Business Analyst Data Analysis

Debjani Ray

Business Analyst

Contact

**** ******** ******

Cary, North Carolina 27519

*******.***@**.***.***

Profile

Dedicated Business Analyst with a proven background in Information Technology and Service Sectors. Proficient in conducting Business Analysis, Process Analysis, Data Analysis as well as manual testing. Proven ability to harness effective communication and analytical skills to lead projects to success and provide actionable insights. Adept at utilizing data to guide strategic business decisions and streamline processes, driving business growth and efficiency.

Education

MS Ramaish Institute of Technology

Bangalore, India

MTech in Computer Science

1st Class with Distinction

Key Skills

Business Analysis

Process Analysis

Quality Analysis

Test Specialist

Data Analysis

Experience

Feb 2018 – Till Date

Business Analyst • IBM India Pvt. Ltd (PM&T Applications)

Responsibilities:

As a Business Analyst at IBM I

Analyze business processes and translate them into technical specifications.

Collaborate with cross-functional teams to develop strategies and solutions to improve business processes and achieve organizational goals.

Produce visually appealing mockups to communicate design concepts and ideas

Identify and mitigate risks associated with business changes

Conduct data analysis and create reports and dashboards to support business decision-making.

Facilitate communication and collaboration between stakeholders and IT teams.

Develop and maintain project documentation, including - functional design documents, technical design documents, test plans and test cases.

Monitor and report on project progress and performance

Identify and escalate issues and risks that may impact project success

July 2012 – Feb 2018

Process Analyst/ QA • IBM India Pvt. Ltd (AT&T)

Responsibilities:

As a Process Analyst and QA I have

Analyzed and documented business processes to identify inefficiencies and areas for improvement

Developed and maintained process maps, flowcharts, and other visual aids to illustrate process steps and relationships

Identified and prioritized process improvement opportunities based on business goals and objectives

Collaborated with stakeholders to gather requirements and develop solutions to process problems

Designed and implemented process improvements, including changes to procedures, policies, and workflows

Developed and maintained process metrics and reporting to measure process performance and effectiveness

Conducted process audits and assessments to identify areas for improvement and ensure compliance with standards and regulations

Developed and maintained process training and documentation to ensure employee understanding and adoption of new processes

June 2008 – June 2012

Test Specialist • IBM India Pvt. Ltd (AT&T)

Responsibilities:

As a test specialist I have

Planned and executed test cases to ensure that the software met the requirements and were free from defects

Developed and maintained test plans, test cases, and test scripts

Identified and reported defects found during testing

Collaborated with development teams to reproduce and resolve defects

Created and maintained test data and test environments

Participated in testing phases, including:

+ Integration testing

+ System testing

+ Acceptance testing

+ Regression testing

Reviewed and provided feedback on test plans and test cases developed by others

References

Available upon request.

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