928-***-**** Phoenix, Arizona LinkedIn Trailhead SUMMARY

Salesforce Developer with 3+ years of experience in designing, developing, and optimizing enterprise applications using Apex, Lightning Web Components (LWC), and Salesforce automation tools. Expertise in REST/SOAP API integrations, CI/CD pipelines, and workflow automation. Proven ability to enhance user experience, streamline sales processes, and manage security configurations. Strong background in system performance optimization, data management, and cloud-based solutions, delivering scalable and efficient Salesforce implementations across diverse business domains. TECHNICAL SKILLS

Salesforce Development: Apex (Batch, Schedule, Queueable), Lightning Web Components (LWC), Aura, Visualforce, Salesforce Flows, Validation Rules, Triggers, Workflows, Reports, Dashboards

Integration & APIs: REST API, SOAP API, MuleSoft, Oracle, SAP, JSON, HTTP Requests, Authentication Mechanisms

DevOps & CI/CD: GitHub, Salesforce DX, Jenkins, Copado

UI/UX & Frontend: JavaScript, HTML, SLDS, Service Console Customization, Single-Page LWC Development

Security & Administration: Profiles, Roles, Permission Sets, Pre-Deployment Testing, Data Accuracy Optimization

Cloud & Platforms: Salesforce, Oracle, SAP

EXPERIENCE

Salesforce Developer, CVS Health May 2023 – present Remote, USA

Collaborated with stakeholders to gather requirements, optimize sales processes, and develop enterprise-level applications using Lightning, Apex, and AppExchange, ensuring scalable and efficient solutions aligned with business objectives.

Developed and optimized Apex classes, including batch, schedule, and queueable, implementing complex business logic to enhance system performance and automation while maintaining Salesforce best practices.

Built Lightning Web Components (LWC) using JavaScript, HTML, and SLDS, improving UI/UX by ensuring dynamic interactivity, responsiveness, and seamless integration with Salesforce environments.

Integrated Salesforce with external systems using REST APIs, managing HTTP requests, JSON operations, and authentication mechanisms for secure and efficient data exchange between platforms.

Designed and implemented Salesforce Flows for automated user data collection, reducing manual intervention, streamlining workflows, and improving data accuracy across business processes.

Managed CI/CD processes using GitHub, Salesforce DX, Jenkins, and Copado, optimizing version control, automating deployments, and ensuring smooth release management for enhanced development efficiency. Salesforce Developer, SecurelyShare Software Pvt Ltd. Sep 2020 – Aug 2022 Bengaluru, India

Led Salesforce implementation and customization, improving workflow efficiency by 25%. Configured 50+ workflows, validation rules, 30+ custom objects, and 15 Apex triggers to streamline business processes and enhance system functionality.

Gathered requirements for five major projects, aligning solutions with client needs and optimizing data management. This strategic approach accelerated project completion timelines by 20%, improving operational efficiency and stakeholder satisfaction.

Developed and integrated 20+ Lightning Web Components (LWC) into the Service Console, enhancing user experience by 15%. Migrated 10 aura components to LWC and leveraged JavaScript and HTML to refine 15 LWC components.

Created 40+ Salesforce.com standard objects, 20+ custom objects, 10+ triggers, 15 classes, 50+ pages, 30+ reports, and 10 dashboards, ensuring seamless system performance and data accessibility for business users.

Integrated Salesforce with Oracle and SAP using SOAP API, REST API, and MuleSoft. Designed five single-page LWCs with publish-subscribe patterns, reducing case resolution time by 20% through specialized Lightning components for Case Record Pages.

Administered security protocols by configuring 50+ profiles, 20 roles, and 30 permission sets, reducing unauthorized access by 90%. Conducted pre-deployment testing of five new Salesforce features, preventing 98% of potential workflow disruptions.

EDUCATION

Northern Arizona University August 2022 – May 2024 Master of Science; Major in Computer Science Flagstaff, USA BMS Institute of Technology and Management May 2016 – May 2021 Bachelor of Technology; Major in Computer Science Bangalore, India CERTIFICATION

Salesforce Certified Administrator

Salesforce Certified Platform Developer I

Salesforce Certified AI Associate

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