Customer Service Social Media

JOHN PERDOMO

Tampa, FL : 813-***-**** : **********@*****.***

Objective

Personable, bilingual, friendly, and solution-oriented individual with years of experience in sales, service, and support. Customer focused team player offering expertise in conflict mediation, customer service, and sales. Experience

Car Sales Associate 03/2018 - Present

JP Automotive Repair and Sales Tampa, FL

• Create and post cars for sales on online classified ads and social media websites.

• Cultivate relationships with customers to achieve sales goals and provide insight on automotive needs.

• Negotiate with customers to close on deals and increase sales; personally close on deals completed.

• Demonstrated and explained vehicle features, accompanied customers on test drives, and explained costs. UBER Driver 03/2018 - Present

UBER Tampa, FL

• Drive clients to events and programs according to activity schedule.

• Maintain optimal safety by adapting my driving to match road conditions as defensive driver.

• Consult with customers in English and Spanish to gain feedback and address concerns on services. Amazon Delivery Associate 10/2021 – 12/2022

Amazon Tampa, FL

• Efficiently sorted and loaded packages into delivery vehicles, ensuring accurate routing.

• Demonstrated exceptional customer service skills, providing friendly and professional interactions.

• Collaborated with dispatchers and team members to coordinate and streamline delivery operations.

• Maintained a clean driving record and adhered to all traffic laws and safety regulations. Customer Service Associate 10/2016 - 02/2017

Advance Auto Parts Tampa, FL

• Supported administrative needs with timely clerical assistance to maximize performance and efficiency.

• Answered telephone calls to provide information about services, store hours, policies, and sales.

• Maximized customer satisfaction by assisting customers in English and Spanish to complete purchases. Education

Florida Health Agent License 2020

High School Diploma 2015

JROTC Graduate

Freedom High School Tampa, FL

6.0 on FCAT writes.

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