Customer Service Battle Creek
Resume:
Beckie Yingling
Want to be needed
Okemos, MI ***64
***********@*****.***
Professional Summary
Work for a cleaning company for 15 years in Battle Creek Michigan up until the day they move their company to Chicago Illinois loved cleaning all the time we did churches houses individual buildings enjoyed my time. Doing my work there. Use their chemicals their products their materials loved working for the company forever.
Authorized to work in the US for any employer
Work Experience
Senior Event Manager
Club demonstration services-Lansing, MI
November 2022 to Present
• Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
• Implemented cost-saving measures that resulted in a XX% reduction in operational expenses
• Developed and implemented strategic plans to drive business growth and increase profitability
• Led a team of XX employees, providing guidance, training, and support to ensure high levels of productivity and performance
• Achieved sales targets consistently by implementing targeted promotions and upselling techniques
• Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
• Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
• Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
• Drove continuous improvement efforts across departments resulting in increased efficiency Dog Sitter
self-employed-Okemos, MI
April 2021 to Present
Babysitting for kali for going on 6 months and have done a lot of dog walking with my son who owns his business of Fido fitness and been doing it for going on 5 years do doggy daycare for Kali, Gypsy’s a St. Bernard Kali is a Aussie I have experience with many breeds and helped my son with doggie daycare for a lot of my son’s clients and enjoyed every minute of doing the work Education
High school diploma
Battle Creek Central High School-Battle Creek, MI
September 1971 to June 1983
Skills
• Event planning
• Project management
• Team management
• Events management
• Organizational skills
• Animal Care
• Cash Handling
• Microsoft Office
• Teaching
• Pet Grooming
• Dog handling
• Time management
• Interpersonal skills
• Customer relationship management
• Childcare
• Pet Sitting
• Hotel experience
• Experience with children (10+ years)
• Medication Administration
• Front Desk
• Sales
• Hospitality
• Supervising experience
• Microsoft Word
• Food Preparation
• Cooking
• Kennel Experience
• Animal handling
• Leadership
• Negotiation
• Cashiering
• Babysitting
• Dog Training
• Customer service
• Pet care
• Management
• Communication skills
• Catering
Languages
• English - Expert
Certifications and Licenses
State food safety certified
March 2025 to March 2030
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