Security Officer General Manager
Resume:
DAVE
SHROPSHIRE
****@*******.***
Reidsville, N.C. 27320
EDUCATION
Diploma
Chemistry and English
Reidsville Senior High
Reidsville, N.C. 27320
CERTIFICATIONS
State and Federal security
clearance
NC PPSB (DBMXS6TR2R;
000415P2M)
NC Conceal & Carry Permit
(NC1131018)
WORK EXPERIENCE
Security Officer: Armed Security Guard
P&G Security
November 2021 -
current
Forsyth Federal Detention Center, Winston
Salem, NC
securing the prison perimeter and security checks for all personnel and vehicles that enter and leave the prison
utilize the prison computer system to monitor prisoners throughout the prison
viewing prisoner activity through six monitors from within the prison control room
Instructor and QA
Home Depot
August 2018 - current
Instructing up to 50 students
maintains and delivers instructor-led content on technical programs may write literature and materials to be used in programs designs exercises to enhance lectures
communicate and collaborate with supervisors and seasoned agents to evaluate the effectiveness of training programs
responsible for conducting business process training Quality Control Administrator
Apple Inc
July 2017 - August 2022
evaluated and mentored agent performance for compliance to company procedures and policies
completed weekly reports in regards to agents performance provided IT Tech support to Apple customers
provided detailed instructions to fix problems related to passwords, device backup
General Manager
Laquinta Inn and Suites
January 2015 - September 2017 N. Myrtle Beach, S.C. maintained inventory and managed credit card payments and cash drawers
greeted guests, communicated special requirements and handled all complaints
arranged events and catered banquets
managed and supervised housekeeping, maintenance, and front desk staff
forecasted daily, weekly and monthly expenses
secured new business and expanded the client base
responsible for budgets, timelines, staffing, training, sales, and marketing facilitated necessary internal and external meetings prepared status reports to ensure project tasks and sales goals were completed accordingly
active in annual forecasting and individual/hotel market plan development
Owner/General Manager
Top of the Line Sports Club and Restaurant / Crazy Dave's Cabaret and Restaurant/Harpers 11 Cabaret
1996 - 2015 Reidsville/ Winston Salem, N.C.
train and motivate staff
control of budget and staff
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